My trike was stolen and I was devastated but Jorvik did much to boost my confidence in claiming on the insurance and in choosing a replacement model. I've lost count of the number of times I've contac... See more
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Review summary
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Reviews shaping this summary
Excellent positive visit to Chester showroom to try out the trikes. Jorge took me through all the basics very patiently as I felt a bit unsteady at first. I have a long standing chronic back pain cond... See more
Company replied
I’m incredibly grateful to Terry at Jorvik Southampton showroom for taking the time to understand my needs and recommend the perfect trike for me. He went above and beyond to help, and his expertise p... See more
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Terry really made the experience visiting the Southampton showroom very easy and informative. He greeted us both and offered us drinks before sitting us down to assess our needs. He demonstrated... See more
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Company details
- #36 of 73 best companies in Mobility equipment supplier
- #47 of 95 best companies in Bicycle Shop
- #24 of 49 best companies in Medical Equipment Supplier
Written by the company
The UKs leading Adult Tricycle Brand. Jorvik Tricycles is born out of love. When James Walker’s father, Stuart, was diagnosed with Parkinson’s disease, a tricycle was the best option for him to continue cycling. However, the market was limited, and the choices that did exist were outdated and expensive. The first ever Jorvik Tricycles trike was built to help James’ dad continue doing what he loves and so that mission continues – now focusing on supporting other people and their families who are looking for a reliable, aesthetically pleasing and affordable tricycle to help them keep their independence.
Contact info
North unit Millfield Industrial Estate, YO19 6NA, York, United Kingdom
- 01904405338
- info@jorviktricycles.com
- www.jorviktricycles.com
4.7
Excellent
1k reviews
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Replied to 100% of negative reviews
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delighted with my Trike
I had wanted one of these trikes for a couple of years, have seen people out and about on them in the area where I live and when I spoke to them they all seemed happy with the trike, zero negative reviews (I spoke in person to 4 owners). I even got to try one and loved it from the first push of the peddle. Glad I got one, great service, lovely people and people are important because I know I have support if for some reason something goes wrong. Quick delivery, and clear communication, Trike arrived with minimum fuse and the last 5% put together was simple. Arrived charged so I was off on an adventure straight away. Delighted.
12 May 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much for taking the time to leave such a thoughtful review. It really means a lot to us.
We’re delighted to hear how long you’d wanted one of the trikes and that your first ride confirmed it was the right choice for you! It’s especially lovely to hear that other owners in your area helped give you confidence before buying.
We always aim to provide friendly support, clear communication, and an easy setup process, so it’s wonderful to know that everything from delivery to your first adventure went smoothly.
Wishing you many happy miles and adventures on your trike !
Terry answers the phone at once and…
Terry answers the phone at once and gives excellent guidance on technical issues or on any other other subject related to Norvik Tricycles
22 May 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thankyou so much Charles. I have passed this back to Terry
Reply from Jorvik Tricycles of York Ltd
Thankyou Stan I have passed your lovely feedback to Poppy
Easy purchase and delivery
Easy purchase and delivery. Setting it up was OK.
Customer Service is good.
My JMT13-2 is AWESOME.
Plenty of pedal assist so I'm thinking of adding the trailer for my off road expeditions with ham radio.
3 April 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you for the fantastic review! We’re so pleased to hear the purchase and delivery process was easy and that our Customer Service team looked after you. It’s great to know you’re enjoying your JMT13-2 and making the most of the pedal assist. The trailer sounds like a perfect addition for your off-road ham radio expeditions — what an adventure! Wishing you many more enjoyable rides ahead. 🚴♂️📻
Drakkar II
Ordering my Drakkar II online was a doddle, the delivery date was a little vague to begin with but after getting in touch with the lovely peeps at Jorvik, Einar (Norse for lone warrior) was delivered a month later. He arrived very well packed.
I'd never ridden a trike before, and over 30 years ago since I rode (and fell off) a bike. I was hopelessly naïve in assuming the trike would be a passive ride. It's not. The first day was a mix of exhilaration and fear. I don't think there's one flat road in our village, so I had to learn on a slope, this was a challenge. I would recommend watching videos on youtube that discuss leaning, your upper body plays a big part in staying seated if you take the trike on anything but a flat surface, more so off road.
Before I took him out on the trail, I fitted an oversized seat - trust me it's worth it, your bottom will thank you. Day two, I completed nearly 13 miles on forest trails, some of which were quite hairy but lots of fun.
Yesterday I had absolutely no idea about the power assist and gears, one day later I feel competent enough. There's still a lot to learn off road though, let the adventures begin! :)
22 May 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much for such a fantastic and detailed review! We absolutely loved reading about your first adventures with Einar — what a brilliant name for a Drakkar II. 😊
Starting out on hills and forest trails is no small feat, especially after such a long break from cycling, so it’s wonderful to hear how quickly your confidence has grown. You’re completely right about leaning and body positioning too — it really does make a huge difference, particularly off-road.
