Excellent company to deal with. Real people at the end of a phone line for advice and great communication. Other companies should follow how this business goes about customer care.If all businesses ad... See more
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Jacksons Leisure Ltd.
At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.
As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.
We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.
Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.
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Unit 2 Woodway Court, CH62 3PR, Bromborough, Wirral, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Reply from Jacksons Leisure Supplies Ltd.
The order didn't arrive but Tina sorted it despite Royal Mail just leaving the order on the doorstep!
Still awaiting a response to solve a new faulty fridge ,getting very disappointed
At this very moment.
The delivery was carried out within the prescribed time frame without fuss.

Reply from Jacksons Leisure Supplies Ltd.

Reply from Jacksons Leisure Supplies Ltd.
My wife and I first found Jackson's blinds on ebay, but there were no measurements for them, so it was good to then go to the official website where they had more exact measurements.
We did have a problem with the communication to do with the colour and delivery.
The problem with the delivery was when we called up Jackson's to find out when the blinds would be because on their website, there doesn't seem to be a place on Jackson's website saying when and how to track your purchase.
We then made a phone call to find out when the blinds would arrive. Initially, we told that they would arrive on a particular day and we planned our day to be home around that fact.
Unfortunately, there was delay at the warehouse, but we weren't notified of it and had to make another phone call when the blinds didn't show up.
The person we talked to was apologetic which helped.
Also, on the ebay ad, it stated that the blinds were in grey only.
However, on the Jackson's website it didn't have what colour they were.
My wife then wrote an email asking if Jackson's had the blinds in other colours. She was told they came in cream only which is what we wanted.
When the blinds arrived they were in grey!
Due to time restraints on the motorhome needing to be ready for a trip to Europe, we have settled for grey.
My wife and a couple of friends own similar style and aged motorhomes so we are likely to be needing more bits and pieces in the future.
If there was some of compensation (voucher from Jackson's?) this would help nullify our worries about buying in the future.
It's the third time I bought from them, they are good and reliable

Reply from Jacksons Leisure Supplies Ltd.
Easy to find what I was looking for and order online

Reply from Jacksons Leisure Supplies Ltd.
Excellent service from start to finish. Highly recommend. A special thank you to Rachel, very friendly and helpful.
Order quick and easy, ordered late evening and despatched early next day, very efficient then the part that lost a star and probably the usual culprit, delivery.Royal Mail gave me a time for delivery of7:40-12:40, that’s good I thought so I can get out after lunch, waited and waited until finally delivered at 16:30, why don’t they do what others do and estimate 08:00-20:00.
Very helpful is identifying replacement fridge. Unfortunately arrived damaged am waiting for their response .
Fast order turnaround. Great communication and deducts VAT for Guernsey

Reply from Jacksons Leisure Supplies Ltd.
Ordered fiamma F45S to replace old one , best price found quality 👌 fitted and prefect great colour also quick delivery
We ordered a gas jet for our moterhome fridge, we order Sunday afternoon and it turned up on Tuesday, we were very impressed with the service.
Brilliant quick delivery kept up to date very professional thank you

Reply from Jacksons Leisure Supplies Ltd.
Quick delivery and instant answer to a query by your technical help department.
The staff were very helpful and product knowledgeable. The service was very quick and the packaging was very good.
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