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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, most reviewers were let down by their experience overall. Consumers frequently state that programming quality has drastically declined, featuring endless repetition of old films and unengaging shows instead of fresh content. People also point out that excessive commercial breaks significantly disrupt daily viewing and completely ruin the entertainment value. Some reviewers were not happy with the poor audio and visual quality that makes broadcasts difficult to follow. Customers additionally expressed deep frustration over poor management decisions, constant scheduling changes, and unhelpful staff. Viewers noted that incompetent commentary and repetitive advertising tactics further alienate loyal long-term supporters of the network.

What people talk about most

Product

Reviewers express strong dissatisfaction and frustration regarding the quality of television programs and... See more

Service

People report negative experiences with service, describing the content as disappointing and expressing... See more

Staff

Clients share negative opinions on staff, expressing strong dissatisfaction with commentators and panelists.... See more

Marketing

Users describe negative interactions with marketing, expressing strong frustration over the intrusive and... See more

User experience

Customers had negative experiences with user experience, citing significant frustration with playback... See more

Reviews shaping this summary

Rated 1 out of 5 stars

RUBBISH AGAIN TOTALLY NO CONSIDERATION FOR REGULAR VIEWERS They decide [ in their infamous wisdom] to cut the hour of coronation street down to half an our stating "soap hour" for half an hour of em... See more

Rated 1 out of 5 stars

Coronation Street is failing its long term viewing public. The current storylines are all negative without the old balance that Corrie was famous for. The funny, uplifting banter and stories are gone.... See more

Rated 1 out of 5 stars

England v Albania ITV Football coverage. Simply awful. Why do we have to listen to the inane, pointless comments of Roy Keane & Ian Wright? It is simply a cue to turn down the volume and go for a... See more

Rated 1 out of 5 stars

What rubbish it is now,,,, taking off the most watched soaps in anyone's land, for football,,,, what about the loyal people that watch them?? Not everyone likes crappie football?? Thousands of people... See more


Company details

  1. Television station

Information provided by various external sources

The official home of ITV, including more on the top entertainment, soaps, drama, lifestyle, news and sport shows, plus watch exclusive Preview and Catch Up video


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2k reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(1,512)

188 reviews in the last 12 months

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Rated 1 out of 5 stars

ITV do you make stupid programmes up…

ITV do you make stupid programmes up just to line the pockets of ZZZZ list self proclaimed celebrities. What was the point of that show tonight " Abby Clancey celebrity homes " ? hundreds of redundancies earlier this year all back stage workers claiming you are skint yet can pay thousands to these zzzzz listers to show you around their homes. They wouldn't have let you in without you paying them. Absolute **** BBC is loads better.

17 July 2026
Unprompted review
Rated 3 out of 5 stars

Xcmm

England football team is not England. It should be European because it's not an English player now

15 July 2026
Unprompted review
Rated 1 out of 5 stars

"Totally overstaffed"

Watched France v Spain last night.ITV coverage ridiculous with three commentating and four in the studio.Totall overkill at vast cost

14 July 2026
Unprompted review
Rated 3 out of 5 stars

My complaint is about disrespectful…

My complaint is about disrespectful commentators at the start of the International rugby tournament. They continuously talk over important opening ceremonies. In particular, the Figian ceremony on two occasions now. Its disrespectful, ignorant and unnecessary. Enough talking is done before, during and throughout the match. ITV have some consideration and respect for the pride of other countries and let us as viewers enjoy spectacle in peace!!

11 July 2026
Unprompted review
Rated 2 out of 5 stars

It puzzles me who watches ITV

It puzzles me who watches ITV. When you consider the alternatives, why would you bother with advertising interruptions during really awful programmes.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

absolute joke

Less than 1 if it was an option. So frustrating to use. You might as well be watching it on the telly. If you join a live feed and decide to pause it, when you press play again, it flips back to live, completely negating any reason for having a pause function in the first place. The other option is "watch from start", but then you can't move on the timeline, at all, so you literally have to just sit there, watching all the fluff, as if it was on telly. Absolute waste of memory.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Tuned in to watch France v Morocco-…

Tuned in to watch France v Morocco- instead I get Roy “ miserable “ Keane , Ian “ I only talk about Arsenal” Wright banging on about England ???
Who gives a toss - they got to the Quarter Final - so did 7 other teams !
These Panelists talk shite week in and week out - ex players who still think they are relevant - when are they going to “ get it “ that no one cares or is interested in what they think !
They don’t deserve the “ freebie” they are getting in New York - Hotel : Flights: Food and Expenses

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Garbage

Honestly!
Brazil v Norway, great finish to a game of footie, would be nice to see how both sets of players react after final whistle but instead go straight in to a stupid 5min break! What a bunch!
Crap station.
Let us enjoy! But No chance

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Egypt vs Australia

After the Egyptian national team were successful yesterday against Australia it felt like the commentators were very biased towards Australia almost as if they were born and bred in Australia and this certainly annoyed me and many other people who are Egyptian or have double nationality watching

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Boycott ITV

I didn't think anyone could cover sport more terribly than sky and TNT but somehow you've managed it! Who the hell is Emma what's her face and who the hell cares about her opinion???

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Football in fun not work stop explaining things

Why is the woman from rent a ghost - high school maths teacher stopping the coverage of the football to explain football to me. In a really school way... not cool or fun.. hard work and makes the coverage almost unwatchable. Stop telling us the rules of the game on things

17 June 2026
Unprompted review

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