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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the pricing, noting that the advertised low prices were often misleading and significantly increased during the booking process. People also found the website problematic, citing issues with hidden fees and the inconvenience of entering details only to find out about additional charges for luggage later. Reviewers frequently encountered problems with the payment process, as many reported being charged higher amounts than initially agreed upon, or having their credit cards charged even after attempting to cancel. The booking process was a major source of frustration, with customers experiencing changes in price, airline, and flight times after making reservations. Additionally, the cancellation policy was a significant concern, as many users stated they were unable to cancel without incurring penalties or losing their initial payment.

What people talk about most

Price

Customers consistently express disappointment with pricing. Many reviewers report that initially low... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Payment

Clients share negative opinions on payment, frequently reporting issues such as hidden charges, unexpected... See more

Booking process

Consumers find the booking process to be a source of significant dissatisfaction. Many reviewers report... See more

Cancellation

People report negative experiences with cancellation. Many reviewers express frustration with unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great site and great prices although very misleading when coming to the final payment with the extra charge for debit card transaction. Tbh criminal charges in proportion to the total amount to fee. A... See more

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more


Company details

  1. Flights search site
  2. Airline
  3. Holiday accommodation service
  4. Price comparison site
  5. Travel agent
  6. Travel deals

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.5

Poor

TrustScore 2.5 out of 5

4k reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Scam
Do not use. You find very cheap price here, then you buy it, after 48 hrs of waiting for e-ticket, they call you, and ask you for more money due to overbooked issue (nonsense). You don't pay, you don't get your money back. Simple is that. They are big scam. I don't understand one thing, how comes, people here gives positive feedback here? Is it setup by them? Be careful. Judge your self, why they way more cheap than other comparison site? How come? Then, you might realise their trick. They are all Indian scammers.. call them and talk, you will find...
Scammers

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Big scam do not use JETCOST VERY BAD…

Big scam do not use JETCOST VERY BAD PEOPLE ,putting up false information to trick you into a cheap ticket but at the end of the day,telling you that you of to pay more to get a ticket and they do not want to refund your money. Be careful.

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not use JetCost

Do not use JetCost. There are lots of fake agent post cheap ticket to trap customer. Then ask for more expensive ticket. At last the agents send out the ticket.

18 October 2024
Unprompted review
Rated 1 out of 5 stars

It’s a spam

It’s a spam. It will look like booking is confirmed but it’s not. Customer service is quite rude. They don’t book flights and send you fake confirmation.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

The old bait and switch trick

I came across jetcost here in the uk. Seems the website offers a domain in most countries and works in similar fashion to many flight comparison websites.

However the first results you get seem to be from unscrupulous companies who offer fares at a great price, then once payment is made provide no actual booking reference from the airline.

You chase and get told it will be looked at then get told there is a problem with a seat or a flight and you have to pay more. Antic Trip was the company I unfortunately dealt with. Wish I had searched for reviews 1st. Seems the cheapest all operate in the same fashion and then you get to those who are legitimate and can be found on all the other sites.

So might be a good site if you buy from a reputable travel company but do your research on all the cheap ones.

And as always make sure you get a booking reference that can be used in the airlines website and shows your booking there. If you don’t get this the travel company has your money and they haven’t paid the airline.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Antic trip Scam please avoid scam…

Antic trip Scam please avoid scam please avoid
Scam please avoid scam please avoid
Scam please avoid scam please avoid
Please avoid from ANTIC TRIP
This company is a total scam! Purchased flights through them, you get confirmation but then a week later get a phone call to say flights aren't available they try get more money from you for other flights and they are guaranteed either!
Ask for a refund and they hold your money for weeks!
DO NOT GET ANYTHING FROM THIS COMPANY! They just doing business with your money and holding it. Also they threaten you to remove your review or they wont give you your money back.
I have every phone call with the company on recording and police also have these as i am now dealing with the police and bank for this fraudulent
Date of experience: 12 October 2024

14 October 2024
Unprompted review
Rated 1 out of 5 stars

The worst ever

It would be the first and the last time dealing with Jetcost flight agent. Disappointed 100%, Rip off !!!

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Scammer alert

If there is 0 star I would have given that. Scammer alert. They display dead cheap prices, send booking confirmation but not the ticket. They make you to call them for tickets, put you on hold to increase your BP, come back with new quote which is extremely expensive compared to previously booked one. They used to ask if we are flexible with dates just to understand your level of urgency.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Please never book through Jestcost! Now some Scammers sit there

Please never book through Jestcost!

I recently "booked" a flight for my daughter using Jetcost and received a confirmation number and that was the only thing I received. After 24 hour upon my call I asked where is the proper ticker, and what he said is amazed me. He said that fare is not available and you need to pay £340 more to issue the ticket. I argued and that person was so rude and shouted why you book to see the cheap fare. It is really really bad. It happened 2nd time and 1st instance I thought it happened just but now 2nd time the same this means now on jetcost too many scammers allowed to list there flight ads on the jetcost to pull money from customers.

30 August 2024
Unprompted review

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