After an initial confusion regarding a medical issue I am happy to say I received my first package 2 days later. I feel as if it has definitely kicked in because I’m feeling fuller for longer and not... See more
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About Voy UK
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Voy - science-led healthcare. Led by the country's leading medical experts.
Contact info
London, United Kingdom
- 02039129885
- help@joinvoy.com
- www.joinvoy.com
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Nearly 3 stone off feeling very happy
Nearly 3 stone off feeling more confident able to see the difference and feel it. Fantastic delivery of the pens, I have emails as soon as it’s with Royal Mail and then they advise me of where and when delivery will occur.
Only problem is I asked for it to be…delivert
Only problem is I asked for it to be delivered to post office and they didn’t do it and I was lucky to be home
Voy has always been supportive in my…
Voy has always been supportive in my journey. They are also responsive when things go wrong.
He explained everything in easy to…
He explained everything in easy to follow terminology. He didn't push or rush me to buy the package and explained what I would and would not need.
The wegovy pill didn’t work for me and…
The wegovy pill didn’t work for me and gave me terrible side effects. My issue is not with the medication as I undertake it’s not for everyone - however the customer service is one of the worst I’ve experienced . I contacted Voy weeks in advance of my next subscription date to tell them of my side effects and to cancel my subscription. They purposely didn’t cancel my subscription, despite me chatting to multiple agents and their goal was only to drag out the process so they could take more money. One of the most unprofessional companies I’ve dealt with, no patient care and only concerned about taking money.
Excellent service everything included…
Excellent service everything included in the pack also good follow up
I have wanted to stop subscription for…
I have wanted to stop subscription for 3 months. No clinical review. Just ignored my request and keep sending product when I have repeatedly asked it to stop.
Easy to navigate website
Easy to navigate website. Very imformative. Delivery on time. Very satisfied.
Good delivery and product
Good delivery and product. Marked down as unable to cancel due to health condition and being in hospital.
I was very reluctant and sceptical to…
I was very reluctant and sceptical to begin with as I have had 18 months of being fobbed off and refused testosterone on the NHS, I've had 7 blood tests ranging from full blood counts to coeliac and still have another 6 months to wait for the menopause clinic appointment. Voy was quick to send out the test kit, my results were back in days and I got a 45 min consultation with a specialist to chat through the prescription and she actually listened to me and explained every step of the test, I felt heard and understood for the first time in 2 years
I liked the speed and efficiency of…
I liked the speed and efficiency of service. As with most purchasing platforms, payment is required before all the criteria for placing the order are met. This appears underhanded, o as a customer might not consent to submitting photographs.
Friendly and helpful chat conversation
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