I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast. I like the material and styling of the top (although mayb... See more
Company replied
Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... See more
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okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable... See more
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Company details
Written by the company
Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.
Contact info
United States
- JBTEAM@JOAHBROWN.COM
- www.joahbrown.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JOAH BROWN
Hi Shisha,
We're so thrilled to hear you're enjoying the JB collection. Thanks for choosing JOAH BROWN!
Best,
The JB Team
LOVE my slouchy pullover sweatshirt!!❤️🩷
LOVE my slouchy pullover sweatshirt!!❤️🩷
I am so happy about the fleece inside .. like how sweatshirts should and used the be for warmth.. instead of that horizontal cotton inside that most women’s sweatshirt are like these days..
Great fit!! Will be my go-to everyday!!🩷
9 February 2026
Reply from JOAH BROWN
Hi Jill,
Thank you for this review! So happy to hear you are loving your
Slouchy Pullover Sweatshirt.
Best,
The JB Team
Quality and stylish!
9 February 2026
Reply from JOAH BROWN
Hi Kimberly,
We are so glad to hear you had such a great experience shopping with us!
Best,
The JB Team
Reply from JOAH BROWN
Hi Jeannine,
Thank you for this wonderful review! Grateful to be apart of your wardrobe. 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi Kristi,
We are thrilled to hear your love for the quality of your JOAH BROWN items and that you had fast service!
Best,
The JB Team
Reply from JOAH BROWN
Hi Lisa,
Thank you so much for your kind feedback! We are so glad to hear you had such a great experience shopping with us.
Best,
The JB Team
Reply from JOAH BROWN
Hi Mark,
We are so happy to hear you and your wife's love for JOAH BROWN!
Best,
The JB Team
Reply from JOAH BROWN
Hi Aracely,
Thank you for sharing your kind feedback this makes us so happy to hear! We take pride in our custom-made fabrications, and we’re thrilled that you’re loving them too.
Best,
The JB Team
Great customer service
Great customer service. Easy returns. Love the quality of the clothes.
9 February 2026
Reply from JOAH BROWN
Hi Nichole,
We are so glad to hear you had such a great experience with our customer service team and your love of the quality of your JOAH BROWN pieces!
Best,
The JB Team
Constantly disappointed with this..
Constantly disappointed with this brand. The price point is INSANE for the quality. Also, I ordered and they shipped my order 10 days later. Again, if I’m paying over $200 for a pair of sweats I could get at Zara, why does it take 10 days to ship? Then I went to return the item and they only offer store credit. NEVER buying from them again. Literally buy from anyone else but this brand.
15 February 2026
Unprompted review
Reply from JOAH BROWN
Hi Kennedy,
We're sorry to hear this! After further review we can confirm our team was able to assist with a reshipment after your package was lost by the carrier. We apologize for any inconvenience this delay caused! We offer returns for a refund within 14 days of delivery, so if you're ever experiencing an issue creating a return request online we recommend reaching out to our team so that we assist.
Best,
The JB Team
Overall fit
Have been looking at Joah Brown for a long time I’ve always loved their colour palettes and vibes. Order the second skin leggings and the sculpt bra top. Colour was exactly what I wanted but for the price I would not say it’s worth it. The leggings slide down in the front region which is my number one pet peeve when it comes to leggings especially at this price it’s a disappointment. They also are not brushed or as soft on the inside. I live in Canada so to ship back for a return would not be worth the price. Bra top is okay definitely really tiny for an extra small and I’m a 32B 5”0 110lbs.
Was really looking forward to this order but unfortunately wouldn’t risk ordering from them again
27 January 2026
Reply from JOAH BROWN
Hi Stephanie,
We're sorry to hear the fit wasn't what you expected! Our team is always available to provide sizing and fabric information, or answer any return questions you may have prior to purchase. For more information on making a return please see our International Order page on our site.
Best,
The JB Team
Quality comfort and style of these…
Quality comfort and style of these pieces have exceeded my expectations
6 February 2026
Reply from JOAH BROWN
Hi Monika,
Thank you for sharing your love for JOAH BROWN! We are so glad to hear our pieces have exceeded your expectations.
Best,
The JB Team
I absolutely loveee this company
I absolutely loveee this company. From their clothes, to customer service to fast delivery..not to forget the excellent quality and unique styles. Fan for life.
6 February 2026
Reply from JOAH BROWN
Hi Olivia,
We are so thrilled to hear you have had such a great experience shopping with us! Thank you for choosing JOAH BROWN. 🖤
Best,
The JB Team
Your company is not professional
Your company is not professional. I will never purchase from your company again!
You lost more than just me, my friends are boycotting, as well!
6 February 2026
Reply from JOAH BROWN
Hi Judy,
We’re truly sorry to hear about your experience. Please know that we take all feedback seriously and are committed to ensuring every customer interaction is handled with care and professionalism.
Upon further review, it appears this inquiry was regarding a final sale item. As outlined in our policy, items marked as final sale are not eligible for return or exchange.
If you have any additional questions or would like further assistance, we encourage you to contact our Customer Service team directly at jbteam@joahbrown.com.
Best,
The JB Team
My first purchase was not the greatest
My first purchase was not the greatest. The quality of fabric does not match the price point. I'm willing to give the brand another chance, next time paying close attention to researching the fabric this brand uses before making a purchase. I will not be overcharged for fake, cheap fabrics, or be disillusioned by influencer vibes, marketing and aesthetics.
6 February 2026
Reply from JOAH BROWN
Hi Tiffany,
We're sorry to hear this! We use premium custom made fabrics for our garments, and definitely want everyone to find their perfect fit. Feel free to reach out to our team of stylists at jbteam@joahbrown.com prior to purchase for more information on any of our fabrics and styles.
Best,
The JB Team
Not this time
Not this time , but i don’t like the concept of no exchange and no refund for items !! I ordered a lot that are not my size , so don’t know what to do with those items
6 February 2026
Reply from JOAH BROWN
Hi Manal,
We want to assure you we do offer returns for a refund or store credit for our international customers! To start a return request please see our site at joahbrown.com/apps/returns. Feel free to reach out to our team directly for assistance.
Best,
The JB Team
I have purchased multiple Joah Brown pieces, all worth it.
I have purchased multiple Joah Brown pieces. I love the quality and the colors they chose for their clothing. I am a large breasted woman and although large breasted I am a Med or Sm in size. The wonderful thing about the material is that even though I get a large the material is such great quality it fits my smaller curves. It is a little pricey, but I gladly pay it now since my first purchase because the clothes are quality. The customer service has always been great as well. So message for the company keep up with great designs that show the beautiful curves of a woman.
4 February 2026
Reply from JOAH BROWN
Hi Suzanne,
We are so happy to hear your love for JOAH BROWN and that you have had such a great experience shopping with us! Thank you for being a loyal customer. 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi Joplin,
Thank you for sharing this kind feedback. We are so glad to hear you were happy with the item received and your love for the fabric!
Best,
The JB Team
Reply from JOAH BROWN
Hi Jeannine,
We are thrilled to hear your order arrived as promised and that you are loving your JOAH BROWN pieces!
Best,
The JB Team
Reply from JOAH BROWN
Hi Pretty,
We are so happy to hear your love for the Body Legging! Can't wait to see which color you try next in them. 🖤
Best,
The JB Team
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