JudaicaWebStore Reviews 

7,053
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, stunning artistic designs, and the remarkably secure packaging that consistently keeps items completely safe during long-distance transit. Many people find the online ordering process completely straightforward and deeply appreciate the prompt, helpful, and highly professional service provided by the helpful team. However, some reviewers were not happy with the delivery times, mentioning that international packages occasionally took much longer than initially expected to finally arrive. A few other consumers also felt that certain specialized items fell short of overall quality expectations or arrived with minor workmanship defects.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in fantastic condition and... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive fast and within the... See more

Order

Consumers find order to be positive, highlighting an easy and flawless ordering process alongside accurate... See more

Service

Customers had positive experiences with service, noting it is prompt, reliable, and expedient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The platter was a wedding gift. It is utterly original and was personalized for us by the loving friends who gave it to us. It is a very beautiful and charming line drawing of the wedding couple un... See more

Rated 5 out of 5 stars

After an order from a loyal customer was never handed to her by building personnel responsible for processing packages, JWS made the decision to send the item out again. This decision was a great... See more

Rated 5 out of 5 stars

An easy, helpful (e.g. sizes, etc.) and intuitive webshop. All the items have genuine and high-quality stiches, finish and handcrafted signatures. Payment and shipment (including customs payments) pas... See more

Rated 5 out of 5 stars

The eight mezuzot I bought consisted of various styles and colors. They are all beautiful, and were reasonably priced. Everyone was pleased with the opportunity to choose the one they liked best. As u... See more


Company details

  1. Home Services

Information provided by various external sources

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,053)

1,215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always the best every time!

I have ordered many items from this store, and every single time when I receive it, it turns out to be more beautiful and higher quality than I expected.
I even ordered our wedding rings from here. They look very beautiful. Exactly what we wanted and a little bit more!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

I Purchased Eight Beautiful Mezuzot

The eight mezuzot I bought consisted of various styles and colors. They are all beautiful, and were reasonably priced. Everyone was pleased with the opportunity to choose the one they liked best. As usual, the customer service was impeccable.

13 July 2026
Rated 5 out of 5 stars

The experience with the store was…

The experience with the store was great! The sandals are high quality leather. They don’t fit my feet great, so comfort is so-so, but it’s more because of the style of the sandals for my feet as opposed to a quality issue. I would buy the brand again.

16 July 2026
Rated 3 out of 5 stars

They asked for review but didn’t post…

They asked for review but didn’t post it since it for what I assume was because it wasn’t 5 star, it was 3 star but the product wasn’t even that I was being nice it broke first day lol

16 July 2026
JudaicaWebStore logo

Reply from JudaicaWebStore

We're sorry to hear this. Can you please email us at the address below with details about the item and what happened? We will then look into it ASAP as a top priority.
customerservice@judaicawebstore.com
Please note that we don't have any control over TrustPilot reviews, as they are an independent company. We take all reviews seriously

Rated 5 out of 5 stars

Excellent customer service

When my order was delayed, they responded immediately, checked with the shipper, said it would arrive soon. When it still did not arrive, the vendor just ordered a full second shipment by express delivery at no cost to me, which is scheduled to arrive in a few days. This is excellent customer service.
I'll report on the quality after I've received the goods.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent variety available in online…

Excellent variety available in online store, good descriptions of size etc, quick response by email when I had a query about postage/delivery. Items packed securely and with good protection. Delivery took the time estimated on website.

14 July 2026

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