I had their website pop up with an error while checking out, I spoke to Dilara via Live chat, she sorted me out quick smart and was able to pay for the order a few minutes later.
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See what reviewers are saying
Excellent quality, great price, easy to install, and best of all, no speed wobbles or noise! Hubby is an electrician and has been installing these in homes recently and I'm so pleased we finally have... See more
The Double powerpoints with 2 usb ports arrived very quickly after the transaction took place. They were well suited for my older style home power set up, meaning they fitted in the original holes th... See more
We ordered these on-line. Took 6 weeks for delivery. One of two units had a manufacturing fault, had to be replaced. JD engaged a contract electrician to change replacement. But they could not be avai... See more
Company details
About JD Lighting
Information provided by various external sources
Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact info
Shop B-04/18 Commerce Drive, Browns Plains,, 4118, Brisbane
- 0738092011
- online@jdlighting.com.au
- www.jdlighting.com.au
4.3
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always happy
29 August 2023
Great friendly service and prompt…
Great friendly service and prompt delivery. All products as described and fit for purpose. Looking forward to dealing with them again.
28 August 2023
Great business.
Clear stats on product, recent great purchase, Easy to order, kept up to date, delivery on time and in great shape, product great quality. We will reuse this company thx
27 August 2023
Items arrived on time.
24 August 2023
no follow up to complaint
Our electrician was unable to remove capping to install wiring as the screw heads are threaded, we have on two occasions raised this via phone, we've had 1 generic email with no follow up to assist. So far our pendant lights (which arrived 3 weeks ago) are expensive ornaments sitting on our coffee table. POOR.
25 July 2023
Reply from JD Lighting
Hi Lee!
Sorry to hear about the Polk Pendant lights that have had the screw heads threaded. I can confirm last Friday 18/08 we reached out to you to let you know that we had forwarded your supplied photo's to Telbix lighting and were just awaiting a reply from them to assist with a replacement set for you. We then heard back yesterday 24/08 from Telbix that they were sending you a replacement set. You were also called to be advised of this, as well as being sent a pre-paid label to have the pendant lights shipped back to us as well. You should see these pendants shortly! If there is anything else we can assist with, just let us know!
- JD✨
Dave was very professional
This company was very good and efficient. We were very happy with the product supplied
2 August 2023
Backorder due to regulation changes.
Ordered an item that became a backorder due to manufacturer halting production to updating unit for changed fire Regulations. JD Lighting held order until product was released and arranged shipping. Was kept informed of delivery.
1 August 2023
Competitive pricing
Competitive pricing - even with delivery cost still cheaper than local supplier.
Good updates to advise progress of our order.
26 July 2023
Lights were delivered as promised.
1 August 2023
Great Experience
Every time I deal with you guys every thing is right, exactly what I requested
26 July 2023
Good products and fast delivery
25 July 2023
Delayed delivery and poor communication
Order placed on 13th October, but goods delivered on 07th December, just shy of 2 months. Worst part about this was, whilst placing the order, the expected delivery time was quoted at 1 week, which was acceptable. Poor communications during this time too. Had to call 2 weeks later, only to find they do not have the lights in stock and are waiting for delivery for supplier.
This just gets worse too, once they took stock and dispatched, you would have though this would have been put on a fast delivery system.....No, this was dispatched using normal delivery service.
12 October 2022
Delayed shipping by three months
Delayed shipping by three months, did not answer any emails asking for update.
6 December 2022
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