First class service by Keira who also kindly ensured that my husband’s birthday present arrived beautifully gift wrapped. A pleasure to deal with this company - everyone was so helpful and courteou... See more
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Review summary
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What people talk about most
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the best online purchase experience first time purchase in JJ Fox, sadly there were not much choice of cigar I can buy, but all documents prepared with extremely fast delivery. Awesome!
Company replied
I have smoked a fine cigar in wonderful surroundings overlooking St James Street in St James's on many occasion. Even though I have had to give up my club in St James's, I will still from time to time... See more
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Easy to select and order. Good communication throughout and delivered expertly wrapped and on time. We knewJames J. Fox by its reputation and could be absolutely certain that the cigars were genuine... See more
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Company details
- #9 of 15 best companies in Cigar shop
- #5 of 8 best companies in Pipe supplier
- #2 of 4 best companies in Tobacco Exporter
- #14 of 38 best companies in Tobacco shop
- #10 of 17 best companies in Tobacco supplier
About James J. Fox Cigars
Written by the company
James J. Fox boasts an extensive and curated collection of premium cigars, ensuring customers have access to some of the world's best tobacco products. Offering the largest selection of Cuban brands such as Cohiba, Bolivar, Montecristo and Partagas, as well as cigars from the Dominican Republic, Honduras and Nicaragua, our range will delight aficionados around the world.
With a history dating back over 235, James J. Fox has built a strong reputation for quality, reliability and authenticity in the tobacco industry. We are dedicated to providing excellent customer service, with responsive support to address inquiries and concerns promptly, offering a secure online shopping environment for hassle-free transactions.
www.jjfox.co.uk is a trusted online destination for those seeking premium tobacco products, humidors, cigar cases, lighters and cigar cutters. With a commitment to quality, a rich history, and a diverse selection, we cater to the discerning tastes of tobacco enthusiasts.
Visit our website contact usContact info
19 St. James's Street, SW1A 1ES, London, United Kingdom
- Freddie@jjfox.co.uk
- www.jjfox.co.uk
4.8
Excellent
589 reviews
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Reply from James J. Fox Cigars
Dear William Franklin,
Thank you for taking the time to review us here at James J. Fox.
We are delighted that we have exceeded your expectations and look forward to welcoming you back again very soon.
Kind regards,
Keira
Excellent service
17 March 2026
Reply from James J. Fox Cigars
Dear David,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your five star review, thank you.
Kind regards,
Keira
Always great advice and service.
17 March 2026
Reply from James J. Fox Cigars
Dear Donald W,
Thank you for taking the time to review us here at James J. Fox.
We truly appreciate your continued loyalty to James J. Fox and are delighted that you are happy with our service.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
We were looking for a special birthday…
We were looking for a special birthday gift, we chose James Fox Cigars as we understood that they were a select product.
They were well received by the birthday boy and very classy.
1 July 2025
Reply from James J. Fox Cigars
Dear Gary H,
Thank you for taking the time to review us here at James J. Fox.
We're delighted that we could provide the birthday boy with a well received gift.
Kind regards,
Keira
Package always arrives in time.
8 March 2026
Reply from James J. Fox Cigars
Dear Ade Ajasa,
Thank you for taking the time to review us here at James J. Fox.
We always look forward to your orders, and its a pleasure to be able to turn them around so quickly. Thank you for your continued loyalty to James J. Fox.
Kind regards,
Keira
Fantastic web team crew!
11 March 2026
Reply from James J. Fox Cigars
Dear NP,
Thank you for taking the time to review us here at James J. Fox.
We are delighted to read your great review, and are always pleased to receive your orders. We appreciate your business and loyalty to James J. Fox, and we'll pass your kind words on to the team.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Jean T,
Thank you for taking the time to review us here at James J. Fox.
We take great pride in our service levels, so we really appreciate your positive feedback, and look forward to welcoming you back again very soon.
Kind regards,
Keira
Nice to give the house blends a test…
Nice to give the house blends a test drive.
The selection sent to me helped me select what suited my pallet best for future orders.
9 March 2026
Reply from James J. Fox Cigars
Dear Will Edwards,
Thank you for taking the time to review us here at James J. Fox.
We are immensely proud of our Fox House Blend cigars, so we're delighted to read you were happy with the selection.