We’re also very pleased the oversized seat upgrade has already proved its worth! Comfort makes all the difference when the adventures start getting longer.
It sounds like you and Einar are already making some incredible memories together, and we can’t wait to hear where your future trails take you. Enjoy every ride, stay safe, and welcome to the Jorvik family!
Your salesperson
Your salesperson (sorry, can't remember his name) was very helpful and supportive. Love the trike, although it did take me a few days getting used to it. Having ridden a bike for over seventy years didn't help as I had to " unlearn the old riding technique. Overall very happy with my purchase.
7 May 2026
Reply from Jorvik Tricycles of York Ltd
That’s wonderful to hear — and you’re absolutely right about the “unlearning” part. Many lifelong cyclists say the hardest adjustment to a trike isn’t learning something new, it’s letting go of instincts built up over decades on two wheels. Once it clicks though, the comfort and confidence really come into their own.
I’m glad the team looked after you well, and even happier that you’re enjoying the trike now. After seventy years of cycling experience, that’s high praise indeed.
Wishing you many more enjoyable miles on it!
Iv been pondering for sometime as to…
Iv been pondering for sometime as to weather I would be able to manage a trike as my mobility is very poor and my legs are weak but a few weeks into it now and I needn’t have worried there is very little effort needed and away you go , I would go as far as to say I think it will actually help to strengthen my legs in time , so I would definitely recommend these trikes it’s given me back my freedom to go cycling with my friends that I was missing .
7 May 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your wonderful feedback. We’re delighted to hear that the trike has helped restore your confidence and freedom to get back out cycling with your friends again — that’s exactly why we do what we do.
It’s especially encouraging to hear that you’ve found it easy to use despite your mobility concerns, and we hope it continues to help strengthen your legs and bring you many enjoyable rides ahead.
Wishing you lots of happy cycling, and thank you again for recommending us!
We went to Southampton for a test ride…great service at Jorvic Tricks
We went to Southampton for a test ride all the staff are very welcoming I had a test ride James made sure I was ok riding the tricycle we were there for a few hours with cups of tea, I brought a trick James asked when I wanted it delivered and it come on time great service great people. Thank you to all at Jorvic
13 May 2026
Reply from Jorvik Tricycles of York Ltd
That’s wonderful to hear — thank you so much for your kind words.
We’re delighted that you felt welcomed and supported throughout your visit to Southampton. Making sure every customer feels comfortable and confident on their tricycle is incredibly important to us, so James and the team will be thrilled to hear your feedback.
It’s also lovely to know you enjoyed the experience (and the cups of tea!) while choosing your trike. We hope you’re having a fantastic time riding it now that it’s been delivered.
Thank you again for choosing Jorvik Tricycles and for taking the time to share your experience — it truly means a lot to the whole team. 🚲
Very helpful staff
6 May 2026
Reply from Jorvik Tricycles of York Ltd
We are delighted to hear that you found our staff very helpful and thank you very much for your five star review.
Brilliant service and support
We were made very welcome and nothing was too much trouble.
Jake was very patient and understood my issues. He was easy to talk to and put me at ease.
He built my confidence and answered all my questions
Nothing was too much trouble. Thank you 😊
18 May 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your kind words 😊
It was a pleasure to help you, and we’re really glad you felt comfortable and supported throughout the process.
Jake will be delighted to hear that he helped build your confidence and answered all your questions with patience and understanding. We always want our customers to feel welcome and never rushed, so it’s wonderful to know that came across in your experience.
We truly appreciate you taking the time to leave this lovely feedback. Enjoy your trike, and please remember we’re always here if you need any further help or advice in the future! 🚲
Reply from Jorvik Tricycles of York Ltd
Thank you very much Mrs Quirk :)
Change from 2 to 3 wheels
Initial questions to decide to which tricycle would be best for me were very thorough. Using the indoor track was a revellation. As a regular cyclist the track enabled me to learn how to change riding style giving me confidence to feel safe on new wheels in half hour.
A great facility and Jake was very patient teaching me. I cant wait to get my trike in a box to ride at home. Thank you
16 May 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your wonderful feedback!
We’re delighted to hear that the initial assessment helped you feel confident in choosing the right tricycle for your needs. It’s especially great to know that using the indoor track was such a revelation and helped you quickly adapt your riding style while building confidence on three wheels.
Jake will be thrilled to hear your kind comments about his patience and support — we’ll be sure to pass them on to him.
