I had their website pop up with an error while checking out, I spoke to Dilara via Live chat, she sorted me out quick smart and was able to pay for the order a few minutes later.
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See what reviewers are saying
Excellent quality, great price, easy to install, and best of all, no speed wobbles or noise! Hubby is an electrician and has been installing these in homes recently and I'm so pleased we finally have... See more
The Double powerpoints with 2 usb ports arrived very quickly after the transaction took place. They were well suited for my older style home power set up, meaning they fitted in the original holes th... See more
We ordered these on-line. Took 6 weeks for delivery. One of two units had a manufacturing fault, had to be replaced. JD engaged a contract electrician to change replacement. But they could not be avai... See more
Company details
About JD Lighting
Information provided by various external sources
Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact info
Shop B-04/18 Commerce Drive, Browns Plains,, 4118, Brisbane
- 0738092011
- online@jdlighting.com.au
- www.jdlighting.com.au
4.3
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I appreciated the constant…
I appreciated the constant communication regarding the state of my order.
27 February 2024
If I could give 0 stars
If I could give 0 stars, I would.
Bought recommended by them DC fans x 3.
One completely dud (electrician realised once fitted). Contacted them. Filled in warranty form although brand new! Told contractor would be in contact. No more communication. Contacted four more times over WEEKS being stuck with a fan that is completely faulty and not working. STILL waiting for details from them regarding contact from the contractor to come access the faulty fan.
Haven’t even used the fan
Second fan is now also making a knocking noise.
Good customer service when they are selling.
Once sold the customer service is completely different, totally complacent and not helpful at all…
Would NOT RECOMMEND this company AT ALL due to extremely poor post sale service.
Will stick to “Lighting illusions” or online fanshop.com.aut
14 February 2024
Unprompted review
We ordered these on-line
We ordered these on-line. Took 6 weeks for delivery. One of two units had a manufacturing fault, had to be replaced. JD engaged a contract electrician to change replacement. But they could not be available for 14 days. Not satisfactory in the middle of a heat wave in Queensland. Used my loud voice, and JD found another person to install in one day. Happy result.
6 February 2024
Complete jokes to deal with
Complete jokes to deal with a month & a half & still don't have my order. I'll never deal with these guys, never again. Stay clear.
31 January 2024
Even though you could not supply the…
Even though you could not supply the fan immediately you kept me updated with delivery times
31 January 2024
I can't recommend JD Lighting
Unfortunately I would not purchase from JD Lighting again due to very unreliable service. I purchased a lamp that was listed as "available" but even after chasing them it took 8 weeks to arrive. Not acceptable.
7 February 2024
Ordered fans that were supposedly in…
Ordered fans that were supposedly in stock - arrived nearly 4 weeks later. No communication there would be delays. I had to follow up on delivery timelines twice.
30 January 2024
Short delivery time good price and…
Short delivery time good price and exactly what I asked for
29 January 2024
Friendly service
29 January 2024
Good website
Good website. Good communication and quick delivery.
Will use again and would recommend.
25 January 2024
Item description on site was different…
Item description on site was different to what I received. Won't reply to any of me emails.
I can return items but at my own cost then they also take another 20% from me???? Rediculous!
3 January 2024
Lovely lights
Lovely lights, just pity one piece of glass on one light is cracked....
Andrew
29 December 2023
Quick service especially around…
Quick service especially around Christmas time Thank you
3 January 2024
Overall good
Product great, prices very good, stock availability seems to be the only issue causing delays with delivery.
2 January 2024
Arrived in good condition works great…
Arrived in good condition works great happy thanks
27 December 2023
Beautiful team
Beautiful team, awesome products and best experience. Thank you so much.
30 July 2023
Unprompted review
Wasn’t expecting delay as purchased on…
Wasn’t expecting delay as purchased on 17 November and still haven’t received product
17 November 2023
Really impressed with the products
Really impressed with the products. The price are reasonable and customer service is GREAT!
15 September 2023
Unprompted review
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