I had their website pop up with an error while checking out, I spoke to Dilara via Live chat, she sorted me out quick smart and was able to pay for the order a few minutes later.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent quality, great price, easy to install, and best of all, no speed wobbles or noise! Hubby is an electrician and has been installing these in homes recently and I'm so pleased we finally have... See more
The Double powerpoints with 2 usb ports arrived very quickly after the transaction took place. They were well suited for my older style home power set up, meaning they fitted in the original holes th... See more
We ordered these on-line. Took 6 weeks for delivery. One of two units had a manufacturing fault, had to be replaced. JD engaged a contract electrician to change replacement. But they could not be avai... See more
Company details
About JD Lighting
Information provided by various external sources
Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact
Contact info
Shop B-04/18 Commerce Drive, Browns Plains,, 4118, Brisbane
- 0738092011
- online@jdlighting.com.au
- www.jdlighting.com.au
4.3
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful outdoor lights- worth the…telbix outdoor lantern
Beautiful outdoor lights- worth the wait!
6 June 2022
Recommend this business
Ordered a product online and the product arrived quickly and was well packaged.
6 June 2022
There was a loose wire that stopped…
There was a loose wire that stopped lamp from lighting.
The lamp was speedily replaced.
3 June 2022
Great product and great service…
Great product and great service A++++++++++++++++++++seller
3 June 2022
Would recommend them as every aspect of…
Would recommend them as every aspect of my purchase was very professional from ordering, payment to delivery and packaging was first class.
30 May 2022
We waited months for these too arrive…
We waited months for these too arrive they obviously did not have them in stock when selling them.
29 May 2022
Disappointed
Unfortunately the part ordered was unavailable at the time of ordering (not disclosed) then took several weeks to be dispatched and is now lost in the post.
Unfortunate.
28 May 2022
Reply from JD Lighting
Hi Kris,
This one does say not in stock in the checkout and does say it will take longer to get ready before ordering. I understand that you are frusturated with Australia Post, we have been followng this up on your behalf and trying to help where we can! So we are sad to see this review and hope the Post can sort this out for you asap!
Good product and affordable prices
23 May 2022
Down lights
My lights were delivered in tact and promptly. The website was also easy to purchase
23 May 2022
The speed of the delivery and quality…
The speed of the delivery and quality of products is amazing. We'll definitely buy again!
21 May 2022
I have been sent an email and asked to…
I have been sent an email and asked to write a review for my experience with JD Lighting. I have placed an order on the 15th of May. Website has advised that my order will leave warehouse in few days. 10 days ago I rang JD Lighting following up on the order. Staff member has advised that it should leave Brisbane warehouse Tuesday last week. Today is Tuesday 17th of May. Lights have not arrived yet. I find 2 things frustrating here. First, we all understand that there are delays in deliveries with the Covid and all the difficulties that have occurred. JD lighting has not contacted my once advising of the delay. If I know I will have to wait for a month (so far ) for the order I would not ordered it. Secondly, it was the attitude of the lady who I have spoken with me. Now I have been asked to review the business before I even receive my order. It says a lot about integrity of the business. I am business owner myself and it is critically important for me to make sure my customers, my employees, and my suppliers are heard, understood and supported. So, if anyone reds this review from JD lighting can you please advise me if i will ever receive the lights.
17 May 2022
Reply from JD Lighting
Hi Natalya, after reviewing the notes on your order, I can see that you made contact with our rep on the 6th of May. I can see that she did apologise profusely for the delay and gave an eta for the delivery. The item you ordered was not in stock and this was reflected both on the listing and in the checkout before ordering. I can see that a tracking number was emailed to you on the 13th of May. We do apologise for the delay and please don't hesitate to give us a call should you need to discuss futher.
Good service
17 May 2022
Bought a light from JD lighting
Bought a light from JD lighting the service was quite quick. I haven’t got it connected as yet because we are not up to that stage just yet, but I trust it will be okay
15 May 2022
Ceiling fans
Product is good but delivery time and updates of delivery time was not good. Almost 6 months to be delivered. I know COVID had a lot to do with this but I was not advised of this lengthy delay at time of purchase. I also had to keep calling for updates as delivery time kept getting pushed back.
15 May 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.