Fantastic range of products, and a very fast and efficient way of ordering, which as a cleaning contractor I tend to do 'on the hoof' if a site or tech requires something. Always had first class ser... See more
Company replied
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I have given 5* for the product and for the quick dispatch by the company, however I should take stars away for the delivery. DHL are awful. They backed down my pathway unloaded the boxes, and drove o... See more
Company replied
We order our products from Janitorial warehouse monthly and the service is exceptional. Our orders are delivered on time and all the products are what we ordered and as described. We find they only st... See more
Excellent clear, informative, well designed website exhibiting a wide range of cleaning supplies. The telephone sales that supports this online frontage is also very good with real people willing... See more
Company replied
Company details
Written by the company
Janitorial Warehouse, national supplier of Professional Cleaning Supplies and Cleaning Machines. We supply an extensive range of branded cleaning products for Industrial, Commercial and Domestic use.
Contact info
Unit 6 Urban Hiive, Sundon Park Road, Luton Enterprise Park, LU3 3GU, Luton, United Kingdom
- 01582 563616
- sales@janitorialwarehouse.co.uk
- www.janitorialwarehouse.co.uk
5.0
Excellent
235 reviews
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I don't received my order on the time
I don't received my order on the time, just 5 working days, also half of the order missing. They say all items on stock. Robert Kardos, 07868162458
24 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
This review you have left us is completely unfair and incorrect.
You placed the order on 17th October and all items were in stock and were dispatched by courier on the same day, 17th October.
According to the DPD website an attempt was made to deliver the order on 18th October and as there was nobody at the delivery address to accept the parcel.
The message reads "We were unable to deliver your parcel as there was no one present to sign for the delivery; we left calling card number 81200320".
Another unsuccessful attempt was made to deliver the order on 19th October and again a card was left, calling card number 81200276.
The DPD website then shows this message on 20th October "As requested, your parcel will be at our Havant depot for you to collect at 08:00, on Sat 21 October 2017"
The website then shows that on 23rd October the parcel was refused as it was damaged which most likely happened due to the amount of times it was transported to and from the depot when the courier was unable to deliver the order due to nobody being at the delivery address to sign for the delivery on two occasions.
The parcel is now on it's way back to us.
Lex Reed
Janitorial Warehouse
Quick and helpful service.
18 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Samuel,
Thank you for your kind review.
Please let us know if there is anything we can do to improve our service so that we can achieve a 5 star review if you buy from our website again.
Kind Regards
Lex
Janitorial Warehouse
Very quick service and delivery
17 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Adam,
We really appreciate you taking the time to write us a 5 star review.
We try our best to dispatch orders as quickly as possible for our customers to give them the best buying experience possible.
We hope you will shop with us again soon.
Kind Regards
Lex Reed
Janitorial Warehouse
Fast response to enquirers and precise …
Fast response to enquirers and precise information
17 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi,
Many thanks for taking the time to write Janitorial Warehouse a 5 star review. It is much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
Got What I Wanted
Janitorial Warehouse Ltd had the Prochem deodorizer I needed in the size I wanted and delivered it quickly at a very reasonable price. Thank you
16 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi M Walker,
We are happy that we were able to deliver the item you needed quickly and at a price you were happy with.
Many thanks for giving us a 5 star review.
Kind Regards
Lex Reed
Excellent from start to delivery
Excellent from start to delivery. Order arrived next day!! Hassle free ordering
12 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Melanie,
Thank you for giving us a 5 star review. We are glad you are happy with your experience of buying from our website.
Kind Regards
Lex Tadman
Janitorial Warehouse
WOW BRILLIANT
WOW fantastic service so quick you wouldn't beleave it great communication new exactly when i was going to get delivery a true ,honest company thankyou
5 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Mavis,
We thank you for your kind words and 5 Star Review. Customer service is our number one priority and we are glad you are happy with the service we provide.
Many Thanks
Lex Reed
Janitorial Warehouse
Excellent products
Excellent products, prices, packaging and delivery time.
No problem transaction.
Definitely recommend Janitorial Warehouse Ltd. to everyone.
5 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Lezli,
Thank you for sharing the positive experience you had ordering from us at Janitorial Warehouse and we really appreciate you taking the time to write us a 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Order process was simple and effective …
Order process was simple and effective and items all arrived with no problems. Have order now on more than one occasion.
2 October 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Youngray,
Many thanks for your kind words and 5 star review and we thank you for your continued business.
Kind Regards
Lex Reed
Janitorial Warehouse
The best company☺
30 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Beata,
Thank you! Customer service is very important to us and we appreciate you taking the time to share your experience.
Kind Regards
Lex Reed
Janitorial Warehouse
ordered on Thursday late afternoon
ordered on Thursday late afternoon, arrived next day at 10:00
That is excellent
30 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Stuart,
We are glad that you are happy with our service and thank you for your kind words and 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Amazing serv ice.....
Amazing service, so quick.
Anti odour product seems very good but not used properly yet
29 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Valerie,
We are happy that you are impressed with our service as great customer service is very important to us.
We thank you for taking the time to write us a 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Ordered 16 products @ 9am
Ordered 16 products @ 9am - they where ALL delivered to my yard by 8am the following morning - in this day & age I’m impressed
Will definatley be using them again
26 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Peter,
Thank you for sharing the positive experience you had ordering from us at Janitorial Warehouse.
We pride ourselves on great customer service and providing we have items in stock, we endeavor to dispatch orders within 24 hours to provide our customers with the best buying experience we can.
We really appreciate you taking the time to write us a 5 star review and hope you will shop with us again soon.
Many Thanks
Lex Reed
Janitorial Warehouse
Goods as described and competitively …
Goods as described and competitively priced. Good packaging and quick delivery.
20 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Martin,
Thank you for taking the time to share the positive experience you had ordering from us at Janitorial Warehouse.
Kind Regards
Lex Reed
Janitorial Warehouse
Fantastic service delivered the next …highly recommend
Fantastic service delivered the next morning
19 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Kevin,
We really appreciate you taking the time to write us a 5 star review.
We try our best to dispatch orders as quickly as possible for our customers to give them the best buying experience possible.
We hope you will shop with us again soon.
Kind Regards
Lex Reed
Janitorial Warehouse
Can't get any better !
Wow! my product was delivered in less time than I expected.
15 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Marta,
We are very happy that you are pleased with our service. We thank you for your 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Great response and very quick delivery
13 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Gordon
Thank you for your kind review.
Please let us know if there is anything we can do to improve our service so that we can achieve a 5 star review if you buy from our website again.
Kind Regards
Lex
Janitorial Warehouse
Excellent clear
Excellent clear, informative, well designed website exhibiting a wide range of cleaning supplies.
The telephone sales that supports this online frontage is also very good with real people willing to spend time to advise.
A wide range of good quality cleaning fluids and equipment are avilable such as Seldon, Unger.
Very pleased with the overall service.
13 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Jeremy,
Thank you for taking the time to write Janitorial Warehouse a 5 star review.
We are happy that you found our website easy to use and found our telephone support helpful.
We are always here to help and advise our customers to ensure they receive the right products they need.
We hope you will shop with us again soon.
Kind Regards
Lex Reed
Janitorial Warehouse
Very quick and easy.
11 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Ben,
We really appreciate you taking the time to give us a 5 star review.
Many Thanks
Lex Reed
Janitorial Warehouse
A quick and easy ordering process and a …
A quick and easy ordering process and a speedy delivery!
10 September 2017
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Neale,
We thank you for taking the time to give Janitorial Warehouse a 5 star review. It is much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
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