JOAH BROWN Reviews 4,237

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 873 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often describing the materials as soft, comfortable, and well-made, with some noting that items hold up well over time and even through significant body changes. Many appreciate the stylish designs and the overall fit of the clothing, finding them flattering and true to size. The delivery service is frequently highlighted for being quick and efficient, with an easy ordering process. However, some people were dissatisfied with the pricing, finding the items to be very expensive and feeling that the quality did not always match the high cost. A few customers also experienced issues with their orders, including receiving damaged items, incorrect sizing, or delayed shipping. There were also occasional comments about the fit of certain items not being as expected or the material being too thin.

What people talk about most

Product

Reviewers mention positive feedback about product quality and style. Many customers express satisfaction with... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the amazing quality, fit, and feel of... See more

Price

Consumers express significant dissatisfaction with the pricing, often citing that items are insanely... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and timely... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by... See more

Company replied

Rated 4 out of 5 stars

The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast. I like the material and styling of the top (although mayb... See more

Company replied

Rated 3 out of 5 stars

Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... See more

Company replied

Rated 5 out of 5 stars

okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Not impressed

not impressed with the quality of the clothes at all especially for the amount of money

5 February 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Iwona,

We're sorry to hear your order wasn't what you were expecting! We take quality concerns seriously and are available at all stages of your ordering process to answer any questions or point you towards styles in other materials that we're sure you'll love. Please don't hesitate to reach out!

Best,
The JB Team

Rated 5 out of 5 stars

Fabric and fits always great

Fabric and fits always great. We have purchased multiple times.

5 February 2026
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Reply from JOAH BROWN

Hi Daniel,

Thank you for sharing this kind feedback! We are thankful to have you as a loyal JOAH BROWN customer.

Best,
The JB Team

Rated 5 out of 5 stars

Product as described

Product as described. Fast shipping.

5 February 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Mary,

We are so glad to hear your order arrived quickly and that you are happy with your JOAH BROWN pieces!

Best,
The JB Team

Rated 5 out of 5 stars

Every piece is worth every penny

The quality of this brand has got to be hands-down my favorite out of all Designers. I almost have every piece of Joah Brown at this point, after discovering them last winter. All my friends and family know what to get me for my birthday or the holidays because as soon as something drops, I have to have it. It’s worth it. Trust me. The quality is amazing. Not to mention the design is always perfection, and exquisitely executed. I love Joah Brown the most because it meets my expectations with a minimalistic style with a sexy fit, and the earth tone colors used in every piece is my go-to. Every single detail on every piece of clothing or item that comes from Joah Brown is on point every time.

4 February 2026
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Reply from JOAH BROWN

Hi Lyndzee,

Thank you so much for taking the time to write such a kind review. We are so grateful to have you as a loyal JOAH BROWN customer and are so glad our pieces continue to provide the quality, fit, and style you love!

Best,
The JB Team

Rated 5 out of 5 stars

Well made

I absolutely love the material they make their clothes… so far I love the designes too

4 February 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Afifiana,

We love to hear your love for the quality and designs of your JOAH BROWN pieces! Can't wait to see which items you try next.

Best,
The JB Team

Rated 5 out of 5 stars

Love the way everything fits!

Love the way everything fits!

3 February 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Queen,

Thank you for your kind feedback! We are so happy to hear your love for the fit of your JOAH BROWN pieces.

Best,
The JB Team

Rated 5 out of 5 stars

Quality of clothing is amazing!

Quality of clothing is amazing!

3 February 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Val,

Thank you for sharing your love for the quality of your JOAH BROWN pieces! Can't wait to see what items you try next.

Best,
The JB Team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, products made in USA. I’ve ordered several items from them, no issues.

2 February 2026
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Reply from JOAH BROWN

Hi Michael! We are so glad to hear your orders have arrived quickly and that you have had such a great experience shopping with us. We are grateful to have you as a JOAH BROWN customer!

Best,
The JB Team

Rated 3 out of 5 stars

It run too small

It run too small

2 February 2026
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Reply from JOAH BROWN

Hi Melanie,

We're sorry to hear your size didn't work out! If you need help making a return please don't hesitate to reach out to our team at jbteam@joahbrown.com, or visit the International Orders page on our site.

