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Jewels House of Aria Reviews 

512
•
TrustScore 4.5 out of 5

4.7

Costume Jewellery Shop
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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently mention how wonderfully smooth and straightforward the purchasing process is, alongside remarkably fast delivery times. Customers also deeply appreciate the carefully prepared and lovely presentation boxes that always arrive safely at their respective destinations. Many people are genuinely delighted by the stunning jewellery pieces, pointing out that everything perfectly matches online descriptions and brings numerous compliments during celebrations. However, some people mentioned minor practical drawbacks, explaining that certain chains are difficult to fasten, back extensions need to be longer, and specific items feel a bit heavy.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the beautiful, stylish, and good quality jewellery... See more

Quality

Customers had positive experiences with quality, describing the items as well made and stunning. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items consistently arrive on... See more

Order

People report positive experiences with order, highlighting the easy purchasing process and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a statement necklace to wear with my dress for a wedding. I found House of Aria online and ordered the pearl and gem necklace. It was very reasonably priced so I was not sure what to expect b... See more

Rated 5 out of 5 stars

Beautiful, stylish, statement pieces at very reasonable prices. Finished off my daughter’s prom dress perfectly! Customer service great and will be purchasing again!

Rated 5 out of 5 stars

Easy to order, fast delivery, nicely presented and good quality. Haven't worn it yet as saving for my holiday next month

Rated 5 out of 5 stars

Beautiful and quality necklace. Arrived safely in a beautiful box. Product looks same as it was shown. Highly recommended. Will buy again.

Company details

  1. #23 of 49 best companies in Costume Jewellery Shop
  2. #98 of 210 best companies in Decoration and Interior Design Store
  3. #115 of 242 best companies in Homewares Shop
  4. #178 of 287 best companies in Jewellery shop

Written by the company

Jewels by House of Aria is a UK based online store, specialising in Statement Jewellery & Homeware

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

512 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(512)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beautiful

Beautifully packaged, arrived on schedule and the jewellery I ordered was quite lovely.

6 March 2026
Rated 5 out of 5 stars

Very pleased

Easy to order, fast delivery, nicely presented and good quality. Haven't worn it yet as saving for my holiday next month

12 January 2026
Rated 1 out of 5 stars

Damaged item, no return details

When I opened the box, there was a loose gem stone, it’s the centre stone. I bought superglue and tried to replace the stone but it didn’t work. It’s the very centre stone so your eye is drawn to it. I would like to return it but there is no label or QR code.

23 November 2025
Jewels House of Aria logo

Reply from Jewels House of Aria

Hi Joanna,
Thank you for taking the time to leave a review. We are really sorry to hear that your item was damaged in transit — that’s absolutely not the experience we want for our customers.

We include full returns and exchange information in our Returns Policy on our website, and if you had contacted us directly we would have happily resolved this for you right away.

Please email us at info@jewelsbyhouseofaria.com with an image so we can look into this and arrange the best solution for you. We’re here to help and would appreciate the opportunity to put this right.

Jewels by House of Aria

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