Joi Gifts Reviews 142

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Company of thieves and con artists. They steal from their suppliers and don't pay back! One of the absolute worst companies to ever operate in the middle east, the people in charge of this joke of a c... See more

Rated 1 out of 5 stars

False claims on premium delivery. Multiple follow ups and a gift to be delivered at 9am got delivered at 7:30pm. Repeated whatsapp and emails got no to slow revert. This is the second time delivery is... See more

Rated 5 out of 5 stars

When you are living abroad yet want to make your love ones feel like your close to them and that their birthday’s are remembered. Thank you joi Gifts!! I had such wonderful experience👌 Their Produ... See more

Company replied

Rated 5 out of 5 stars

Amazing! Joi is such a great way to express your gratefulness to other person. Joi is giving excellent customer service support, wide variety of items to choose with and a one-stop gifting shop online... See more

Company details

  1. Party shop

Written by the company

Joi Gifts is the MENA region's first full-service mobile platform for physical gifts. Joi Gifts was born out of the belief that the world can be made a happier place, one gift at a time. Joi gifts was born out of the belief that we can make the world a happier place, one...


Contact info

3.4

Average

TrustScore 3.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My wife been using JOI to surprise me

My wife been using JOI to surprise me, as well as her colleagues for a years now. They never fail. Professional people out there.

Kudos to the delivery team & people behind the phones.

24 April 2022
Unprompted review
Joi Gifts logo

Reply from Joi Gifts

Your review made our day Nikko! We are happy to keep you and your loved ones connected through gifting. Thanks for your review.🙏

Rated 5 out of 5 stars

5 STARS!!!

5 STARS!!!
Because that's what you deserve you guys!!
Thank you it's been amazing dealing with you❤️

24 April 2022
Unprompted review
Joi Gifts logo

Reply from Joi Gifts

Thank you for your review and for your kind words Mona.🤍

Rated 5 out of 5 stars

Great customer service

Great customer service
I use you guys a lot of time never failed to amaze me every time!!
Keep up the good work!

24 April 2022
Unprompted review
Joi Gifts logo

Reply from Joi Gifts

Dear Jenelyn, we hope we always live up to your expectations! Thank you for your review:)

Rated 5 out of 5 stars

soO Great affordable products to choose…

soO Great affordable products to choose from
I can easily send gifts to my friends be it Auh or DXB and KSA
Thanks Joigifts😍

24 April 2022
Unprompted review
Joi Gifts logo

Reply from Joi Gifts

We aim to make the world a happier place, one gift at a time and your review means the world to us. Thank you for taking the time to review us Princess:)

Rated 5 out of 5 stars

Amazing service overall👌

Amazing service overall👌
Approachable staff🌹

24 April 2022
Unprompted review
Joi Gifts logo

Reply from Joi Gifts

Dear Aysha, we hope you always have amazing experiences with Joi Gifts. Thank you for your wonderful review.

Rated 5 out of 5 stars

amazing team

amazing team, amazing service , amazing gifts
thank you all

2 March 2022
Unprompted review
Joi Gifts logo

Reply from Joi Gifts

Thank you for your amazing review Tarek🙏

Rated 1 out of 5 stars

False claims on premium delivery

False claims on premium delivery. Multiple follow ups and a gift to be delivered at 9am got delivered at 7:30pm. Repeated whatsapp and emails got no to slow revert. This is the second time delivery is long delayed and quality of flowers didnt come close to the picture of that ordered. There are better services available. Very disappointed.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly user

Very friendly user
They will help you place the order and make it easy for you.
Amazing Customer Service!
Grateful to have found come across your platform. Thank you guys!

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very accomodating
I can let my family feel loved from afar through Joigifts excellent service.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

My gifts we're delivered on time

My gifts we're delivered on time
And the best thing is they call to ask if they can call the receiver for the address before and helped me kept the surprise.
Amazing Customer Service Keep it up Joigifts!

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Amazing one-stop online shop.

Amazing! Joi is such a great way to express your gratefulness to other person. Joi is giving excellent customer service support, wide variety of items to choose with and a one-stop gifting shop online. User-friendly and easy to check out. Highly recommendable! You should try it yourself.

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Beware of Fraudsters!

They are Fraudsters. They took my money and could not deliver a gift. They have refused to refund the money. Use them at your own risk

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service

It is a nightmare just waiting for the delivery. 2-6 is the slot and they wake us up at 11 PM to deliver. Horrible service, rude drivers. Overall a pathetic experience. Sad the rating starts with 1 star. If at all there was negative rating. Joi gifts, you are off my list and off my recommendation list as well. I don't want anyone else to go through the same ordeal that I had to go through.

14 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look