Best,
The JB Team

Rated 5 out of 5 stars

Great service

Great service, good product.
Ordering again.
Rasa

2 February 2026
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Reply from JOAH BROWN

Hi Rasa,

Thank you for sharing your love for JOAH BROWN! We are so happy to hear you had such a great experience shopping with us. 🖤

Best,
The JB Team

Rated 2 out of 5 stars

I was disappointed with the quality of…

I was disappointed with the quality of the material at that price point. Also the stitching is unraveling upon arrival. I will have to have it fixed before it is even worn.

2 February 2026
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Reply from JOAH BROWN

Hi Lisa,

We're sorry to hear this, we always want customers to receive items in perfect condition! Please reach out to our team directly within 2 days of your delivery date if a garment doesn't arrive in perfect condition.

Best,
The JB Team

Rated 2 out of 5 stars

Not sure what happened

Not sure what happened, but I ordered a size small yet a medium is what generated at checkout and what was delivered

30 January 2026
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Reply from JOAH BROWN

Hi Victoria,

Thanks for choosing JOAH BROWN! We always recommend reviewing your order prior to check out and looking at your order confirmation, this way you can notify our team right away with any inconsistencies. If you need any help setting up an exchange please reach out to jbteam@joahbrown.com!

Best,
The JB Team

Rated 5 out of 5 stars

Quality never disappoints

Quality never disappoints! You get what you pay for! Definitely worth it every time!

30 January 2026
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Reply from JOAH BROWN

Hi Emma,

Thank you for your kind feedback and for sharing your love for the quality of your JOAH BROWN pieces!

Best,
The JB Team

Rated 1 out of 5 stars

Rare 1-star Rating

I’ll start by saying this is a rare 1-star review for me. I almost always only review a company if it’s 5 stars and I only have nice things to say. This one’s tough. I have been a fan of Joah Brown since I discovered it. Loved the style, colors and comfort… bought several items, told others about it and even gifted it for Xmas. Here’s the issue… bought the Sand Oversized Joggers last year and in just a few months (following all care instructions), both pockets started tearing at the seams. There was no logical reason for this other than quality. If I’d done this to the pockets myself, I wouldn’t have a problem. This shouldn’t be happening with >$200 sweatpants. I kindly reached out with proof of purchase, photos and a description of what was happening. I never even asked for a refund, but instead inquired about a repair or half refund. I was offered just 15% off to spend more money (still almost $200) on sweats that were falling apart at the seams. There was zero accountability and apparent low standards from the “production team”. I was told that “based on the timeline” they could not do anything else. This tells me that Joah Brown will gladly charge you high quality prices but they will not back it up. This is sadly not indicative of a company with integrity. I have sweatpants from SHEIN that last longer. Extremely disappointing customer service and brand quality. Not on par with other brands that charge these prices.

2 February 2026
Unprompted review
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Reply from JOAH BROWN

Hi Casey,

We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback. It means a lot that you’ve supported and recommended our brand in the past.

While our policies are guided by purchase timelines, your comments regarding quality and service have been shared with our team for review.

Best,
The JB Team

Rated 1 out of 5 stars

Bought the henley oversized cropped…

Bought the henley oversized cropped sweater… has only a few inches of length even in the M/L and I wear a USA 4 …. It does not look like the photos and was too expensive to return. It looks so bad 😂

5 January 2026
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Reply from JOAH BROWN

Hi Gwenhwyfar,

We're sorry to hear one of your items didn't work out! Our cropped styles are designed to have a shorter length, but we definitely want everyone to shop with confidence so our team is always happy to provide detailed fit and styling guidance before you order.

Best,
The JB Team

Rated 4 out of 5 stars

Love the fabric

Love the fabric

29 January 2026
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Reply from JOAH BROWN

Hi Renady,

Thank you for this positive feedback, we're so glad to hear you're loving our Sherpa fabric as much as we are!

Best,
The JB Team

Rated 1 out of 5 stars

Refunded my order without notice or a…

Refunded my order without notice or a reason to why

30 January 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Gabrielle,

We're sorry to hear this! It looks like our team reached out via email a few times, but it's possible our messages ended up in spam / promotional folder. Please reach out to us at jbteam@joahbrown.com for more information regarding your order.

Best,
The JB Team

Rated 5 out of 5 stars

Amazing fashion and Amazing Quality

I love that each item has great quality and looks exactly as pictured on website. What you see is what you get! Very happy!

6 February 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Natalie,

Thank you for sharing your kind feedback! We take pride in the quality and representation of our garments, and are so pleased that you are happy with your order.

Best,
The JB Team

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