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Jacksons Leisure Supplies Ltd. Reviews 

1,806
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 940 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, offering quality products at competitive prices. Many people highlight the prompt dispatch and speedy delivery of their orders, often arriving sooner than expected. Reviewers frequently mention the helpful and friendly staff, who provide super service and assist with product inquiries. However, some customers also noted issues with delivery services, particularly when third-party couriers like FedEx were used, leading to delays or damaged goods. A few other people also felt that some items lacked necessary components, such as retaining screws or specific connections, which caused inconvenience.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Product

Reviewers highlight positive aspects of product quality, often noting that items are as described, work... See more

Service

Users describe positive interactions with service, consistently reporting excellent and prompt service from... See more

Order

Consumers find the ordering process to be positive, often describing it as easy, straightforward, and... See more

Price

Customers consistently note positive experiences with price, often finding quality products at sensible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company to deal with. Real people at the end of a phone line for advice and great communication. Other companies should follow how this business goes about customer care.If all businesses ad... See more

Company replied

Rated 5 out of 5 stars

Quality products, at a sensible price. Updates on shipping. Clearly an experienced professional team at Jackson’s Leisure Supplies Ltd. Used them twice now, pleasure doing business both times.

Rated 5 out of 5 stars

Ordered a Mestic spilt air con machine for our caravan as a last minute decision before heading away at the weekend. I called prior to my purchase and the fantastic team processed my ordered for immed... See more

Rated 5 out of 5 stars

UPDATE: I’m hesitant to remove my 5 stars as my views on the business remain the same, BUT please stop using FedEx. The delivery service is appalling and, as much as I like this store, their ran... See more


Company details

  1. #9 of 20 best companies in Caravan Supply Shop
  2. #7 of 17 best companies in Awning supplier
  3. #43 of 78 best companies in Camping Shop
  4. #6 of 12 best companies in Marine Supply Shop
  5. #36 of 88 best companies in Outdoor sports shop
  6. #2 of 7 best companies in Swimming pool supply shop

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,806)

960 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery as promised.

26 June 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 5 out of 5 stars
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 5 out of 5 stars
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 5 out of 5 stars

The delivery was carried out within the…

The delivery was carried out within the prescribed time frame without fuss.

23 June 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 5 out of 5 stars

prompt replacement of item damaged in…

prompt replacement of item damaged in posting

23 June 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 4 out of 5 stars

Confusing ads and communication

My wife and I first found Jackson's blinds on ebay, but there were no measurements for them, so it was good to then go to the official website where they had more exact measurements.

We did have a problem with the communication to do with the colour and delivery.

The problem with the delivery was when we called up Jackson's to find out when the blinds would be because on their website, there doesn't seem to be a place on Jackson's website saying when and how to track your purchase.

We then made a phone call to find out when the blinds would arrive. Initially, we told that they would arrive on a particular day and we planned our day to be home around that fact.

Unfortunately, there was delay at the warehouse, but we weren't notified of it and had to make another phone call when the blinds didn't show up.

The person we talked to was apologetic which helped.

Also, on the ebay ad, it stated that the blinds were in grey only.

However, on the Jackson's website it didn't have what colour they were.

My wife then wrote an email asking if Jackson's had the blinds in other colours. She was told they came in cream only which is what we wanted.

When the blinds arrived they were in grey!

Due to time restraints on the motorhome needing to be ready for a trip to Europe, we have settled for grey.

My wife and a couple of friends own similar style and aged motorhomes so we are likely to be needing more bits and pieces in the future.

If there was some of compensation (voucher from Jackson's?) this would help nullify our worries about buying in the future.

1 July 2026
Rated 5 out of 5 stars

Easy to find what I was looking for and…

Easy to find what I was looking for and order online

25 June 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 4 out of 5 stars

Order quick and easy

Order quick and easy, ordered late evening and despatched early next day, very efficient then the part that lost a star and probably the usual culprit, delivery.Royal Mail gave me a time for delivery of7:40-12:40, that’s good I thought so I can get out after lunch, waited and waited until finally delivered at 16:30, why don’t they do what others do and estimate 08:00-20:00.

2 July 2026
Rated 5 out of 5 stars

Fast order turnaround

Fast order turnaround. Great communication and deducts VAT for Guernsey

1 July 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 5 out of 5 stars

Brilliant quick delivery kept up to…

Brilliant quick delivery kept up to date very professional thank you

1 July 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

Rated 5 out of 5 stars
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review. We’re really pleased you had a positive experience with us and appreciate you taking the time to leave feedback.

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