J & J Footwear Reviews 77

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I wish I had read reviews of this company before buying as I paid for boots on the 23rd March and I'm still waiting for them 12+ weeks later with no updates or responce to my attempts to contact the c... See more

Rated 1 out of 5 stars

i ordered a wallet over a week ago tried calling to track order cant get through, no reply to my email either and on attempting to log into the website it tells me my email the one i received shipping... See more

Rated 2 out of 5 stars

Firstly I made a purchase and a few days later when my shoes hadn't arrived I received an email saying that the shoes wernt actually in stock (no mention of this on website at time of purchase). I was... See more

Company replied

Rated 1 out of 5 stars

Ordered Oakley Radar replacement polarized lenses on 3.7.14, showing as in stock at time of ordering. Took payment, email 4.7.14 saying out of stock. I can't believe that I have fallen for this scam a... See more

Company replied

Company details

  1. Shoe shop
  2. Bags and luggage shop
  3. Fashion accessories shop

Information provided by various external sources

Top quality branded footwear, clothing and sunglasses.


Contact info

1.2

Bad

TrustScore 1 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Most impressive service

Highly recommend this company. Easy to use on line. Very user friendly. Boots were here a day earlier than expected. I had to return them as they were the wrong size. Tighter than expected. But very easy return service. Sent an email to say that I was returning them. Got a prompt reply and my new boots arrived two days later and are the perfect fit. So very pleased with the whole experience.

24 July 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

I just love them and they were the cheapest place I've seen them. Real bargain.

17 July 2012
Unprompted review
Rated 5 out of 5 stars

A Company that doesn't put the boot in!

James & James offered trusted brands at great prices! The buying process was simple and I was kept up to date on when payment had been received & when my goods were dispatched.

The goods were accurately described and arrived in a short period of time.

All in all a very good shopping experience! Thank you!

17 July 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I love my new Binky boots, they arrived really quickly by signed for post which didn't cost me anything. They were also the cheapest I could find anywhere.

16 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Thanks for a fast and pleasant transaction.

16 July 2012
Unprompted review
J & J Footwear logo

Reply from J & J Footwear

Thank you! We hope to hear from you again in the near future!

Rated 5 out of 5 stars

Amazed by speed of delivery

I ordered the sandals about 9pm on Tuesday night and they were delivered on Friday morning. I live in the north east of Scotland and some companies seem to think it is the other side of the world so quote a week to 10 day delivery time. I was amazed and delighted at the speedy service. Thank you.

16 July 2012
Unprompted review
J & J Footwear logo

Reply from J & J Footwear

Thanks for your feedback and we're glad to hear that you received your sandals quickly. Now all we need is some sun!

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