I use one of their papers as a foundation piecing paper for my quilting classes. I'm trying to get bulk order, but the customer service person I am "assigned" to deal with is terrible with responses... See more
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I loved my order from JAM! I was originally just looking for envelopes for my holiday cards, and ended up adding on additional office supplies I needed as well as gift wrapping items! Super convenient... See more
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I had a representative, Kristi, who provided outstanding service! She was professional, patient and tenacious in trying to solve my problem. She provided updates and even called me, when the website... See more
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You were willing to listen to my concerns unlike many busiensses today. You were kind to handle the situation and in a timely manner. We honestly love the quality of your products, and we will co... See more
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Company details
Written by the company
My name is Adam, and I’m the new CEO here at Jampaper.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Contact info
185 Legrand Ave, 07647, Northvale, United States
- www.jampaper.com
3.8
Great
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent Service, Good Prices & Amazing Selection at JAM Paper & Envelope
JAM Paper has amazing selection of envelopes of all sizes and colors, excellent customer service and fast delivery of products in well packaging manner. I will definitely use them again & also recommend to my friends.
3 February 2012
Unprompted review
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