Just had a 1 on 1 demonstration with Terry at the Jorvik Southampton showroom. Fully understood my needs and requirements and quickly settled on the most suitable trike for my purposes. Then followed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The UKs leading Adult Tricycle Brand. Jorvik Tricycles is born out of love. When James Walker’s father, Stuart, was diagnosed with Parkinson’s disease, a tricycle was the best option for him to continue cycling. However, the market was limited, and the choices that did exist were outdated and expensive. The first ever Jorvik Tricycles trike was built to help James’ dad continue doing what he loves and so that mission continues – now focusing on supporting other people and their families who are looking for a reliable, aesthetically pleasing and affordable tricycle to help them keep their independence.
North unit Millfield Industrial Estate, YO19 6NA, York, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terry was professional and friendly. His confident approach help us to relax and enjoy the experience. Having tested the bike thoroughly guided expertly by Terry we will be placing an order for the Drakkar.

Reply from Jorvik Tricycles of York Ltd
I was after a relatively obscure product. The Jorvik sales and technical staff went to a lot of trouble and additional cost to get me the product. I am very grateful

Reply from Jorvik Tricycles of York Ltd
James was really helpful and helped me to pick the right trike .he even checked and found out I could claim the vat exemption which saved me a chunk of cash. Would recommend yorvick trikes to everyone top company definitely 5 stars

Reply from Jorvik Tricycles of York Ltd
My wife and I visited the Southampton branch and met the lovely Terry. We both have mobility issues and haven't ridden a bike for a few years. Terry was extremely helpful, knowledgeable and kind giving us the confidence to try out a trike. We came away purchasing 2 Vandra X trikes and can't wait for delivery and to gain back the thrill and enjoyment that cycling brings. Highly recommend this company.

Reply from Jorvik Tricycles of York Ltd
I recently visited Southampton Jorvik centre, with my wife, to test drive and possibly purchase a tricycle. I met Terry Woolf who talked through my experience and requirements. I explained to Terry that I was 85 and had an electric bike for the last 5 years which I actually loved. Within the last year I had kidney cancer and surgery to remove a kidney. Fortunately i am now cancer free but have a fractured spine which makes walking difficult and I am concerned about my balance. I decided that perhaps an electric tricycle was the solution. I told Terry that I mainly used cycle tracks with some off-road near where I live. He showed me the range of Jorvik tricycles and under his supervision and guidance I tried several on the excellent track at Southampton. I soon got used to riding a tricycle and felt very stable going around the test track. With Terry's expert knowledge and experience to advise me, I chose a Vandra X as the most suitable model for my requirements. I really appreciate Terry's help and guidance in riding andd chosing a tricycle which I have now ordered and look forward to delivery at the end of the month.

Reply from Jorvik Tricycles of York Ltd
Very helpful can not be faulted delivery was great.many thanks .yours john.

Reply from Jorvik Tricycles of York Ltd
The product is generally in good condition, but during demonstration days, I think you should definitely specify the range the product can achieve separately for the lowest and highest speeds.
(For example: 60 miles in Eco mode, 20 miles in Boot mode.) This is because using this product in Boot mode is very comfortable and enjoyable; for me, Eco mode is too slow, as the product does have a certain weight.)
In addition, a lightweight accessory that covers the top should be developed to ensure the product can be used more comfortably in wet weather without compromising its structure.
I saw the product in question on your website, but I was referring to the canopy that protects the rider from the rain whilst cycling. (Rain Canopy)

Reply from Jorvik Tricycles of York Ltd
Terry Woolf was very helpful and guided me as to which trike best suited my needs. He was patient and guided me round the track until I got the hang of steering with helpful tips for the future. It was excellent service and I look forward to receiving this new made of transport very soon. Cynthia Smith

Reply from Jorvik Tricycles of York Ltd
Good experience. Trike is great. I use it for birdwatching around my local reservoir and it carries me telescope and equipment (and me!) very well.

Reply from Jorvik Tricycles of York Ltd
The trike is great and the service we had was also excellent; the only reason I didn't give 5 stars was that the track which allowed me to try out the trike is perfectly flat and smooth. It would be helpful to have a more realistic trial track which includes potholes and cambers! In terms of providing an honest experience and allowing someone to know what to expect when they go out on the road, this would be so useful. However, that said, the trike is solid, well-built and I can see many happy rides ahead of me :)

Reply from Jorvik Tricycles of York Ltd
Terry was brilliant, he was very welcoming and easy to talk to and got right away what I needed from a tricycle for it to be compatible to both my physical issues and style of riding, Terry gave a detailed and patient explanation of how everything worked on the tricycle and stayed close at all times as I rode around the test track , I felt completely confident, relaxed and capable to ride the tricycle even though its been years because of my health that I've been able to ride and that's all thanks to Terry's support. He was even able to make friends with our nervous dog Rosie so seriously what more could you want.
The facilities were of a good standard too , plenty of parking, toilets (incl. disabled) tea/coffee, good sized track and all very clean.
All in all a great experience and I can't wait for my tricycle to arrive so I can get more freedom back. Well done Jorvik.

Reply from Jorvik Tricycles of York Ltd
My experience of visiting Jorvik Chester was very positive. Jorge and James could not have been more helpful, I have an injury which impacts my left arm, hand and balance I am no longer able to steer a bicycle safely. I tried the RIDA Go which took a while to steer but Jorge was really patient and helped me to gain confidence on the practice track. The advice and service was excellent, a slight issue with delivery, but this was handled well and resolved in a timely way. James made adjustments I needed with no extra cost and I am keen to get cycling once again.

Reply from Jorvik Tricycles of York Ltd
Very pleased with the new tricycle and the staff at Chester were very helpful
Thank you

Reply from Jorvik Tricycles of York Ltd
Excellent service very friendly and knowledgeable staff

Reply from Jorvik Tricycles of York Ltd
I spoke to angela who was cheerful ,helpful and true to her word the delivery was speedy ,the driver took very good care unloading ,assembley what there was ,was speedy and straight forward

Reply from Jorvik Tricycles of York Ltd
It’s brilliant still learning how to use it properly and the girl I spoke to was just fantastic help in everything I asked Louise I think

Reply from Jorvik Tricycles of York Ltd
From the moment we arrived Terry made us most welcome, he picked out the perfect trike for our daughter and explained everything to her and walked her around the indoor circuit several times while she got used to the trike. Excellent Service, thank you.

Reply from Jorvik Tricycles of York Ltd
the staff at york were absolutely brilliant ,very patient and kind it was a joy to shop for something and not feel any pressure at all they were so lovely and i absolutely love my tryke

Reply from Jorvik Tricycles of York Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.