Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smooth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They charge by the hour, which is actually alright if there’s not loads wrong with your system. Last year I ended up paying for about 3 hours ‘cause it were a breakdown, but this year, now ever... See more
Company replied
Superb service from start to finish. We didn’t expect our boiler replacement to be so quick and easy, at such a good price. Communication from the office was extremely good with a prompt quote, quick... See more
Company replied
We contacted JB heating regarding my elderly mothers shower which was leaking. They sent an engineer named Darren. What a lovely young lad. He’s very knowledgeable and chatted away to my elder mother... See more
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Company details
Written by the company
Trading since 2001 we are Worcester Bosch Accredited at the highest level (Level 2 Partner) and cover all aspects of boilers and heating for domestic and commercial heating and plumbing requirements, specialising in Worcester Bosch boiler Installations and also repair and service/maintenance for Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We complete boiler and central heating upgrade installations every day and have some of the most competitive installation prices around. We are Gas safe no. (213925) OFTEC No. (14053) and member of the CIPHE. Public liabilities insured for £2M and have a £20000 workmanship warrantee insurance policy for all our work. Five year warrantees apply on all our Installation work (Labour and Materials), and where manufacturers warrantees apply including up to 12 years for new Worcester Bosch boiler Installations. Five Star rated Heating engineers with over 25 years’ experience and qualified in various different fields including: Gas, LPG and Oil. We are Gas Safe and OFTEC registered we are also a member of Ciphe (Chartered institute of plumbing and heating engineers). Being associated and accredited by manufactures including: Mitsubishi, Worcester Bosch, Vaillant, Baxi and Honeywell Heating Controls you can be assured of professional quality service with extended Warrantees. Established in 2001 serving Lancashire, Yorkshire and Greater Manchester, we provide only the highest standards of work and are Gas safe, OFTEC, CIPHE and Worcester Bosch accredited. We cover all boilers and heating for domestic, commercial and industrial heating and plumbing requirements, specialising in boiler repair and service for either Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We cover BB, BL, M, OL, SK, HX and PR postcodes.
Contact info
20 Greenbank Street, BB4 7PD, Rawtenstall, United Kingdom
- 01706 248132
- info@jbheating.co.uk
- www.jbheating.co.uk
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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JB heating are quick and helpful
JB heating are quick and helpful. I rang them needing a boiler service and they were quick to answer and give me a time they could make the appointment. Darren was very helpful and helped with another issue on the boiler which was sorted quickly. Thank you.
24 September 2025
Unprompted review
Reply from JB Heating Services
Thanks so much for your kind words! We’re glad we could get your boiler serviced quickly and that Darren was able to help with the other issue too. We really appreciate you choosing JB Heating!
Darren
Darren was very helpful and accommodating.....polite.....sunny disposition.
He was very efficient at servicing my boiler and pointed out the issues that need rectifying. I would definitely recommend him as a gas engineer he really knows his stuff and takes the time to explain everything to you.
Many thanks.
Will definitely use JB again
24 September 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for taking the time to leave such a lovely review! We're really pleased to hear that Darren looked after you so well and that you’re happy with the service provided. We’ll be sure to pass your kind words on to him, he’ll be chuffed to hear it! Thanks again for your support and for choosing JB Heating. We really appreciate it and look forward to helping you again in the future.
Nice guy
Nice guy, fixed the fire quickly and was v helpful with some free advice on the boiler
23 September 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind review! We're really pleased to hear that you were happy with the service and advice provided. Our team always aims to resolve issues quickly and ensure our customers feel confident about their heating systems. If you need any further assistance with your fire or boiler in the future, please don’t hesitate to get in touch.
Very positive experience with Darren
Darren was brilliant and clearly very experienced. Turned up at scheduled time, was quick yet thorough and gave excellent advice.
23 September 2025
Unprompted review
Reply from JB Heating Services
We're thrilled to hear Darren made such a great impression. Your feedback means a lot to us, and we're glad the advice was helpful. If you ever need anything else, we're just a call away!
Reply from JB Heating Services
Thanks so much for the great review! Darren will be chuffed to hear that. Glad we could help!
Quick efficient Courteous
I have found JB heating to be very professional, efficient and courteous.
Repairing the boiler was performed very quickly, communication from the engineer and people at the office was courteous and professional. Communication about how long repair would take and costs were very good. The follow up from the repair about payment was clear and easy, once again communication was very good
19 September 2025
Unprompted review
Reply from JB Heating Services
Thanks so much for the lovely review! Really glad to hear everything went smoothly and that you were happy with the service from start to finish. We always try to keep things clear and hassle-free, so it’s great to know that came across. Appreciate you taking the time to share your experience!
