I was looking for a particular sewing pattern and came across this shop via Google - I hadn't heard of them before but the reviews seemed good so I took a chance. Very glad I did! They had the pattern... See more
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See what reviewers are saying
Fantastic company. They will always make sure your order is fulfilled properly and in a timely manner. If you have any questions they will answer promptly. On any occasion for anything you need you ca... See more
Order received on time. Standard of order excellent quality. Company very accommodating especially as I ordered the wrong thing. There was a no quibble response. It was easy to return and the refund... See more
Really fast delivery, really good quality well made zips and easy online ordering, also less expensive than anywhere else . Def recommend and will buy again.nice family run business taking care and pr... See more
simply brilliant bought a sewing…
simply brilliant bought a sewing machine from them , and picked up some interesting facts on their website/forum, genuine people thanks ..
Great first experience
First time buying from Jaycotts and I could not be more please. The delivery was super quick and even though I had to send some patterns back (I bought the wrong size), the returns and refund were processed so quickly.
Will be buying from them again!
What a great company
What a great company, placed my order on Sunday and received Tuesday. Got a great price too! Really need companies like this during these stressful times. Stress free shopping all the way!
Fast delivery
I ordered on a Friday in Oct and received it the very next day without ordering a special delivery service. Very impressed. Will shop there again.
Hi amazing service
Hi amazing service. I ordered the item on Friday & it arrived Saturday morning. Thank you. Linda
Axcellent Service and items.Thank you.
Jaycotts are brilliant
Jaycotts are brilliant, placed an order one day and it arrived the next morning. Under present situation that's just amazing.
Pattern help
Jaycotts is a wonderful company all through the pandemic they have been serving customers. All the orders I have placed have come within a couple of days. When I discovered a pattern I got from them had the some of the wrong sizes they were quick to rey and sent me a replacement pattern free of charge which arrived the following day. Can't praise them high enough. Will certainly be buying plenty more from them. Thank you Jaycotts for your wonderful customer service.
Fantastic find for internationals
I live in southern Spain where sewing supplies are sparce so we depend heavily on international delivery from uk sources. That said, we also need a variety of supplies, to trust suppliers and the delivery. I'd never bought from Jaycotts previously so took a chance. From ordering through to delivery I was informed of every step with constant emails and text and my order arrived within the week and within the hour stated! Fantastic service and variety to pick from. I will definitely be back and so will everyone I have told down here in Spain
Excellent service
Excellent service. I live in Ireland and the overseas mail is quite erratic during lockdown but my order arrived in two days. I've received slower deliveries from companies in the next town. Jaycotts have won a repeat customer!
Speedy delivery and great selection
Really pleased with the service I received. The website has a great selection of sewing patterns, and order arrived much quicker than I had expected (ordered on 19/10 and received today on 21/10). Will definitely use again in the future.
honestly Terrible service
honestly Terrible service
Not only did they have a item on there site that was not in stock. When I ordered it took them THREE weeks to arrange delivery (they held my money in this time I could have ordered elsewhere.) and after all that on the day of delivery they have said they are unable to make a delivery because my PayPal home phone was linked to my old house. Honestly the biggest waste of time won't be ordering from them again and I hope no one else makes the same mistake as me

Reply from Jaycotts Sewing Supplies
Huge thank you. Great service and quality goods.
Huge thank you.
I placed my first order with Jaycotts just a few days ago and I want to say how impressed I was with the whole purchase experience.
Once I place my order I received email confirming my purchase and then received my order really quickly (I think it was within 2 days).
Inside my order was an invoice explaining that one of the items wasn't available but it would sent as soon as it was back in stock. I then received an email pretty much straight away to inform me that the rest of my order was on it's way and it arrived today.
Thank you so much for your great service and I will definitely shop with you again.
Great service
Great service, ordered my patterns on a Thursday evening and they arrived Saturday morning.
First time customer - very impressed.
I ordered from Jaycotts for the first time and received my goods within 24 hours. A couple of items were sold out but there was usually an alternative. A great, fast and professional service.
Thank you.
I have dealt with this company off and on for many years and have always received exceptional service. But my latest order was delivered within 24 hours. I feel the company really excelled themselves in these very troubling times. I'm truly grateful to the staff. Thank you
Used Jaycotts a few times now and…
Used Jaycotts a few times now and thought time I left a review as I find them so efficient and one of the fastest to post my items. All arrives well packaged. A really good website and value for money. Thank you!
Prompt customer service means sales - and they know this.
Very pleased with prompt answer to question about good quality pins, which resulted in an order by return! Pins were delivered very quickly and lived up to their described quality.
Also cheaper than the Amazon ones I returned, which snagged the fabric...
My favourite and probably the best…
My favourite and probably the best online shop for haberdashery. Super fast delivery and you can not go wrong with Jaycotts. I can only thank them for a superb service. Thank you all for all the hard work.
So helpful and efficient
I phoned Jaycotts about microtex needles, which I haven't used before. They were able to give expert advice and posted them out quickly so that they arrived in a couple of days of my call. I've found them to be so helpful over the years, but especially during the lockdown when I've had to buy without seeing the products. Whether you order online or by phone, they are helpful and respond quickly.
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