Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smooth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They charge by the hour, which is actually alright if there’s not loads wrong with your system. Last year I ended up paying for about 3 hours ‘cause it were a breakdown, but this year, now ever... See more
Company replied
Superb service from start to finish. We didn’t expect our boiler replacement to be so quick and easy, at such a good price. Communication from the office was extremely good with a prompt quote, quick... See more
Company replied
We contacted JB heating regarding my elderly mothers shower which was leaking. They sent an engineer named Darren. What a lovely young lad. He’s very knowledgeable and chatted away to my elder mother... See more
Company replied
Company details
Written by the company
Trading since 2001 we are Worcester Bosch Accredited at the highest level (Level 2 Partner) and cover all aspects of boilers and heating for domestic and commercial heating and plumbing requirements, specialising in Worcester Bosch boiler Installations and also repair and service/maintenance for Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We complete boiler and central heating upgrade installations every day and have some of the most competitive installation prices around. We are Gas safe no. (213925) OFTEC No. (14053) and member of the CIPHE. Public liabilities insured for £2M and have a £20000 workmanship warrantee insurance policy for all our work. Five year warrantees apply on all our Installation work (Labour and Materials), and where manufacturers warrantees apply including up to 12 years for new Worcester Bosch boiler Installations. Five Star rated Heating engineers with over 25 years’ experience and qualified in various different fields including: Gas, LPG and Oil. We are Gas Safe and OFTEC registered we are also a member of Ciphe (Chartered institute of plumbing and heating engineers). Being associated and accredited by manufactures including: Mitsubishi, Worcester Bosch, Vaillant, Baxi and Honeywell Heating Controls you can be assured of professional quality service with extended Warrantees. Established in 2001 serving Lancashire, Yorkshire and Greater Manchester, we provide only the highest standards of work and are Gas safe, OFTEC, CIPHE and Worcester Bosch accredited. We cover all boilers and heating for domestic, commercial and industrial heating and plumbing requirements, specialising in boiler repair and service for either Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We cover BB, BL, M, OL, SK, HX and PR postcodes.
Contact info
20 Greenbank Street, BB4 7PD, Rawtenstall, United Kingdom
- 01706 248132
- info@jbheating.co.uk
- www.jbheating.co.uk
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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The fitter Gary could not be faulted
The fitter Gary could not be faulted. He was polite, efficient and considerate.
Thankyou
24 June 2025
Unprompted review
Reply from JB Heating Services
Thank you for taking the time to leave us a review. We really appreciate your kind feedback. We're delighted to hear that Gary provided a polite, efficient, and considerate service. If there’s anything we could have done to make your experience a full 5 stars, we’d love to hear your thoughts. Your feedback helps us continue to improve. Thanks again for choosing JB Heating and we look forward to helping you again in the future.
Great service today from Gary who dealt…
Great service today from Gary who dealt with our leaky boiler. Fair price and very professional service, will not hesitate to use again.
18 June 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and for taking the time to leave us a review! We’re really pleased to hear that you were happy with the service Gary provided. We’ll be sure to pass your feedback on to him. It’s great to know the boiler issue was resolved to your satisfaction, and we truly appreciate your trust in us. Should you ever need us again, we’ll be more than happy to help.
Highly Recommended!
It can be quite difficult to find good trades people/companies and its very rare I write a review. If you are looking for a heating engineer I would highly recommend this company. When I rang for a quote, the office assistant was knowledgeable, told me roughly how long it would take and the cost per hour. (I sent photos as well.) The engineer (Gary) was booked and arrived on time. He was professional, explained what the job involved and located the radiator where I asked. He was really nice, positive, tidy and did an excellent job. Thank you.
11 June 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your lovely review, it genuinely means a lot to us. It’s always great to hear when our efforts make a difference, and we’re so pleased you were happy with the service. We really appreciate you taking the time to share your experience, especially as you mentioned you don’t often leave reviews. That makes it all the more meaningful. Thanks again, and don’t hesitate to get in touch if there’s anything we can help with in the future.
FRIENDLY ADMIN WITH GOOD COMMUNICATION…
FRIENDLY ADMIN WITH GOOD COMMUNICATION AND ORGANISATION. INITIAL ASSESSMENT COMPLETED QUICKLY BY VISITING ENGINERR. NEW BOILER FITTED NEXT WORKING DAY. VERY PROFESSIONAL AND FRIENDLY. FELT CONFIDENT IN THEIR WORK THROUGHOUT. THANK YOU.
9 June 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words! We’re really pleased to hear that you found our admin team friendly and well-organised, and that the process from assessment to installation was smooth and efficient. It’s great to know you felt confident in our work throughout and that means a lot to us. Thank you again for choosing JB Heating, and if there’s anything you need in future, we’re always here to help.
Went to call his office, haven't seen him since.
