I found the pastry bags easily on the website, they were in-stock, and I ordered them. They shipped quickly, albeit a little more expensively than I had expected, and arrived quickly. The pastry bags... See more
Company replied
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Review summary
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Reviews shaping this summary
Outstanding tried & true kitchen gear arrives fast! I love my new Kunz spoon and find myself reaching for it daily. It's fantastic for a variety of simple tasks especially if you love the right tool... See more
Company replied
After some shopping around, it was clear that JB Prince is the place to go for restaurant quality rubber cutting boards. Easy to order, shipped promptly and good followup communications.
Company replied
I’m very happy with the entire buying process. The spoons became very popular after a review in Wirecutter. Despite the challenge my set arrived within a week. I purchased two for myself with the othe... See more
Company replied
Company details
Written by the company
JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!
Contact info
36 East 31st Street - 6th Fl., 10016, New York, United States
- (800)473-0577
- customerservice@jbprince.com
- www.jbprince.com
4.6
Excellent
4k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Everything was great
17 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
I bought the angled tweezers as gifts
I bought the angled tweezers as gifts, the last one I had and still love was from 10 years ago, but the quality was much better, they were thicker and stronger. Very disappointed with today's "duplicate."
2 December 2025
Reply from JB Prince Company
Hi Chef!
Apologies for an issues you are experiencing. I've forwarded this to my customer service team who should be reaching out shortly if they have not already to assist!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Great selection on my pastry shop needs…
Great selection on my pastry shop needs and fast delivery times.
11 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Hard to find item
I was able to find the weighted grill press on JB Prince & Co although it was sold out on all other sites (including manufacturer) after it was featured in a NYT/Wirecutter article. Great store!
18 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience! Your one of the lucky ones! These have been flying off the shelf!
Quick shipping
Quick shipping, though it's pricey. I would appreciate a cheaper, if slower option.
18 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience! We are always working to try and improve our shipping costs from our carriers!
Perfect sale
Perfect sale: purchase and shipment both handled quickly and accurately. I would recommend JB Prince Company without hesitation.
18 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Helpful kitchen items
The items ordered were of great quality and were extremely helpful in the kitchen!
9 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
It's always a pleasure just to peruse…
It's always a pleasure just to peruse the catalog.
There's nowhere else that has such an array of useful kitchen equipment.
9 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
Speedy Delivery & Great Quality
JB Prince quickly delivered my spoons, and they are of excellent quality. I use them every day.
2 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
The BEST spoon
The BEST spoon. Please get the other sizes! Prompt service, arrived on time.
5 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
I ordered the tweezer tongs
I ordered the tweezer tongs, 10 inch tweezers and a messermieter 8 pouch camo bag. Thinking the tweezer tongs were as described heavy duty slash between tweezers and tongs I received some flimsy off brand surgical tweezers. The JB prince branded tweezers I received not intended to be tweezer tongs are actually stronger then the tweezer tongs... Like they never had the 10 inch tweezer tongs in the first place and filled the order with the closest thing. I have been eyeing the 10 inch tweezer tongs for a while but they were sold out and was excited that they were finally available. Plus the 10 in regular tweezers that I can use for twirling pasta. What I received was some tweezers I could of got in chinatown for 5 dollars or less
5 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback. I have forwarded this to my customer service team for assistance, and will be reaching out shortly if they have not already. Thank you!
The company performed very well
The company performed very well. The product however was substandard. Very thin, already dented, easily scratchable surface, does not clean well
27 January 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback. I have forwarded this to my customer service team for assistance, and will be reaching out shortly if they have not already. Thank you!
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
The quality of your inventory is…
The quality of your inventory is without parallel: everything you sell is the best of its type, without being unnecessarily "lofty."
2 February 2026
Reply from JB Prince Company
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
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