JS Insurance Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Recently needed to acquire insurance for a trek. JS insurances Kilimanjaro specific insurance was both comprehensive and couldn't be beaten elsewhere. Hassle free from beginning to end with 3 cover le... See more

Rated 5 out of 5 stars

I've been with JS for several years now for European travel cover with additional policy to cover parachuting. The renewal process, on every occasion, has been quick and painless. Communications ar... See more

Rated 5 out of 5 stars

Great service from the guys here. After a few calls to sort out details and to clarify points there was no pushy sales tactics, left to make up my own mind, they even called the underwriter to clarif... See more

Rated 5 out of 5 stars

Dealing with the JS Insurance operative by phone when I had problems on line was excellent. Advice was easily understood and bespoke for my situation with a very nice saving on quotes from elsewhere.... See more

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4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle Free

Recently needed to acquire insurance for a trek. JS insurances Kilimanjaro specific insurance was both comprehensive and couldn't be beaten elsewhere. Hassle free from beginning to end with 3 cover level options. Also recently needed to make a minor amendment which was sorted almost immediately (although i had to pay as my error). Could not recommend enough especially for the specific insurance i needed. Great service from beginning to end.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect professional service

Perfect professional service! I made a mistake when selecting my policy and I made contact and it was all resolved very quickly.. I will definitely use JS insurance again. ⭐️⭐️⭐️⭐️⭐️

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Cheaper than several others I tried, better cover and really helpful customer service. A+++

9 July 2026
Unprompted review
Rated 5 out of 5 stars

So quick and easy

So quick and easy to arrange and they reminded me when I missed sports cover which was the whole point of purchasing the cover!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Dealing with the JS Insurance operative…

Dealing with the JS Insurance operative by phone when I had problems on line was excellent. Advice was easily understood and bespoke for my situation with a very nice saving on quotes from elsewhere. Will be using them again.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Helpful

Chris, on the sales line, properly understood my requirements for search and rescue cover and happily and patiently dealt with my nitpicking questions about underwriters. Hopefully its all academic and I'll be buying paragliding policies from them for many years to come.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Motorcycle track insurance

Motorcycle track insurance - I've had annual cover from JS Insurance for a few years now, renewal is easy and efficient; it's also great to have direct communication with my email contact Cain for any policy updates or adjustments; I'm happy to recommend JS Insurance whenever I see online or forum requests for annual motorcycle track insurance.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Super fast and efficient service

Super fast and efficient service. Really easy to book and they even get in contact to double check you don’t need to make any amendments to ensure your policy is valid. Brilliant customer service and very cost effective

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Helped me correct oversight

I unwittingly selected the wrong destination when I purchased my travel insurance. Got an email the next morning asking me if the destination was correct. When I responded with the correct destination, policy was updated immediately. Very happy with service.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Such an easy experience

Such an easy experience! Very well incur my agent, took the time to check details with the underwriter and called me back - excellent experience, no AI or automated response (a real person, no menus). Happy.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service

I've been with JS for several years now for European travel cover with additional policy to cover parachuting. The renewal process, on every occasion, has been quick and painless. Communications are prompt. On the occasions you do need to speak with someone, assistance is friendly, open and on point. Would highly recommend!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Caine was very efficient

Caine was very efficient, selected and brought the wrong policy.
I sent an email and he responded within 15 minutes and amended the policy to the correct cover.
Thank you Caine your a credit to the company great customer service.

16 April 2026
Unprompted review

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