Voy UK Reviews 

28,549
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 16,405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally smooth delivery service and the very straightforward ordering process that makes beginning treatment extremely simple, efficient, and easily accessible for everyone. People also appreciate the highly helpful support team, practical guidance, and informative online consultations that provide complete reassurance throughout their entire wellness journey. Some reviewers were not happy with persistent communication issues and slow responses when trying to make important account changes or modifications. Consumers mentioned experiencing frustrating delivery delays, repetitive automated replies, and notable difficulties when attempting to update their schedules or resolve specific service requests.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping times,... See more

Service

Customers consistently note positive experiences with service, highlighting reliable deliveries, excellent... See more

User experience

People report positive experiences with user experience, frequently highlighting the intuitive app,... See more

Product

Consumers find product to be positive, highlighting effective treatments and helpful support such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial confusion regarding a medical issue I am happy to say I received my first package 2 days later. I feel as if it has definitely kicked in because I’m feeling fuller for longer and not... See more

Rated 5 out of 5 stars

Very straightforward site, questionnaire form is easy to answer. Delivery was very smoothly done, & quickly. App is easy to navigate & the chat button is brilliant at answering questions very quickly.... See more

Rated 5 out of 5 stars

It’s early days for my treatment but I can say that Voy has been most efficient in handling the ordering process plus have been very helpful when I had questions which needed responses for my reassura... See more

Rated 5 out of 5 stars

Hello I am reviewing VOY..weight loss service. I can highly recommend them...Great service..clinicians ready to answer any questions. I feel supported fully on my weight loss journey and have no hesit... See more


Company details

  1. Online Pharmacy
  2. also in
  3. Weight-Loss Service

About Voy UK

Written by the company

Voy

Voy - science-led healthcare. Led by the country's leading medical experts.

Our no-nonsense, science-backed approach to healthcare resets both mind and body to help you reach and maintain a healthy, happy lifestyle. Voy UK

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29k reviews

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Asks customers to review

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4.7

All reviews

(28,549)

15,208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nearly 3 stone off feeling very happy

Nearly 3 stone off feeling more confident able to see the difference and feel it. Fantastic delivery of the pens, I have emails as soon as it’s with Royal Mail and then they advise me of where and when delivery will occur.

29 October 2026
Rated 1 out of 5 stars

The wegovy pill didn’t work for me and…

The wegovy pill didn’t work for me and gave me terrible side effects. My issue is not with the medication as I undertake it’s not for everyone - however the customer service is one of the worst I’ve experienced . I contacted Voy weeks in advance of my next subscription date to tell them of my side effects and to cancel my subscription. They purposely didn’t cancel my subscription, despite me chatting to multiple agents and their goal was only to drag out the process so they could take more money. One of the most unprofessional companies I’ve dealt with, no patient care and only concerned about taking money.

31 October 2026
Unprompted review
Rated 5 out of 5 stars

I was very reluctant and sceptical to…

I was very reluctant and sceptical to begin with as I have had 18 months of being fobbed off and refused testosterone on the NHS, I've had 7 blood tests ranging from full blood counts to coeliac and still have another 6 months to wait for the menopause clinic appointment. Voy was quick to send out the test kit, my results were back in days and I got a 45 min consultation with a specialist to chat through the prescription and she actually listened to me and explained every step of the test, I felt heard and understood for the first time in 2 years

30 October 2026
Rated 4 out of 5 stars

I liked the speed and efficiency of…

I liked the speed and efficiency of service. As with most purchasing platforms, payment is required before all the criteria for placing the order are met. This appears underhanded, o as a customer might not consent to submitting photographs.

27 October 2026

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