We do hope to welcome you back again very soon.
Kind regards,
Keira
I bought this as a present for a…
I bought this as a present for a friend, who was thrilled to open it and see what was inside. I don't smoke cigars so wasn't sure if it was good or not, but they said probably the best they've ever had and happy with the case, matches etc. So through them, I can give 5 stars for this
28 February 2026
Reply from James J. Fox Cigars
Dear Micah Wilson,
Thank you for taking the time to review us here at James J. Fox.
We are delighted to read how thrilled your friend was upon recieving their wonderful gift. We very much appreciate you reviewing us on their behalf, thank you.
Kind regards,
Keira
The product quality is excellent
The product quality is excellent, the delivery is fast, and I have repurchased multiple times. A trustworthy seller!
28 February 2026
Reply from James J. Fox Cigars
Dear Big Yao,
We really appreciate your five-star review, thank you.
We are delighted to read you are happy with our quality and speed of service. We are immensely proud of our business and grateful for your feedback.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear Mr Darzi,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your five-star review, thank you.
Kind regards,
Keira
Always first class service along with…
Always first class service along with immediate response to any queries
7 March 2026
Reply from James J. Fox Cigars
Dear Mr Coggin,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your five-star review, thank you.
Kind regards,
Keira
Personal service and attention to detail.
Personal service and attention to detail.As an online customer for many years they make me feel important.
22 February 2026
Reply from James J. Fox Cigars
Dear Mr Neuman,
Thank you for taking the time to review us here at James J. Fox.
I was very touched to read your review, and I'm so glad that we make you feel this way. We are grateful for your continued loyalty to James J. Fox and we look forward to many more years.
Kind regards,
Keira
The premier cigar retailer!
Everything about buying decent cigars is catered for with Fox! Love the service (and price!)
2 March 2026
Reply from James J. Fox Cigars
Dear Kevin Hart,
Thank you for taking the time to review us here at James J. Fox.
We are delighted to read your review, thank you for your glowing feedback. We look forward to welcoming you back again very soon.
Kind regards,
Keira
Very helpful!
27 February 2026
Reply from James J. Fox Cigars
Dear Hannah White-Steele,
Thank you for taking the time to review us here at James J. Fox.
We appreciate your positive review and look forward to welcoming you back again very soon.
Kind regards,
Keira
Really enjoyed the Olivia taster…
Really enjoyed the Olivia taster evening. The host was really informative. I hadn’t tried Chinese wine before but enjoyed the red which was one of three to accompany the cigar. Along with a rose sparkling and a white. Really pleasant evening and my guest really enjoyed it as well.
17 February 2026
Reply from James J. Fox Cigars
Dear Chris Cooke,
Thank you for taking the time to review us here at James J. Fox.
Thank you for your feedback of our Oliva event. It was our first time with Chinese wine too, and the night proved to be very well received.
Your comments have been passed to the marketing team, with thanks.
We look forward to seeing you again at our events in the future.
Kind regards,
Keira
Excellent service
Excellent service, great communication, will definitely use again. Cheers
18 February 2026
Reply from James J. Fox Cigars
Dear Jack,
Thank you for taking the time to review us here at James J. Fox.
What a great review, thank you so much for your positive praise. We look forward to welcoming you back again very soon.
Kind regards,
Keira
Great Service
The telephone service from James was fantastic and the gentili SV20 humidor I’ve received is a fantastic product.
10 February 2026
Reply from James J. Fox Cigars
Dear JZ,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your great feedback, which will be passed over to James.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Excellent Service
First online cigar purchase —
flawless process, zero complications,
and a surprisingly smooth customs clearance into China.
A good start deserves a good smoke.
7 February 2026
Reply from James J. Fox Cigars
Dear Kate Boh,
Thank you for taking the time to review us here at James J. Fox.
We do everything in our power to ensure transit through customs in China and Hong Kong is as smooth and stress-free as possible, so it's a comfort to receive positive feedback regarding this.
We truly hope that you enjoy your purchase and look forward to welcoming you back again very soon.
Kind regards,
Keira
Reply from James J. Fox Cigars
Dear David Birnage,
Thank you for taking the time to review us here at James J. Fox.
We are very proud of our packaging and delivery and we're delighted to receive great feedback.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
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