Matthew was an excellent representative…
Matthew was an excellent representative of the company. Professional and experienced. Sorted a full service and check for our oil boiler. Thank Matthew
17 September 2025
Unprompted review
Reply from JB Heating Services
Thanks so much for the amazing review! We're really pleased to hear Matthew took great care of you and got your oil boiler fully serviced and checked over. We’ll make sure to pass your thanks on to him. If you need anything else in the future, just give us a shout!
James came on time and explained what's…
James came on time and explained what's needed to be done and part that needs replacing and also a gentleman also, I'll definitely be using them again 5 stars definitely
12 September 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and 5-star review! We’re delighted to hear that James provided clear explanations and a great experience during your visit. Your trust means a lot to us, and we’re always here whenever you need us in the future.
Absolute fantastic company to deal…
Absolute fantastic company to deal with. A gent from Manchester way called Andy attended to a major leak in my house. Took him about 3 minutes to find the leak. Previous plumber had been to the job yesterday and couldn’t find the problem. Andy was very professional, efficient, informative and friendly. Andy Liaised with my Landylady whilst still at my premises. All I can say is keep doing what you’re doing at JB Plumbing because it works and your level of service is spot on.. Cheers!
4 September 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your 5-star review! ⭐
We sincerely apologise for the delayed response, but we wanted to let you know how much we appreciate your kind feedback. It was a pleasure assisting you, and we’re delighted to hear you were happy with our service.
Thank you for choosing JB Heating, and please don’t hesitate to contact us if we can help again in the future.
New boiler installation
Gary who fitted the new boiler was so friendly and helpful, he went out of his way to make sure I understood how it all worked, would highly recommend.
2 September 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and for you review. We’re delighted to hear that Gary made the installation experience so positive and took the time to ensure everything was clear. We’ll be sure to pass your feedback on to him, it will mean a lot. We truly appreciate your recommendation and look forward to helping you again in the future.
Not even one star to be honest .
Not even one star to be honest .
I called for a emergency Plumber due to careless contractor.
I was promised an emergency visit. Just after lunch .
I rang everyv35 minutes to find out where the Plumber was and was informed they
were a few minutes away.
By 16:45 no one had arrived and I rang again and was told they are very near to you now.
This was all a pack of lies ,because no one ever came ,leaving disabled vulnerable elderly without help and water .
They don't supply emergency plumbers ..I do not recommend them for their lies. I have recordings of telephone conversations.
Since making this review the owner calked me to apologise ,and offered me a free visit ,no longer than an hours work.
I didnt take up the offer.
I NEVER cancelled..i was told the in call plumber had a family emergency and there were no other plumbers available by a lady who was Philippino ,and spoke poor English.
Therr response is a blatant lie and they have until the end of today to remove it.
Unreliable and liars too.
26 August 2025
Unprompted review
Reply from JB Heating Services
Hi,
Thank you for your feedback.
We’re very sorry to hear how you feel about this situation, as we always aim to provide a reliable and prompt service, especially in emergency cases.
However, after reviewing our records, this booking was cancelled by you following communication regarding the estimated cost before an engineer was dispatched. As a result, no visit was carried out.
We understand how stressful plumbing issues can be, particularly in urgent situations, and we would never intentionally leave any customer without support.
If you feel there has been any misunderstanding, please contact us directly at info@jbheating.co.uk, and we will be happy to review this with you in full.
Kind regards,
JB Heating Services
Very happy with my experience with JB
Very happy with my experience with JB. After visiting the property, they sent me a range of options with lots of details and then answered my questions to help me decide on the one for my requirements. Gary, the installer, was friendly, tidy, hard-working and explained everything I needed to know. The boiler itself, a Worster Bosch Greenstar 4000, gives lots of hot water in the kitchen and bathroom at the same time, and runs very quietly. My gas costs have more than halved since installing. Very happy.
12 August 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your review! We’re delighted to hear that you had such a positive experience with JB Heating. It’s great to know that the options and advice we provided helped you choose the right boiler for your needs, and we’ll be sure to pass your kind words on to Gary.
Thank you for choosing JB Heating! We really appreciate your feedback and look forward to helping you again in the future.
Service couldn't be better
Rang for a boiler service at 9am, Garry was with me by 11am and did a cracking job.
