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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were let down by their experience overall. Many people found the user experience to be incredibly frustrating and stressful, often leading to anxiety and a feeling of being unmotivated. Customers frequently criticized the scoring system, describing it as harsh and unfair, where a single incorrect answer could drastically reduce their progress. This punitive approach, combined with vague or incorrect explanations, made learning difficult and discouraging for many users. However, a small portion of people found the app to be amazing for honing math skills and noted significant progress in learning.

What people talk about most

User experience

Users describe negative interactions with user experience, often finding the app to be a source of stress and... See more

Product

Reviewers highlight negative aspects of the product, with many describing it as a waste of time and not a... See more

Application

Customers express significant dissatisfaction with the app, describing it as a source of stress and anxiety,... See more

Website

People report negative experiences with the website, often citing issues with its functionality and design,... See more

Service

Consumers find the service to be negative, with many reporting concerns about billing practices and that the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Using IXL feels like talking to a passive aggressive teacher who mocks you when you get a question wrong. Making mistakes is part of learning, but IXL makes it sound like if you get a question wrong,... See more

Rated 1 out of 5 stars

IXL is the psychological equivalent of stepping on a LEGO for three hours straight. It markets itself as a “personalized learning experience,” but what it really teaches is how to lose hope i... See more

Rated 1 out of 5 stars

It is horrible, IXL is the reason my son hates learning it puts pressure on you for no reason and if you get it wrong it reduces your score makes horrible explanations. It is the meaning of hell and s... See more

Rated 1 out of 5 stars

It said this about this smart score. "IXL's SmartScore is a dynamic measure of progress towards mastery, rather than a percentage grade. It tracks your skill level as you tackle progressively more dif... See more


Company details

  1. Educational institution
  2. Education Centre

Information provided by various external sources

IXL Learning is an American educational technology company based in San Mateo, California.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

308 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(308)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False advertisements!

No, i'm not writing the this review on the mechanics (Which are AI) but the ads! Both video and banner. I probably did this in elementary school, but we never used it.

VIDEO ADS:
IXL claims that it makes screen time "Fun" when in reality it is just a site where it feels like monkeys wrote the code for it. I really think it's a mental endurance test. They also claim that "When your class sees your IXL prizes, they would be begging for one." Like, who thinks they want to spend 50 hours on a skill just for a stupid PFP option?

BANNER ADS:
They falsely advertise that they have "good" reviews, when in reality everyone hates it, mainly because of the "Smart" score that isn't SMART at all.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

IXL = stepping on LEGO

IXL is the psychological equivalent of stepping on a LEGO for three hours straight.

It markets itself as a “personalized learning experience,” but what it really teaches is how to lose hope in 0.2 seconds. One tiny mistake? Say goodbye to 20 smart score points and your remaining will to live. The “Smart Score” isn’t smart, it’s emotional blackmail with numbers.

schools 👏 please 👏 stop 👏 using 👏 ixl 👏 it’s 👏 not 👏 education 👏 it’s 👏 digital 👏 punishment 👏

IXL’s idea of motivation is making you redo 40 questions because you sneezed mid-answer. The explanations are vague, the grading is inconsistent, and the only thing it improves is your ability to rage silently at a Chromebook.

IXL doesn’t build character, it erodes it. If Dante wrote The Inferno today, there would be a circle of hell called “IXL English and Maths Practice.”

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Great for learning!

This app is amazing! As a wonderful participant in the math community, it is a perfect chance for students to hone their math skills, and everyone loves it! Keep up the great work!

25 August 2025
Unprompted review
Rated 1 out of 5 stars

This site sucks

This is the worst homework my daughter ever gets. She has used it since 4th grade and hated every second. The goal is to hit 100 percent but its practily impossible. The correct answers are worth two points but the wrong answers are worth seven negative points.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not even use this!

My dad made me and my other siblings use it. Gotta say it is completely awful. The questions are repetitive sometimes and it is mostly made to destroy your mentality instead of actually helping your academics. I saw no improvement in my academics when I used IXL. In fact, nothing really happened to it at all. When you get a question wrong this trauma inducing “Sorry Incorrect” shows up. Can’t they use something more positive like “Let’s check your answer again.” The explanation is also vague, it does not point out why you made the mistake. For the Science and Social Studies ones, it is highly ineffective and even more trauma inducing than the Math and ELA ones because you either need a streak or a certain number of questions to move on to the next stage, which made me scream for every one that needed a streak. The time elapsed system is very unnecessary, why on earth are you keeping track of how long it takes for us to one single skill? Yeah for awards, but still it is unnecessary. The Smartscore system is what is the most traumatizing for every kid. It goes up for a correct answer slowly, but it crashes deeply for every incorrect answer. Imagine being 1 away from 100 and getting the final question wrong so you drop to like a 90. Unless you don’t care about your mental health, don’t use IXL.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

HELL

It is horrible, IXL is the reason my son hates learning it puts pressure on you for no reason and if you get it wrong it reduces your score makes horrible explanations. It is the meaning of hell and should never be used. HORRIBLE, STRESSFUL AND OVERPRICED.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

I don't like it presures me to much and…

I don't like it presures me to much and when i got the answer wrong they give explanations but they make it long and it i get wrong my score get keep going doing now i have anxiety thank you IXL worest learning appp eveeeeeerrr

4 August 2025
Unprompted review
Rated 1 out of 5 stars

IXL is a terrible app

IXL is a terrible app, as I have used it for countless years, and suffered because of it up to this day. IXL doesn’t even teach you, it only gives 1 chance to answer a question and that’s it, it won’t accept multiple answers and only accepts one. One correct question also only adds 1-2 points while an incorrect answer deducts 8-10 points. IXL doesn’t help you learn, it makes you break your monitor from it. It also requires a subscription in order to use it. What a scam for a piece of trash like this!

24 July 2025
Unprompted review
Rated 1 out of 5 stars

this website SUCKS

this website SUCKS! And the fact you have to pay for it makes it even worse, IXL is bad for children and is DEPRESSING

28 June 2025
Unprompted review
Rated 5 out of 5 stars

I love this program

I love this program . My daughter is five and already at half way through grade one . I love the scoring system and when she sees it hit a hundred she is so excited. Yes it does make you go back more if you get it wrong but this teaches your child to pay attention better and makes her do more questions so you know she is really understanding the lesson. Best thing I have paid for online .

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Bad and sill

It's horrible with a bad background and a stupid smart Score that increase the amount of points you moved down and decreases the amount of points you move up

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating and Discouraging

Talk about crushing a child's love of learning. My daughter spent a lifetime chasing her own tail, getting pushed back so far each time she got a question wrong, the frustration and disappointment in her face was awful. No other platform we've used has done this, it's just brutal. Permentnatly deleting her account as of this morning!!

12 June 2025
Unprompted review

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