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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many people found the SmartScore system to be harsh and demotivating, as it disproportionately penalizes incorrect answers by significantly reducing progress. This approach often leads to feelings of stress, anxiety, and frustration, making the learning process feel like a punishment rather than an encouraging experience. Reviewers also noted issues with vague explanations and instances where correct answers were marked wrong, hindering actual learning. However, some customers found the platform effective for tracking a child's progress and noted its potential for skill development.

What people talk about most

User experience

Customers consistently note negative experiences with user experience, describing the app as extremely... See more

Product

Clients share strong negative opinions on the product, with many reviewers describing it as a waste of time... See more

Application

Reviewers mention negative feedback about the app, with many describing it as "torture" and one of the worst... See more

Website

Users describe negative interactions with the website, with many finding the login system "cooked" and... See more

Service

People report negative experiences with service, often finding the business model unfair and expressing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Using IXL feels like talking to a passive aggressive teacher who mocks you when you get a question wrong. Making mistakes is part of learning, but IXL makes it sound like if you get a question wrong,... See more

Rated 1 out of 5 stars

IXL is the psychological equivalent of stepping on a LEGO for three hours straight. It markets itself as a “personalized learning experience,” but what it really teaches is how to lose hope i... See more

Rated 1 out of 5 stars

It is horrible, IXL is the reason my son hates learning it puts pressure on you for no reason and if you get it wrong it reduces your score makes horrible explanations. It is the meaning of hell and s... See more

Rated 1 out of 5 stars

It said this about this smart score. "IXL's SmartScore is a dynamic measure of progress towards mastery, rather than a percentage grade. It tracks your skill level as you tackle progressively more dif... See more


Company details

  1. Educational institution
  2. Education Centre

Information provided by various external sources

IXL Learning is an American educational technology company based in San Mateo, California.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

308 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.3

All reviews

(308)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

IXL is poopoo

IXL is poopoo because it made me throw my first computer then it made me throw my second computer then my 3, then 4, so it owes me $2000000000000000000000000000000000 worth of computers so pay up ixl

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money!!

Waste of money!!! They should give a 3 month trial. Sometimes when they get something right the app says it's wrong and my kids don't enjoy being on it and I've already paid for a year!

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Everything wrong with IXL

First off, IXL uses AI to make their lessons. Which wouldn't be a problem. The only teensy, weensy, problem it's that AI IS WRONG 85% PRECENT OF THE TIME LIKE GOD D*MN HOW COULD THEY NOT SEE THIS COMING. LIKE OF COURSE THEY GET BAD REVEIWS!!! But that's not the only problem. NO, they go onto websites and put fake good reviews to make themselves look better. Another thing that P*sses me off is the fact schools still pay for it. And with simple calculations I can calculate how much we could be saving in the USA We spend around 998400 Us dollars (Every Year) on IXL. We could be doing a lot more stuff with that money like paying off the state USA's debt. Did you know that right now as of 5/20/2025 The current USA's debt Is $36.21 TRILLION? That is more than Elon musk's $203 billion pay (as of 2024.) All while IXL is making Billions of dollars yearly. Another thing that is wrong with IXL is how it Affects people. Sure, you may learn how to calculate decimals but at what cost. A few years back I went into depression And IXL was just pushing me deeper to the point that I was having entire panic attacks over questions. Needless to say, we need to ban IXL I set up a petition page that Will allow us to ban IXL.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Ixl is one of the worst things ever

Ixl is one of the worst things ever, everyone in my school hates it. First of all, that smart score thing, OH MY GOSH DO I HATE IT! I went all the way up to 96, got one question wrong AND WENT DOWN TO 50! LIKE WHAT!!!!!!!!!!!!! Can someone please fix this. Thank you.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

I've never hated a something more than…

I've never hated a something more than this app. The emotional trauma and damage this app has put my class through is insane. My soul genuinely aches when I complete tasks. I work on IXL for 15 minutes for all my progress to be gone with just a single wrong question. For those who are considering trying this app DON"T. JUST DON"T! Kids in my class have cried from the suffering of this app. Kids broke their computer because of how much this app infuriates them.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

I m Satisfied using IXL

I treid so many apps before and never got to like anything. IXL is amazing, if an answer goes wrong - it shows a detailed explanation , we experienced no problem understanding it. No unnecessary information, it explains what’s needed. We are using it mostly for practice and understanding concepts.

Best part is - no annoying sounds n videos. Like baby shark. I uninstalled most of the other apps the moment I downloaded it. I m happy, we got IXL.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

As a person who uses IXL you need to FIX IT

As a person who uses IXL I don’t like my class doesn’t like it it’s just trash, the explanation is so hard to understand, if you get a question right, fantastic, pluse I point you miss a question sorry you have to start all over as a person in 5th grade and suffers from IXL just don’t use don’t wast your time I have cried for doing IXL over an HOUR and getting 50 out of 💯 yes I know and nobody cares about the stupid “ prizes” you get just don’t was your and your self respect and self of steam ok 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️FIX IT

7 March 2025
Unprompted review
Rated 1 out of 5 stars

STUPID IXL

I was doing my ixl today, but I got it wrong.
IT HAS HIDDEN CAMERAS It said suffixes and It said PREFIX WHEN I GOT IT WRONG

4 March 2025
Unprompted review
Rated 5 out of 5 stars

When I read the 1 star review

When I read the 1 star reviews, the grammar and spellings are so bad that I can not make out what they are trying to say. I reckon they need more IXL and approach it in a more conscientious manner. I am a parent and my kids have thrived with IXL . It gives clear answers and workings when they get it wrong. I use it to revise myself.

8 February 2025
Unprompted review

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