Joi Gifts Reviews 142

Ordered a balloon. It didn’t arrive. I had to contact the company to be told it was delayed beyond a 5 hour time slot! No other explanation given. Too late to order from elsewhere. My first and last experience with this company.

Terrible experience: I made an order few days earlier to crucial occasion with clear instruction on delivery timing and asked them to call if there’s any issue. Midnight before the delivery date, I received a call about extra charges. I paid, but still they wouldn’t deliver at preferred time. I changed my order with available item to still get it on time, but they didn’t come. Extremely disappointed with Joi

Great service, great attention to detail. Love the gifts ideas. Highly recommended

Had a great experience with the site, loves the variety of options and their friendly customer assistance team

Thank u so much ☺️ cake looks Amazing same as pictures!
Good job 👍🏽

I wish i read the reviews before I placed my order. Very unprofessional and very very bad service!!! I ordered a bouquet that was looking big and with more roses in the original picture (picture 1) It was delivered in a bad condition, flowers were not fresh and less roses (picture 2). I raised a complaint and they replaced it with the same one but with one extra flower in the middle ( picture 3). Whoever was in the Whatsapp chat was trying to convince me that it was the same as the picture. And to add on they asked my friend to return the old bouquet which this guy in the chat denied and said that he didn’t ask her!!! ( picture 4). I called to speak to a manager or to someone who can really help and educate this unprofessional guy behind the chat , another guy or maybe same one asked me to tell him my complaint so he can transfer me to the right person again very unprofessionally and with an attitude he said of course they took the old bouquet since they replaced it and he cant transfer me cz they dont have this option!! Such a liar and a bad company that doesn’t do trainings for its uneducated employees!!! Don’t let them rob you!! There are plenty of good gift places out there!!

Excellent, have ordered various items - cheese board, cakes, flowers, fruit arrangements

Excellent service and quality of products also when a delivery was incorrect they sorted it ASAP free of charge

Highly recommend

The recipient is so happy with the gift.

Joigifts was very responsive and really ensured that we got the items the way we want it. Delivery was also quick. A big shoutout to Romeo as well, he was so helpful and made sure that we did not have any problems ordering.

my friend moved to dubai from the UK and i wanted to send him a present for his birthday (i'm based in london). This website was PERFECT, it was easy to order, pick a slot, wasn't too expensive, huge range of options an all easy to figure out. I sent him a little hamper and after confirming the order had to last minute change the delivery slot- the customer service were unbelievably responsive and sorted everything out within a few minutes (never experienced that sort of service in the UK lol). My friend sent me pictures when it arrived in dubai and it surpassed expectations- really luxurious thoughtful finishes, very happy with it and my friend in dubai was elated <3 thank you

Thank you Joi Gifts, you have been so helpful to me. For the record, my husband enjoyed the presents and was really surprised! The customer service and the assistance of the agents were highly recommended. Satisfied client here. Again, thank you!☺️

Excellent service. Punctual delivery! 👍🏻👍🏻👍🏻

Its a great axperience,and sure well avail again soon