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Jacksons Leisure Supplies Ltd. Reviews 1,468

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 637 reviews, reviewers overwhelmingly had a great experience with this company, often praising the prompt and efficient delivery service, with many items arriving quickly and well-packaged. Customers found the products to be of good quality and competitively priced, frequently highlighting the value for money. The service received was consistently described as excellent, with many appreciating the helpfulness of the staff and the ease of the ordering process. However, some customers experienced issues with delivery companies, citing problems like items being returned to the depot or mishandled packages. A few other people also felt that communication regarding order status or product availability could be improved, leading to unexpected delays or incorrect items.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Product

Users describe positive interactions with product, often highlighting good quality, competitive pricing, and... See more

Service

Customers consistently note positive experiences with service, often highlighting great service and help on... See more

Order

Customers generally report positive experiences with the ordering process, highlighting its ease and... See more

Price

Consumers find price to be positive, consistently reporting good, fair, and competitive pricing for products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time user of this company, website looks comprehensive with something for every category of camper / motorhome or caravan . The fiamma frame lock arrived in good time & in good condition. Easy t... See more

Company replied

Rated 5 out of 5 stars

The video on the website detailing the Certikin pool light we were after clinched the deal. I was impressed with the clarity of the instructions. We're not experts so were not 100% sure what component... See more

Company replied

Rated 5 out of 5 stars

I needed a new Thetford fridge for my caravan, I did a google search which brought up Jackson’s leisure with a very competitive price. I called the company to check that I had correctly identified the... See more

Company replied

Rated 5 out of 5 stars

I ordered two single induction cookers - Outdoor Revolution. Competitively priced, delivered to me whilst away camping without any dramas. Delivered promptly & well packaged. What’s not to like, I’... See more

Company replied


Company details

  1. #10 of 21 best companies in Caravan Supply Shop
  2. #8 of 17 best companies in Awning supplier
  3. #43 of 82 best companies in Camping Shop
  4. #7 of 12 best companies in Marine Supply Shop
  5. #33 of 91 best companies in Outdoor sports shop
  6. #3 of 7 best companies in Swimming pool supply shop

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

5 star customer service.

5 star customer service.
We experience an issue with a Porti Potti we purchased. We emailed for some advice and the next thing we know the company had contacted the manufacturer and we are now going to receive a new one under warranty.
Jacksons Leisure supplies have gone above and beyond for us and the customer service is second to none. Thank you.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Good assistance with delivery problem

Good assistance with delivery problem. Always competitive prices.

19 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave this, Tim. Good to know the support with the delivery issue was helpful and that you continue to find good value with us.

Rated 5 out of 5 stars

Good communication

Good communication, good value quick shipping, perfect online shopping experience more than happy to recommend.

22 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Stephen. We’re pleased the communication, value and quick shipping all came together to provide such a positive experience. We really appreciate the recommendation.

Rated 5 out of 5 stars

Delivery

Good service.receptionist went out of way to get part out promptly

22 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for taking the time to leave us a review — we really appreciate it!

Rated 5 out of 5 stars

Great service

Great service, Great products and knowledge, highly recommend to all

13 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks so much for your kind review! We’re delighted to hear you were happy with our service.

Rated 5 out of 5 stars

Asked for an item quickly and customer…

Asked for an item quickly and customer service ensured it was dispatched that day so my product arrived really quickly

22 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave this review. We’re glad the team could help with the urgency and get the product to you quickly.

Rated 4 out of 5 stars

Smooth process and quick delivery but

Smooth process and quick delivery. But come to fit the windows and one was made 5mm out of square and it was too late to do anything about it as I had already cut the hole in my van. The first window was bang on 900x450 but the second one was 900x450 one side and 900x445 the other, so make sure you measure every window before cutting a hole in your van.

15 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave this, John. We’re glad the service side went smoothly, but sorry to hear one of the windows was not as expected. We understand how inconvenient that is during a van conversion and appreciate you raising it.

Rated 5 out of 5 stars

Reminder received when item back in…

Reminder received when item back in stock. Easy ordering and prompt delivery.

15 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re pleased the stock reminder helped and that the ordering and delivery process both went smoothly.

Rated 5 out of 5 stars

Very helpful.

Easy to contact, salesman was very knowledgeable & helped me to get the correct product for my needs.
Will definitely buy from here again.

10 April 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re pleased the team were easy to contact and able to help you find the correct product for your needs. We look forward to seeing you again!

Rated 5 out of 5 stars

Excellent Customer Service

Needed my item urgently so spoke to them on the phone to check it was in stock & it was dispatched the same day for next day delivery! Very helpful & friendly customer service.

21 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Dean. We’re pleased the team could confirm stock for you and get the item dispatched the same day for next day delivery.

Rated 5 out of 5 stars

Spoke with sales team ensured my new…

Spoke with sales team ensured my new heaater was shipped for next day del before bank hol weekend and it came

20 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Appreciate the feedback, Carl. Good to hear the team were able to arrange next day delivery and everything arrived as planned.

Rated 5 out of 5 stars

The video on the website detailing the…

The video on the website detailing the Certikin pool light we were after clinched the deal. I was impressed with the clarity of the instructions. We're not experts so were not 100% sure what components we needed. The video helped a lot. A quick phone call with the office where we got through to a human expert to confirm we were buying the right part quite quickly was appreciated.

21 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear that the video on our Certikin pool lights helped make the selection process clear and gave you the confidence to choose the right components.

It’s also great to know our team could quickly confirm everything over the phone and support you in getting exactly what you needed. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent product

Excellent product. Arrived quickly with everything in the kit for fixing to my VW camper. Would recommend anyone to use them. Thank you

21 May 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Many thanks, Phillip. It’s good to know the product and delivery both hit the mark, and we really appreciate the recommendation.

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