IU International University of Applied Sciences Reviews 

808
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers frequently commend the supportive and professional staff, including advisors and coaches, for their clear explanations and personalized advice. Many people appreciate the flexible user experience, allowing for self-paced study and managing personal commitments, with the curriculum often highlighted for providing practical, real-world applications. However, some customers noted concerns regarding administrative processes and response times, with delays in feedback and slow document processing causing uncertainty. Reviewers also experienced difficulties with customer support, citing challenges in reaching staff, generic responses, multiple follow-ups, and unclear, disorganized systems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting the helpfulness and responsiveness of... See more

User experience

Users describe positive interactions with user experience, highlighting the flexibility and structure of the... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing dissatisfaction due to slow... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Response time

Customers consistently note negative experiences with response times, highlighting slow communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience at the workshop. The topic was about housing in Berlin and I could get many tips of how to find my home. It was also good because of the clear explanation of the Advisor Nites... See more

Company replied

Rated 4 out of 5 stars

This was my first experience with a study coach, Kathrin. She is a very professional lady, she navigated me through every detail that will be of help to my research writing. I cannot wait to schedule... See more

Company replied

Rated 4 out of 5 stars

I'm currently in the final stretch of my Master's in Artificial Intelligence at IU, working on my thesis, and overall it's been a positive experience. The self-paced learning format has really w... See more

Company replied

Rated 5 out of 5 stars

The professors are amazing and super helpful. They respond quickly to questions and really want to help you. The IT and student support team also responds in a timely manner. The work I learn is on pa... See more

Company replied


Company details

  1. University

Written by the company

This page collects feedback from applicants, students, and alumni of English-taught programmes at IU International University of Applied Sciences (IU) in Germany. IU offers career-oriented, face-to-face teaching on campus led by experienced professors and lecturers, complemented by self-study using modern digital learning tools. All programmes are German state-accredited, preparing students for international careers. IU offers 10 programmes with over 15 specialisations at bachelor’s, master’s, and MBA level. As Germany's largest university with over 130,000 students, our mission is to make education accessible for people from all over the world.


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4.0

Great

TrustScore 4 out of 5

808 reviews

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Replied to 92% of negative reviews

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4.0

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(808)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

IU International; yet home..

How professors and Uni staff are all supportive not just in the whole top-notch education experience, but also with following up with us our recommendations and suggestions that make us feel our opinions are truly important and taken into consideration.

13 December 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Alaa,

It is great to hear that you are satisfied with your experience so far!

We are delighted to hear that we met your expectations! Supporting our students and providing a fantastic academic experience are always our top priorities.
Your voice is a vital part of our community, and we remain committed to fostering an environment where everyone feels heard and empowered.

It’s a pleasure to have you with us, and we wish you continued success in your studies.

Best regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

My experinece at IU International University of Applied Sciences

The institution has committed lecturers who give themselves fully to service.
It all boils down to the students' commitment to passing their courses. The flexibility in the study duration for online students helped me get good results in almost all my courses.
With this experience, I am inclined to go for my PhD!

2 December 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear David,

Thanks for taking the time to review us.

We are delighted that things are going so well for you and that the flexible learning model works so well for you!

Wishing you all the best as you continue on your journey with us!

Best,

Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

Studying without pressure

I'm able to study at my pace without a lot of pressure which is usually there in other universities where my friends study. Since I work full-time, it is very beneficial to have a part-time study model which enables me to give adequate time to both my work and studies, I think this is the best part about it, other than the fact that you have everything for your studies available online.

1 December 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Ali,

Thank you so much for your positive feedback, it’s truly appreciated!

It is great to hear that our online learning model is working well for you.
We wish you the best of luck with the rest of your studies!
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

I'm happy you are part of my journey

I'm happy you are part of my journey

29 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Yakine,
,
Thank you for your positive feedback!
It is a pleasure to have energetic students like you at IU!

Best Regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

What do I like about IU

What do I like about IU? Pretty much everything! A little misunderstanding during the enrolment process, but otherwise everything has been pretty easy and seamless. The course content is great, myCampus is easy to use and it's very user friendly, IU has been great so far and it's absolutely incredible that it offers the option of monthly payments, which is unheard of at many other establishments. IU employees care about the students by checking in and advising on certain things when students need help, courseFeed is great as well once one overcomes the initial wealth of information that's presented to them during the first few days and they work out how does what work, it's just great and I couldn't be happier I found IU after all.

23 September 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Andie,

Thank you for your feedback.

We are delighted to hear that you are enjoying your studies at IU International University of Applied Sciences (IU).