We now have hot water again, boiler is serviced, carbon monoxide detector is up and one of our old gas pipes is capped. He was very professional and friendly. I'm a very happy customer!
20 August 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your review! We’re delighted to hear Garry was able to get everything sorted so quickly and professionally for you. It’s great to know you’re happy with the service and now have peace of mind with your boiler. We really appreciate your feedback and look forward to helping you again in the future.
Superb service from start to finish
Superb service from start to finish. We didn’t expect our boiler replacement to be so quick and easy, at such a good price. Communication from the office was extremely good with a prompt quote, quick booking and no hassle. Our engineer Gary was brilliant. He turned up on time, grafted for the entire day fitting the boiler quickly and efficiently. Great service and we look forward to using you again in the future!
18 August 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your review! We’re delighted to hear that you found the whole process smooth and straightforward, from quotation through to installation. We’ll be sure to pass your kind words on to Gary and the rest of the team. We really appreciate your feedback and look forward to helping you again in the future.
New LPG Worcester Boiler
We have just had a new LPG Worcester boiler fitted by Matt . Turned up on time cleaned up after himself and god did he work hard . Went much smoother than I expected . Really happy
30 July 2025
Unprompted review
Reply from JB Heating Services
Thanks so much for the lovely review. We are really glad to hear you’re happy with the new LPG Worcester boiler! Matt will be over the moon to know you noticed his hard work. He always puts 100% into every job, and it’s great to see that come through in your experience. We’re really pleased everything went smoothly and appreciate you taking the time to leave such kind feedback. If you ever need anything in the future, just give us a call.
Efficient same day service
Ethan was very thorough and serviced all our gas appliances in an efficient and friendly manner.
25 July 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your 5-star review! We're really pleased to hear that Ethan provided a thorough and friendly service. It's great to know all your gas appliances were taken care of efficiently. We'll be sure to pass on your kind words to him, it means a lot!
Brilliant service from Matthew
Brilliant service from Matthew, new boiler was fitted quickly and efficiently. Thank you!
21 July 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and 5-star review!
We're delighted to hear you were happy with the service and that Matthew was able to get your new boiler fitted quickly and efficiently. We really appreciate your feedback and are always here if you need us again in the future.
JB heating were excellent
JB heating were excellent. Very professional and thorough. Quick to respond to my initial enquiry and subsequent questions .
Helpful from the start , they replaced a broken shower, lots of companies would only fit a new bathroom!!!
Admin staff did loads to match my shower like for like as the old one was out of production. The plumber jack was lovely and did a great job, very professional and personable I would definitely use the company again .
9 July 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and for leaving us such a fantastic review. We truly appreciate it! We’re really glad we could help you get your shower replaced without the hassle of a full bathroom refit. Our admin team always aim to go the extra mile to find the best possible match, and it’s great to hear that came across. Jack will be especially pleased to hear your feedback. We’ll make sure it’s passed on to him! It was a pleasure to assist you, and we’re so happy you’d choose to use JB Heating again. Please don’t hesitate to get in touch if there’s ever anything else we can help with.
Top class outfit
JB were superb from start to finish on our recent CH boiler replacement. Their communication and estimation is clear and quick throughout. But their engineer Matthew was the best of all. He was right on time and is a real 5 star professional. Many thanks to Matthew and JB.
1 July 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear you were happy with the entire process, from our communication and estimates through to the installation itself. We’ll be sure to pass on your kind words to Matthew, he’ll be thrilled to know his professionalism and punctuality made such a great impression. Many thanks again for choosing JB Heating. If you ever need us in the future, please don’t hesitate to get in touch.
5 star service from JB Heating.
5 star service from JB Heating.
Great service from beginning to end. Booked an appointment for an engineer to fix my boiler the day after my call with a very friendly customer service staff member. Had an email confirmation and another email on the morning of the appointment. Jack, the engineer phoned to tell me he was about half an hour away and arrived exactly when he said he would. The cost was very reasonable and Jack fixed the problem quickly and efficiently as well as being a really lovely guy, My dog, Boogie, liked him too, which was a very good sign. Very happy with the service and I would not hesitate to use JB Heating again.
25 June 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your wonderful 5-star review! We're really glad to hear everything went smoothly, from your first call with our team to Jack's visit. It means a lot to us that you appreciated the communication, the service, and the value. We'll be sure to pass your kind words on to Jack. He’ll be especially pleased to know Boogie gave him the paws-up! We truly appreciate your support and look forward to helping you again whenever you need us.
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