Jaycotts Sewing Supplies Reviews 214

Excellent service, ordered midnight on 1/8 delivered by 9.30 am on 4/8. Good communication helpful staff, best price on product, free delivery and take PayPal. Would highly recommend. A*****

Brilliant service and very helpful and friendly staff.

Fantastic service from friendly staff. I had a problem, easily sorted, MY ERROR, NOT THE MACHINE’S. This place is for people who want the best attention paid to their sewing needs.

I ordered a dress pattern at 0830 hours and it arrived the following day at 1230...such a speedy service. Well packaged and realistic p & p.
My previous order was equally well dealt with. Professional. I have no hesitation in ordering from Jaycotts again. Super selection of haberdashery
on web page.

I have ordered many patterns from Jaycotts and I always get first class service. Today I have received three patterns which I only ordered two days ago. I really recommend ordering from them for all your sewing needs.

Jaycotts has kept me sane during lockdown during which I rediscovered my love of sewing! Quick and efficient ordering and delivery keeps me going back. Thank you!

A great firm to order from. Lots of choice, very good competitive prices. They often offer free postage, and dispatch goods very quickly. Usually the same day if items are in stock. You will go a long way to find better service. I higy recommend the..

Ordered a Sewing Pattern and received it the next day. Very pleased with this service. Thank you.

Childs dress pattern ordered and a prompt reply received. The pattern arrived very quickly. Very happy with the pattern and the great service. Thank you Jaycott

Excellent rapid service, I was very pleased.

Amazingly quick despatch and delivery of just a small order. Pricing beat everywhere else, too!
Well done Jaycotts - I'll be back again.

Excellent service. My threads were despatched within a day of ordering and arrived the next day. I wish every online company were as efficient as Jaycotts. I will certainly be using them again and recommend this company to my sewing friends.

Quick delivery ordered Friday came Saturday would reccomend for great service

Just to say a huge thank you for my YKK zips. Not only was the price very good but the quick efficient service was excellent. Jaycotts is certainly the number 1 place to visit for your sewing requirements.
Well done to everyone.

Jaycotts customer service is second to none. Easy ordering and very speedy delivery. Will definitely keep ordering from them.

Ordered a sewing pattern and it was delivered by Royal Mail within 2 days.
Great Service.

Brilliant service from order to receipt of goods. So quick, thank you.

I ordered several items on 11 May and when the package arrived 2 items were missing. I emailed and had no response. I emailed again a week later and still no response. I then posted them my invoice, a pattern I wanted to return and marked on the invoice the items that were missing and asked them to refund or send them on. That was over a week ago and still no response - not even an email to say they are dealing with it. I have now given up getting a refund or the missing items and I will not order from them again.

Update: Can't fault the customer service from Jaycotts so adding an extra star! They have offered a refund including return postage if required but also offered some information on sizing and how it might still be suitable!
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Order arrived in OK time, especially regarding the current situation - but unfortunately the pattern has arrived in US sizes and not UK.

I ordered a dress pattern in sizes 6-14 as a gift for a woman who is size 8. There is no mention whatsoever of sizes being US sizes on the website, just a size guide with measurements (which I obviously couldn't get, it being a gift). I assumed it being from size 6 that she would be able to use the one best for her size when she comes to use it.

As the pattern is US sizes it's now almost certainly going to be too large for her (US 6 is UK 10) and her birthday is on Saturday. I'm not confident she is happy to adjust the patterns so it's going back.

Suggest Jaycotts amend their online details - if an item is in US sizes, just say so!

Order came super quick even though I was prepared for a long wait given the current difficult circumstances. I also loved that they included an appropriate substitute for an item that was not in stock. Brilliant all round. Thank you very much.