Also, we appreciate you sharing such detailed information about your experience. We would love to hear more as you progress, so feel free to get in touch.

All the best going forward!
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Great University

GREAT Education GREAT Quality GREAT people and Flexibility is why IU continues to be the best.

29 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Alejandra,

Thank you for your positive feedback!
We are glad to hear that things are going so well for you so far.

Best of luck with all of your studies going forward!
Your IU International University of Applied Sciences team

Rated 1 out of 5 stars

Took my credit card information and my…

If it's stated explicitly in the contract that I have to pay even after I stop studying then replay to my email and tell me where.

1 October 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Anastasia,

Thanks for reaching out to us.

The terms of payment and cancellation, including our free trial month, are communicated to all students when they apply and can also to be found in the contract you sign at the start of your studies in a more detailed form. Once students have officially cancelled their studies, we strictly adhere to all terms in this contract.

If your review is based on a genuine experience and you still have any further doubts or questions, please reach out to us via reviews@iu.org.

Best,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

IU study experience

What I love the most about IU, is the overall comfort of using the platform, intuitively understandable UI, the ability to choose the time of study and to build your own schedule. It helps being in control of your own time and it's comfortable to combine studies with other activities. The courses are very well-structured, which helps in understanding all the information on a much deeper level.

29 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Ellie,

We are delighted to hear that you are enjoying your studies at IU International University of Applied Sciences (IU).

Also, we appreciate you sharing such detailed information about your experience.

All the best!
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

I Have a Great Experience Learning at IU

Studying at IU has been a super great experience for me. The university runs comprehensive, student-centered curriculums and provides timely supports that help address students challenges which in turn helps to facilitate students' studies. I have experienced this first hand and I am thrilled and confident to recommend IU International University of Applied Sciences to anyone who is looking for a hassle-free, engaging, and practical learning experience.

2 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Yitta,

It is great to hear that you are so satisfied with your studies so far and that IU International University of Applied Sciences (IU) was the right choice for you!

Wishing you all the best going forward!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Prosper Germoh: Online Speed Networking With IU

The Event, Online Speed Networking was a great time of discovering for me discovering new faces and also able to share about my music projects and desires, networking with even greater opportunities for a bigger picture ahead
I equally learned a lot from the experiences of other students
So happy to discover more IU students from other countries
I can't wait to be a part pf the next event, so interacting and educative

30 October 2024
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Prosper,

Thank you for sharing your wonderful feedback about the Online Speed Networking event!

We’re thrilled to hear that you found it valuable and that it provided an opportunity to connect with fellow students, share your music projects, and learn from others' experiences.

We can’t wait to welcome you to the next one!

Best,
Your IU International University of Applied Sciences team

Rated 4 out of 5 stars

Answered all doubts and provided the…

Answered all doubts and provided the resolution. System is getting improved compared to past experiences. Still lot to improve.

28 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Nitesh,

Thank you for sharing your feedback! We’re delighted to hear that your concerns were resolved and that you’ve noticed improvements in the system compared to past experiences. Your input is highly valued, and we’ll ensure it is shared with the relevant team.

Wishing you continued success in your journey!

Best regards,
Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

"University of Useful Learning: Practical Skills Meets Global Perspective"

" I’m particularly excited about the diverse and flexible learning opportunities offered by IU International University, especially its emphasis on combining practical skills with academic knowledge. The global outlook and support for students make it an appealing choice for professional growth and development."

27 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Lumumba,

Thanks for taking the time to send us your feedback!

It is great to hear that our online learning model is working well for you. Also, we appreciate you sharing such detailed information about your experience.

We wish you the best of luck with the rest of your studies!

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Networking Event at IU

This event was quite interesting. We got chance to meet with other students through different activities planned for each group. This given us chance to share our knowledge and experience along with introducing ourselves to team members..

20 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Sudhir,

Thanks for taking the time to let us know about your experience at the event!

We are delighted that that you found it so valuable and we hope to see you at the next one!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

It has a great studying environment

It has a great studying environment, knowledge zones, articles, flexible studying timeframe.

26 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Hi Xhulio,

It is wonderful to hear that our learning format works so well for you and that flexibility was a plus point!

Best of luck as you continue on your learning journey!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

An Excellent Networking Opportunity!

I had a wonderful time at the on-campus speed networking event last Wednesday. It was a well-organized and engaging experience that provided a great opportunity to connect with fellow students and professionals. The format made it easy to meet and interact with a diverse group of people, and I gained valuable insights and connections.

Thank you for hosting such an enjoyable and productive event—I’m looking forward to attending more in the future!