We can’t wait for you to receive your trike and start enjoying your rides at home. Thank you again for choosing Jorvik Tricycles, and happy riding ahead! 🚲😊
Home visit
Sam came for a home visit. A most pleasurable experience; he brought two trikes, which gave a good overview of the company’s products. We were impressed by his technical knowledge of Jorvik’s products and his interpersonal skills. Jorvik is very fortunate to have him on their team. Michael and Francesca
19 May 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Dear Michael and Francesca,
Thank you so much for your lovely feedback. We’re delighted to hear that Sam made your home visit such a pleasurable experience and that having the opportunity to see and compare two trikes helped give you a good overview of the Jorvik range.
Your kind words about Sam’s technical knowledge and interpersonal skills will mean a great deal to him. We completely agree — he is a valued member of the Jorvik team, and we’re very fortunate to have him with us.
Thank you again for taking the time to share your experience, and we wish you many happy rides ahead.
Warm regards,
The Jorvik Tricycles Team 🚲😊
Wow,my rida x arrived yesterday
Wow,my rida x arrived yesterday . Riding in the woods by .teatime. absolutely love it. From start to finish getting this 2 nd bike from jorvic was so easy Thankyou.
12 May 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your lovely message! We’re absolutely delighted to hear your new Rida X arrived safely and that you were already out enjoying the woods by teatime — that’s exactly what we love to hear 😊
It means a lot to know that your second bike from Jorvik was just as smooth and easy to order. Your continued support really is appreciated, and we hope the Rida X brings you many happy adventures ahead.
Enjoy every ride, and thank you again for choosing Jorvik Tricycles! 🚲🌿
From the beginning the staff were…excellent.
From the beginning the staff were extremely helpful.everything went smoothly during the ordering and finance.
5 May 2026
Reply from Jorvik Tricycles of York Ltd
Thank you for your wonderful review! We’re delighted to hear that our team was extremely helpful and that everything went smoothly with both the ordering and finance process. We really appreciate your feedback and your support. Enjoy your purchase, and please don’t hesitate to get in touch if we can help with anything in the future!
Jorvik
My new Frelsi was delivered speedily on…
My new Frelsi was delivered speedily on time and collected fully assembled at the impressive Southampton Showroom - ready to ride away.
Thanks to all the various staff involved in the order processing.
6 May 2026
Reply from Jorvik Tricycles of York Ltd
Thank you for your wonderful feedback! We’re delighted to hear your new Frelsi was delivered promptly and that collecting it fully assembled from our Southampton showroom made everything so easy and enjoyable.
We’ll be sure to pass your kind comments on to all the staff involved in processing your order — they’ll really appreciate it.
Wishing you many happy and comfortable rides on your new Frelsi, and thank you again for choosing Jorvik Tricycles! 🚲😊
Excellent service - highly recommended for adapted pedalling
Excellent service in the showroom, excellent delivery service, excellent assistance with technical queries after sales. My new electric tricycle adapted with a rom pedal meets my needs from a femoral nerve palsy. I used to really enjoy riding a bicycle but now cannot. So now hopefully many happy hours pedalling again.
5 May 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your wonderful review. We’re delighted to hear that you had an excellent experience from the showroom through to delivery and after-sales support.
It’s especially rewarding to know that your new electric tricycle with the ROM pedal adaptation is helping you get back to enjoying cycling again following your femoral nerve palsy. Being able to regain that sense of freedom and enjoyment is exactly why we do what we do.
We wish you many happy and comfortable hours of pedalling ahead, and please remember we’re always here if you need any further assistance or support. 🚲
Jorvik
Reply from Jorvik Tricycles of York Ltd
Thank you for your positive feedback! We’re glad to hear the parts were easy to order and arrived on time. We really appreciate you taking the time to share your experience.
Jorvik
A good product with customer support…
The staff Emma and Poppy gave a good personal Service
6 May 2026
Reply from Jorvik Tricycles of York Ltd
Thankyou so much :)
QUALITY MACHINE
Right from the start I was impressed by The Jorvik Tricycle. Quality machine with great standards, the service we recieved was also great at the Southampton premises, a full and detailed introduction to the machine how it worked and all functions were explained. All in all a first class experience
3 April 2026
Reply from Jorvik Tricycles of York Ltd
Hello,
Thank you very much for your kind comments.
We are delighted to hear that you were impressed with your Jorvik Tricycle and that you had such a positive experience with our Southampton team. We always aim to provide a thorough introduction and ensure customers feel confident and comfortable using all aspects of their trike, so it is wonderful to know this was reflected in your visit.
Your feedback regarding both the quality of the machine and the level of service provided is greatly appreciated and will be shared with the team.
Thank you again for taking the time to write to us, and we hope you continue to enjoy many happy rides on your Jorvik Tricycle.
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