JudaicaWebStore Reviews 

7,056
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, stunning artistic designs, and the remarkably secure packaging that consistently keeps items completely safe during long-distance transit. Many people find the online ordering process completely straightforward and deeply appreciate the prompt, helpful, and highly professional service provided by the helpful team. However, some reviewers were not happy with the delivery times, mentioning that international packages occasionally took much longer than initially expected to finally arrive. A few other consumers also felt that certain specialized items fell short of overall quality expectations or arrived with minor workmanship defects.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in fantastic condition and... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive fast and within the... See more

Order

Consumers find order to be positive, highlighting an easy and flawless ordering process alongside accurate... See more

Service

Customers had positive experiences with service, noting it is prompt, reliable, and expedient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The platter was a wedding gift. It is utterly original and was personalized for us by the loving friends who gave it to us. It is a very beautiful and charming line drawing of the wedding couple un... See more

Rated 5 out of 5 stars

After an order from a loyal customer was never handed to her by building personnel responsible for processing packages, JWS made the decision to send the item out again. This decision was a great... See more

Rated 5 out of 5 stars

An easy, helpful (e.g. sizes, etc.) and intuitive webshop. All the items have genuine and high-quality stiches, finish and handcrafted signatures. Payment and shipment (including customs payments) pas... See more

Rated 5 out of 5 stars

The eight mezuzot I bought consisted of various styles and colors. They are all beautiful, and were reasonably priced. Everyone was pleased with the opportunity to choose the one they liked best. As u... See more


Company details

  1. Home Services

Information provided by various external sources

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(7,056)

1,215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Star of David pendant

​Sourcing authentic Judaica from international artisans requires a dependable logistics network and a retailer committed to careful handling of delicate cultural artifacts. This recent delivery of a Star of David pendant from JudaicaWebStore fulfilled expectations with professional efficiency and secure packaging.
​The parcel arrived well within estimated delivery windows, encased in reinforced corrugated cardboard with generous layers of internal cushioning. Inspecting the contents revealed pristine craftsmanship, free from transit blemishes or structural flaws. Whether ordering ceremonial objects, fine art prints, or wearable heritage pieces, the curation provided by JudaicaWebStore highlights a dedication to quality tradition. The entire fulfillment process—from initial digital confirmation to final doorstep drop-off—exemplifies the standard required when purchasing meaningful, heritage-focused goods from afar.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

No communication with customer for two gifts sent a month apart.

I still don’t know if my gift was received. No tracking or communication

6 July 2026
JudaicaWebStore logo

Reply from JudaicaWebStore

Thank you for your feedback. We understand this gift is important to you and are sorry to hear that it has not been received. After investigating, 3 out of your 4 orders were shipped shortly after purchase and delivered within the timeline.
Your most recent order shipped on August 23 and is in the destination state as of August 30. Delivery is expected shortly. This is well within the 2 week approximately delivery time (10 business days).
Please feel free to email us at customerservice@judaicawebstore.com with any questions.

Rated 1 out of 5 stars

Placed an order on July 16/2026 and…

Placed an order on July 16/2026 and today August 26/2026 and still no Package . Tracking shows left Israel on July 21 but there is no Movement . Customer Service says possible in customs but it supposed to show on tracking and there is nothing . Customer service only online but they see what we see and 1st time was told my package left Israel on July 21 ( i can see it myself ) . Supposed to be 7-10 business days like website shows.

26 August 2026
Unprompted review
JudaicaWebStore logo

Reply from JudaicaWebStore

To your country the regular shipping option is up to 14 business days. We are sorry to see that there is some issue or/and delay in your shipment. This is very rare and we are taking these situations seriously. We asked our shipping agent to start an investigation regarding the matter a few days ago and in average they report back to us after about a week. As soon as they report back to us with bad news we will reship your order as requested.

Rated 5 out of 5 stars

Lived up to my expectations

What can I say? It's an online store to buy Judaica! I ordered a selection of items that arrived in a reasonable amount of time when you consider it had to make the trip from Israel. The items that arrived matched the descriptions and met all of my needs. I will shop here again.

29 June 2026
Rated 5 out of 5 stars

Kippot

The product was exactly as advertised and the colors were vibrant. Excellent quality and fit. Delivered without any problems.

5 July 2026
Rated 5 out of 5 stars

Absolutely stellar experience every…

Absolutely stellar experience every time I purchase from your company. Thank you so much! I wish you had something to protect my dog’s health here at 1400 Steinbeck drive apt. N Raleigh North Carolina. They will not stop putting the chemicals and pesticides by our apartment. I informed them my dog’s health is diminishing every time it’s applied here but they refuse to stop or supply me with chemical name so I can try to prevent my dogs health issues. There a club of Latino people who claim to be kings and after one of them pulled a knife on me I challenged informing them that they are not actually kings . I informed them Jesus Christ is king of kings and Lord of Lords. Immediately following it seems that the chemical agents are everywhere our doorstep. Our dog walks out and immediately licks feet percussively. Our apartment manager refuses to let us know what is used there as chemical agents for weed killer. I’ve asked many times .

7 July 2026

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