Jeff Gosling  Reviews 

270
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used Jeff Gosling as a private customer and through Motability . They have everything you might need and are very knowledgeable and helpful. Their scooter hoist has given me independence and i... See more

Rated 5 out of 5 stars

We knew we needed the car adapted but had been putting it off until it became urgent after my husband also became unable to drive. This was such an anxious time for us both and the care and courtesy s... See more

Company replied

Rated 5 out of 5 stars

The engineer who installed the pedal system instilled confidence in the product. He demonstrated the system si.ply and effectively. His presentation in all aspects was superb. He was a quietly confide... See more

Rated 5 out of 5 stars

Problem with hand controls (sticky grip on push/pull lever), was resolved quickly and professionally by Jeff Gosling’s staff. From the initial phone call to the actual repair undertaken by Jamie.... See more

Company replied

Company details

  1. Car accessories shop
  2. also in
  3. Mobility equipment supplier

Written by the company

Jeff Gosling Ltd are the leading supplier of driving adaptations to UK drivers with a disability. Our award winning adaptations include Hand Controls, Left Foot Accelerators and Steering Aids. All our driving adaptations are available fully funded on the Motability Scheme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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4.9

All reviews

(270)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All works well

13 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. Please let us know if we can be of any further assistance in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, couldnt have asked for anything better

12 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. Please let us know if we can be of any further assistance in the future.

Rated 5 out of 5 stars

Top class all round.

The service I received was excellent, as usual, from this well-organised company. The arrangements made were kept and I’ve had no problems with the hoist, the left foot accelerator or the boot lid strap. First class from start to finish. Thank you very much.
Peter Whittam

12 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We work hard to meet customers’ expectations and we’re happy to hear we achieved this for you. Thank you for your continued custom and we look forward to providing a great service to you again.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely fantastic service the staff were very polite and courteous and the quality of work and equipment I have had is outstanding

12 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. It’s always great to hear such positive feedback like this. We are extremely happy to hear you are satisfied with our products and services. Please do let us know if we can be of any further assistance.

Rated 5 out of 5 stars

Excellent Service and always completed…

Excellent Service and always completed on time and they leave the car in an excellent condition and very clean. Thank you

12 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We work hard to meet customers’ expectations and we’re happy to hear we achieved this for you. We look forward to providing a great service to you again.

Rated 4 out of 5 stars

The strap we bought is good but too…

The strap we bought is good but too long.

12 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review.

I'm sorry to read you think the boot strap is too long. Boot straps are held in place by a magnet when not in use which allows you to attach the strap too. The strap will then release itself on impact of closing the boot ready for you to use when the boot is next opened.

If you wish to have to your boot strap shortened, please get in touch with us at your earliest convenience on 0161 430 2151 and we can make arrangements for this.

Many thanks

Rated 5 out of 5 stars

Excellent installers excellent service

12 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We appreciate you taking the time out to share your experience with us. Please let us know if we can be of any further assistance in the future.

Rated 5 out of 5 stars

Such a friendly service and on time…

Such a friendly service and on time I've only used them twice now but nothing is too much trouble for them I would definitely recommend them to anyone

5 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We appreciate you taking the time out to share your experience with us and are happy to hear you are satisfied with our service.

Rated 3 out of 5 stars

Hand controls fitted at ford garage

Hand controls fitted at ford garage, was not consulted about rake of steering wheel.

4 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Dear Mr Roberts,

I can see you have used our hand control for a number of your previous vehicles and as a long standing customer of ours i am sorry we have missed the opportunity to speak to you about the rake of the steering column.

As a rule of thumb we would usually have the wheel set all the way up and all the way out to give the most amount of room for the hand control to operate in. If this position is not comfortable for you in your new car please get in contact with us on 0161 430 2151 at your earliest convenience so we can arrange for an engineer to adjust the position for you.

Kind Regards

Paul

Rated 5 out of 5 stars

Very helpful and friendly

4 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We appreciate you taking the time out to share your experience with us. Please let us know if we can be of any further assistance in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service , a brilliant job of fitting the left foot peddle.

4 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We work hard to meet customers’ expectations and we’re happy to hear we achieved this for you. Please let us know if we can be of any further assistance in the future.

Rated 2 out of 5 stars

Previously I had the twin flip pedal…

Previously I had the twin flip pedal which I was very happy with. The experience with this type of pedal so far has been mixed no withstanding the faults it has brought. I would prefer the flip pedal to the one I have

4 July 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Dear Mr Dellimore,

I can only apologise for your experience so far. Unfortunately when we design our products we are limited by the car manufacturers designs. In this instance BMW use an organ style accelerator pedal which is mounted to the floor whereas other manufacturers use an accelerator pedal that hangs from above.

When the accelerator pedal is on the floor and there is no pivot from above we have to design the left foot accelerator to be electric. This means you will have an accelerator pedal on the left that mirrors the accelerator pedal on the right with a switch which controls which pedal is active.

If you would like to call us next time you are ordering a vehicle we can confirm which type of left foot accelerator will be fitted to the vehicle.

I will be in touch via phone shortly to discuss the issues further.

Kind Regards

Paul

Rated 5 out of 5 stars

We have used Jeff Gosling to adapt by fitting a left foot accelerator to an automatic car and an electric car.

We have used Jeff Gosling to adapt three cars for us, to enable me to drive them. They have always given us excellent service.

27 June 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We’re extremely happy to hear you are satisfied with our products and services. Thank you for your continued custom and we look forward to providing a great service to you again.

Rated 5 out of 5 stars

have used Jeff Gosling previously and…

have used Jeff Gosling previously and as before are completely satisfied with the service .

20 June 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We are extremely happy to hear you are satisfied with our services. Please do let us know if we can be of any further assistance.

Rated 5 out of 5 stars

Excellent customer service and hand…

Excellent customer service and hand controls and boot strap are great

11 June 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We’re extremely happy to hear you are satisfied with our products and services. Please let us know if we can be of any further assistance in the future.

Rated 5 out of 5 stars

Great Service from Jeff Gosling !

Highly recommended
Courteous, committed , customer focused and considerate.

11 June 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We work hard to meet customers’ expectations and we’re happy to hear we achieved this for you. We look forward to providing a great service to you again.

Rated 5 out of 5 stars

A professional service from start to finish.

A professional service from start to finish. Communication was first class and the adaptation was completed on time to a very high standard.I have no problem recommending Jeff Gosling Hand Controls.

5 June 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We work hard to meet customers’ expectations and we’re happy to hear we achieved this for you. We look forward to providing a great service to you again.

Rated 5 out of 5 stars

Great service and the hand controls…

Great service and the hand controls were perfect and again made my life easy to cope as a paraplegic.
This is my 3rd conversation.
Thanks Maggie Coyle

5 June 2019
Unprompted review
Jeff Gosling  logo

Reply from Jeff Gosling

Thank you for your review. We’re extremely happy to hear you are satisfied with our products and services. Thank you for your continued custom and we look forward to providing a great service to you again.

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