Called them out on Friday morning for non urgent repair/service of the AirCon of a building we were moving in to.
Arrived within the hour, and from there it all went wrong.
Engineer seemed to have no idea and after 20mins went back to his van to "call the office", haven't seen him since, but they have sent us an invoice for £108, along with some interest "notes".
I'll go through these "notes" and decide if the Charity should pay, or if they just want Money for Nothing
Job left feedback:
What Did You Do On This Visit?
Attended site - And very quickly you arrived too
Spoken to client - Confirmed everything we had already said in our original phone call.
Haven’t been on in 8 years - In our call we said the building had been empty for at least 7 years, and we didn't know if it had been serviced before.
Was no access around the back - Is that no access through the gate we unlocked, opened and took you through, or no access through the fire door you were let in by, or did you just make this up?
Units on the roof - On a flat roof that we have access to from an upper door, or by ladders, which we have, and this was also asked and responded to in our phone call
No fuzes said 5 fuzes missing - AirCon doesn't have 5 fuses, it's a commercial building and is on a HUGE breaker box on the lower floor, which you were shown, and it was turned on whilst you were there as the control panel in the office came on. Or are you talking about the electrician who was on site who was checking the 13A fuses in the alarm and Signal Amplifier unit in the back office, the 5 fused spurs that he was already working on, and had the fuses for, when you arrived, which has NOTHING to do with the AirCon, and this was mentioned when you asked.
We spent a few hours wondering where he had gone, perhaps he had left for parts, maybe for lunch, or an emergency had come up. It wasn't until the invoice arrived that the two people who had been there to deal with him realised what had happened and could leave (they were VERY specific in their call that they needed people there at all times, and we would be billed otherwise).
Maybe we should invoice for OUR time, seems fair.
6 June 2025
Unprompted review
Reply from JB Heating Services
We’re sorry to hear you feel this way, however we would like to clarify the situation.
Our engineer attended site promptly as requested and carried out an initial inspection based on the information provided at booking. As with many commercial systems that have not been in use for several years, further investigation and diagnostic work is often required before any repair or recommissioning can take place.
During the visit, our engineer needed to contact the office to review findings and next steps. This is part of our standard process to ensure accurate assessment, particularly where system condition, access, and electrical setup require further clarification.
Following the visit, an invoice was issued for the attendance and diagnostic time, which remains unpaid.
We have since attempted to request further details to better understand your concerns and resolve the matter, however we have not received any response.
We always aim to provide a professional and transparent service, and we would still welcome the opportunity to discuss this directly and reach a resolution.
Same day call out
Call out at 9am, arrived same day, was kept up to date by text.
Great repair from Jack, knowledgable and great customer service.
29 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words! We're really glad we could get out to you quickly and keep you updated along the way — we know how important that is. Jack is a valued member of our team, and it's great to hear that his knowledge and service made a difference. If you ever need us again, we're only a call away.
Fantastic service
Fantastic service - came the morning after calling, really friendly and helpful. Will definitely use them again and wouldn’t hesitate to recommend to friends and family.
29 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words! We're really glad we could get to you quickly and that you felt looked after — that's exactly the kind of service we aim to provide. From all of us at JB Heating, thank you for your trust — and we’ll be here whenever you need us.
Jack was very friendly and completed…
Jack was very friendly and completed the boiler check quickly, professionally, and smoothly.
27 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words! We're thrilled to hear that Jack provided a friendly and professional service during your boiler check. We take great pride in making sure everything runs smoothly for our customers, and your feedback means a lot to us. If you ever need anything in the future, don’t hesitate to get in touch!
Had New Boiler fixed 21/5/25
Had New Boiler fixed 21/5/25
Lad was very nice and pleasant he cleaned up after himself it was all day job .
Thank You Again
21 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and for taking the time to leave a review! We're really pleased to hear you were happy with the boiler installation on the 21st. It’s great to know our engineer made a good impression — being pleasant and tidy is something we really pride ourselves on, especially during a full-day job like yours. Your thanks means a lot to us, and we’re always here if you need anything in the future.
Fast efficient service
I noticed that an old unused gas fire had started to give off just the slightest whiff of gas, so decided to have it removed and capped off. I rang JB Heating who offered an appointment the same (Friday) afternoon warning it would probably be late on. Late afternoon I got an apologetic phone call explaining the engineer was on an emergency call which was taking longer than expected and wouldn't be able to make it. They offered a rebooking for the Saturday afternoon which I accepted. Got a text Saturday lunchtime to say the engineer was on his way and half an hour later he arrived. Did a quick clean job of removing the fire, capping the pipe, and pressure testing the internal gas piping. The quoted per-hour price was very reasonable and I paid the engineer by credit card (other payment options were available). All interactions with the company were efficient and professional, very impressed.
