J Harries Electrical Reviews 

835
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that items arrive very rapidly, often within a couple of days, and are properly packed to ensure complete protection during transit. Buyers appreciate the competitive pricing and clear website details, noting how simple it is to find and order exact replacement parts online. Shoppers also value the prompt email updates and helpful customer communication that keep buyers fully informed throughout their entire purchasing journey. Some reviewers were not happy with occasional problems, mentioning that certain packages arrived damaged, contained incorrect replacement items, or experienced unexpected delivery delays.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting exceptionally fast arrival times... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive promptly, match... See more

Service

Reviewers highlight positive aspects of service, frequently praising excellent delivery times and competitive... See more

Price

Users describe positive interactions with price, frequently highlighting fair and competitive costs that... See more

Order

People report positive experiences with order, highlighting a smooth, easy transaction process and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 15 year old washing machine gave up the ghost after several repairs. I searched online and found J Harries web site which isn’t too far from me. I ordered a Hisense 7kg model. Ordered online and... See more

Rated 5 out of 5 stars

Our existing washing machine broke down over the Bank Holiday Weekend. On Bank Holiday Monday we ordered online when the store was closed, Tuesday we had a call to arrange delivery and by 10:30am Wed... See more

Rated 5 out of 5 stars

I ordered a 100m reel of 79 strand speaker cable, after checking the tech spec with a customer support person at J Harries to make sure it was as good value as I thought it was. I placed my order and... See more

Rated 5 out of 5 stars

needed candle lamps older type found them genuine article.orderd despatched got them well wrapped .Decent price not expensive like other charge


Company details

  1. #43 of 133 best companies in Appliance shop
  2. #11 of 31 best companies in Electrical equipment supplier
  3. #69 of 192 best companies in Electronics store
  4. #9 of 15 best companies in Light bulb supplier
  5. #13 of 53 best companies in Plumbers' merchant
  6. #25 of 98 best companies in Tool shop

About J Harries Electrical

Written by the company

Electrical Supplies, Home Electronics, Domestic Appliances, Lighting, Tools, Plumbing Supplies, Batteries, Home & Garden plus lots more from all the leading brands.

We've been trading for over 60 years and have over 20,000 products in stock - from our large range of steam irons, kettles and toasters to lots of hard to find and discontinued electrical items & parts.

Our shop is based in Cardigan, West Wales - we sell to both Private & Trade customers in store and online with fast delivery within the UK and FREE local delivery within Ceredigion, Pembrokeshire & Carmarthenshire.

We have knowledgeable and experienced staff on hand to answer any questions, or to sort out any queries you may have. Buy electrical goods and components with complete peace of mind.

www.jharries.co.uk

Contact info

4.8

Excellent

TrustScore 5 out of 5

835 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(835)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service very well pleased

For a small value order I was very pleasantly surprised at the speed and delivery of the order, the email confirmations of receipt of order and dispatch and delivery were most helpful, remarkable service.

4 March 2026
Rated 5 out of 5 stars

Great value speaker cable

I ordered a 100m reel of 79 strand speaker cable, after checking the tech spec with a customer support person at J Harries to make sure it was as good value as I thought it was. I placed my order and it was delivered within a few days. Excellent service and great value, as this cable is the same spec as much more expensive cable from high end brands.

27 February 2026
Rated 5 out of 5 stars

Goods arrived within a few days

Goods arrived within a few days. Unfortunately they were incorrect to requirements and therefore returned. The amount charged was credited in full with no argument. Just a shame they were not as advertised on line.

4 February 2026
Rated 5 out of 5 stars

Quick cheap fix

Needed a bathroom inline extractor fan timer board to replace one that was blown and tripping electrics. Harries supplied an exact replacement, quick delivery, easy to fit, quick cheap fix that avoided changing whole fan unit.

3 February 2026
Rated 1 out of 5 stars

Delivery was 2-3 days took 6

Delivery was 2-3 days took 6

2 February 2026
J Harries Electrical logo

Reply from J Harries Electrical

Hi, thank you for your review. We are sorry to hear that the delivery took longer than expected, however we believe this was in part down to the fact that you placed your order on a Saturday, our delivery estimates do state "2-3 working days", therefore your order would not have been processed until the Monday, as per our delivery terms. However, we would still have expected it to reach you by the Wednesday at the latest, but as you selected the Royal Mail delivery option, this is out of our control once the item has been shipped. Sorry that our service didn't meet your expectations on this occasion, and we hope you are at least happy with the product. Those replacement timer boards are excellent! Kind regards JHarries

Rated 5 out of 5 stars

Excellent service

My 15 year old washing machine gave up the ghost after several repairs. I searched online and found J Harries web site which isn’t too far from me. I ordered a Hisense 7kg model. Ordered online and a short while later I was phoned to ask when I needed delivery. It was delivered about 3 hours after ordering.
Easy ordering easy delivery, easy connecting it myself.
If you are local to the store make sure you order from them.

14 January 2026
Unprompted review

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