20 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Avantika,

Thanks for taking the time to let us know about your experience at the event!

It is great that you liked the format so much and you were able to make valuable connections with new people!

All the best,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

All the resources provided and the…

All the resources provided and the opportunity to work at my own pace. I hope to continue feeling this way throughout my entire study. Attentiveness of the staff is also a plus.

26 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Joicy,

Thanks for taking the time to review us.

We are glad to see that the flexibility of IU International University of Applied Science's (IU) learning model suits you so well and that you have received support when you needed it!

Wishing you all the best as you continue on your learning journey!

Regads,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Great Learning Structure and Flexibility

As a working professional looking to expand my horizons and perhaps even change carreers, IU gave me the tools and the knowledge to do so.
The biggest positive apart from the ease of navigating the Campus and the great experience I had so far with the courses, is definitely the flexibility.
I personally manage to squeeze 4-5 hours a day despite having an 8h work and thats mainly because the way courses are structured.

26 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Konstantinos,

Thanks for taking the time to review us.

We are delighted that things are going so well for you and that our flexible learning model allows you to balance other commitments with your studies!

Wishing you all the best as you continue on your learning journey with us!

Regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

It’s been a joyful journey

It has been a wonderful journey with IU so far. The classes are top class, staff are friendly and met with lot of diverse culture students. Everyone has been unique and friendly,

Hope to meet you all on regular basis.

20 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Nikhil,

Thank you for rating and reviewing IU International University of Applied Sciences (IU).

We are thrilled to have heard about your experience.

Best of luck with your studies going forward!

Regards,
Your IU International University of Applied Sciences team

Rated 3 out of 5 stars

Pros&Cons

I would like to share my experience with the pros and cons of this University in the field of MBA-60 ECTS.

Pros:
1. This field covers almost all of the useful courses you need to study except project management.
2. Most of the books are very interesting to read and organized appropriately.
3. In an almost year, if you do your best you can gain MBA degree with 9 (45 ECTS) courses plus thesis and defense (15 ECTS)

Cons:
1. tutors are mostly not competent enough and materials for on-campus classes are not sufficient at all.
2. In this module there are two different exam styles. For 7 courses you need to take written exams which are fine. If you prepare yourself in advance there is no big deal. But for the other two courses, you need to submit an assignment. The problem comes with the result publishment policy which is 6 weeks after the date of submission excluding the current month. Thus, you must be very cautious about this issue, otherwise this University burdens you with too many stressful moments.
3. They are not responsible at all. The reception desk does nothing in the way of giving you a solution.
4. your emails to University will be responded to mostly after 10 days which gives you again a huge pressure and stress while you have a problem.
5. Your supervisor for the thesis has no right to help you or even read your thesis regarding IU policy which is very rare all over the world and he/she will turn out as the first examiner in your colloquium session. Your supervisor starts to read your thesis for the first time after your official submission.
6. Result of assignments are very tricky either in time or mark. Results can be published up to 6 weeks and sometimes even go beyond this deadline.

Although, it is worthwhile to mention that I graduated with a Master of Electrical Engineering from Politecnico di Milano which is a very well-known and high-ranked University in the Academic World. I have already published an ISI journal with more than 60 citations. Hence, I know completely the research methods and the way I have to write an academic essay. But even with this situation, I was not successful through assignment based courses.

Overall speaking, Although this module was very interesting and useful for me, compared to the rank and place of this University in the academic world, I would say 3 out of 5 due to poor planning and being unreliable, non-customer-oriented and unfriendly. Note that these kinds of behaviors within the studying period led to too much distraction, irritating and offensive moments as well.

1 October 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Milad,

Thank you for sharing your experience with our MBA programme. We’re pleased to hear that you found the content and structure of the programme valuable.

We’re sorry to hear that you encountered challenges with few areas during your studies. Your feedback is highly appreciated and we will certainly pass it on to the relevant departments as we constantly try and improve the service we offer to our students. Should anything else come to mind, feel free to reach out via reviews@iu.org and we will be happy to look into things in further detail.

We sincerely value your input and congratulate you once again on completing the programme!

Wishing you continued success in your future endeavors as an IU Graduate!

Best regards,

Your IU International University of Applied Sciences team

Rated 5 out of 5 stars

Excellent

Fast, good, professional and kind response

21 November 2024
Unprompted review
IU International University of Applied Sciences logo

Reply from IU International University of Applied Sciences

Dear Monica,

Thanks for sharing your experience with us and the community!

We’re thrilled to hear that you’re enjoying your studies at IU International University of Applied Sciences (IU).

Wishing you all the best!
Your IU International University of Applied Sciences team

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