17 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your thoughtful review, we really appreciate it! We’re so pleased we could help with removing and capping off your old gas fire. Your understanding around the initial delay on Friday didn’t go unnoticed, and we're glad the Saturday appointment worked out smoothly in the end. We always aim to keep our communication clear, our pricing fair, and our service professional — so it’s lovely to hear that reflected in your experience. Thanks again for choosing JB Heating — if you ever need us in the future, we’ll be more than happy to help.
Impressed with same day service
Impressed with same day service. The service engineer Jack was very efficient knowledgeable and personable. He identified the issues with my air conditioning unit and was neat and tidy dismantling and reassembling the unit. Very pleased with their services
14 May 2025
Unprompted review
Reply from JB Heating Services
Thank you for your positive review! We're so pleased to hear that Jack was able to assist efficiently and professionally. It's great to know he made a strong impression with his knowledge, attention to detail, and tidy workmanship. We truly appreciate your feedback and are glad you're happy with the service. If you ever need anything in the future, we're always here to help!
Highly recommended
Can’t thank this company enough for their quick response, lovely engineer called Jack couldn’t be more helpful than he was explained exactly what he was doing.He was professional and polite and friendly credit to the company.I would highly recommend this company 🙂
13 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you were happy with our quick response and that Jack was able to provide such helpful, professional service. We'll be sure to pass on your lovely comments to him — it's great to know he made such a positive impression. We really appreciate your recommendation and support. If there's anything you ever need in the future, please don't hesitate to get in touch!
Boiler service
Generally use local trades person but this company was in my google search.
Prompt, good communication
Great service and pricing was fair.
Would highly recommend
9 May 2025
Unprompted review
Reply from JB Heating Services
Thank you for taking a chance on us, we're so pleased we made a positive impression! It's great to hear you found our service prompt, communication clear, and pricing fair. That’s exactly what we aim for, and we truly appreciate your recommendation. We're here whenever you need us again.
Jack was a great guy who got the job…
Jack was a great guy who got the job done fast and efficiently
8 May 2025
Unprompted review
Reply from JB Heating Services
Thank you for your feedback! We're glad to hear Jack was able to complete the job quickly and efficiently. We'll be sure to pass your kind words on to him — it's always great to know when our team makes a positive impression.
Really helpful with quick and thorough…
Really helpful with quick and thorough work.
6 May 2025
Unprompted review
Reply from JB Heating Services
Thank you for the great feedback! We’re glad to hear you found the service helpful and efficient. It’s always our aim to get the job done thoroughly and without delay — really appreciate you taking the time to share your experience!
Power flush job carried out by Matthew
Power flush job carried out by Matthew; Matthew explained the entire process from start to finish, he is fully qualified, happy with the job, I would definitely recommend. Tony
6 May 2025
Unprompted review
Reply from JB Heating Services
Thank you for your great review, Tony! We're really pleased to hear you were happy with the power flush and that Matthew took the time to walk you through the process. We'll be sure to pass on your kind words to him. We really appreciate the recommendation!
Matt put our toilet seat on really…
Matt put our toilet seat on really quickly. Highly recommend. He’s really good
2 May 2025
Unprompted review
Reply from JB Heating Services
Thanks so much for your kind words! We're glad to hear Matt was able to help quickly and efficiently. It’s great to know you were happy with the service, your recommendation means a lot to us!
Jack the engineer was punctual
Jack the engineer was punctual , tidy and answered any queries clearly.
2 May 2025
Unprompted review
Reply from JB Heating Services
Thank you for the great feedback! We're so pleased to hear that Jack was punctual, professional, and helpful throughout your appointment. It’s always our goal to make sure everything is clear and that the work is carried out with care. We’ll be sure to pass your kind words on to him!
Trustworthy and competent.
Perfect....matt turned up on time, the work was carried out quickly but with great attention to detail. The area was left clean and tidy after the job was completed.
I would highly recommend JB Heating services to anyone wanting a trustworthy and competent company to deal with.
2 May 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words! We're delighted to hear that Matt arrived on time and delivered the high standard of work we pride ourselves on. It's great to know the job was done efficiently and with care, and that everything was left clean and tidy. Your recommendation means a lot to us – we truly appreciate your support and look forward to helping you again in the future if needed!
JB heating services
JB heating services is a reliable and fast-acting company! I got my new boiler installed with them today. The engineer, Matthew, incredibly friendly and professional, did the work faster than expected and ones finished, he explained clearly how to use the new boiler and thermostat. I would highly recommend this company and Matthew as he’s an expert!
17 April 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your lovely review! We're thrilled to hear you're happy with your new boiler and the service you received. We'll be sure to pass your kind words on to Matthew—he’ll be delighted to know he made such a great impression. It’s always our goal to provide fast, reliable service with a personal touch. If you need anything in the future, we're just a call away!
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