The shopping experience was excellent with a great array of furniture. We bought a stylish reclining chair that we are very happy with. We did have some snags with the chair that we bought, howeve... See more
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Flawless. Two chairs ordered - one new, one ex-display. Faultless comms throughout, and Zeta has been outstanding at addressing problems. 1. loose stitching on the arm of the new chair, sorted... See more
Company replied
From start to finish the whole experience of buying from Julia Jones was incredible. Zeta was very helpful with everything from the size we were best going for right down to colour choosing.. which i... See more
Company replied
Excellent customer service. Great guidance and advice to help me choose exactly the right chair (The Kilian) and the right fabric to withstand a cat. Also prompt and helpful response with an assembly... See more
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Company details
- #60 of 393 best companies in Home Furniture Shop
- #9 of 117 best companies in Garden Furniture Shop
- #19 of 113 best companies in Living room shop
- #5 of 74 best companies in Outdoor furniture shop
- #19 of 92 best companies in Sofa store
- #8 of 25 best companies in Upholstery shop
About Julia Jones
Written by the company
Julia Jones - specialists in made to order furniture
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Specialising in furniture for the design conscious client who values quality & service -
Fama upholstery, Nardi & Emu outdoor furniture
At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.
Open 7 days by appointment only.
Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop NardiContact info
Conway Road, Mochdre, Colwyn Bay, LL28 5HQ, United Kingdom
- 01492 545013
- zeta@juliajones.co.uk
- www.juliajones.co.uk
4.9
Excellent
253 reviews
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Called you twice last year to fix the…
Called you twice last year to fix the back panels that keep
Dropping off. You still have not done it.
23 July 2025
Reply from Julia Jones
Oh Gosh, I do apologise. I've just looked back on all my emails and I thought this issue had be resolved with our delivery team revisiting to amend the positioning of the panels. I will email you now. My apologies again. Zeta
new armchair
When looking for a new armchair we found Julia Jones. We loved the choice of chairs, the great range of fabrics and the competitive price. The help with the fabric choice was invaluable and we love the chair. Great delivery service too.
20 July 2025
Reply from Julia Jones
Many thanks for your feedback and I am so pleased you are happy with your fab new chair and your shopping experience with us. Many thanks again, Zeta.
Excellent and friendly service
Excellent and friendly service. Feedback about all steps until delivery.
18 July 2025
Reply from Julia Jones
Many thanks for your feedback, it is much appreciated. Zeta
Reply from Julia Jones
I'm so pleased your happy with your fab new chair in position. Many thanks Zeta
Great products and service alike
Great products and service alike. Will be using them as a supplier more in the future based on our first order. .
7 July 2025
Reply from Julia Jones
Thats super, I'm so pleased your happy with your fab Nardi chairs and tables now in position. It looks fab and many thanks for your feedback on our service.
Reply from Julia Jones
Thats great to hear, many thanks again for your order. Zeta
Great coms delivery and product thanks
1 July 2025
Reply from Julia Jones
Thats super, I'm so pleased your happy with your fab new Nardi Net range and with our service from start to finish. Zeta
Reply from Julia Jones
Thats brilliant, many thanks again Zeta
Great efforts but let down on delivery
I can't fault them on their sales efforts. They went out of their way to meet with us, spent time, and were friendly. Easily contactable. The only negative was that we were let down on the delivery so a bit of a wasted day by being given the wrong date.
25 June 2025
Reply from Julia Jones
My apologies again for our delivery day mix up. I'm afraid that was my fault in clicking on the wrong delivery day when booking it into our system. Many thanks Zeta.
Communication was excellent
Communication was excellent - they emailed as soon as I placed the order and then kept me updated along the way, ensuring that the delivery arrived in time for a particular weekend. Great quality garden furniture.
24 June 2025
Value for money with great service.
This company made choosing our Nardia garden furniture so much easier. We were helped to decide on what was best for our requirements and ordering and delivery, all went smoothly. Great service and great value products.
24 June 2025
Great comms!!
24 June 2025
Great products at competitive prices
Great products at competitive prices. Friendly communication about the order and delivery. An item was missing when it arrived at Julia Jones; I was asked if I wanted the available items to be delivered, and for the missing item to be sent separately at a later date. I chose for all the items to be delivered at the same time.
19 June 2025
The personal attention in the shop was special and Zeta's patience with us!
The personal attention in the shop was special, and Zeta's patience with us!
14 June 2025
Buy with confidence.
What was very important about this company was we had personal contact with the company who kept us informed throughout the buying process through to delivery. We were also given very good advice on the choice of colours etc. of the goods were intended to purchase.
19 June 2025
Reply from Julia Jones
Many thanks for your feedback. I am so pleased you are happy with your super new outdoor furniture. Personal service is really important to us and I am very pleased you enjoyed your shopping experience with us. Many thanks again for your order. Zeta
Great customer service and good price
Great customer service and good price. Very nice people - kept us up to date with info on how our order was going.
Great garden furniture too - we love it.
Would definitely recommend this company
19 June 2025
Unprompted review
Reply from Julia Jones
Many thanks for your feedback, it is great to hear on all fronts. Many thanks again for your order. Zeta
Really lovely customer service
Really lovely customer service, competitive prices and a great sofa bed
14 June 2025
Reply from Julia Jones
I am so pleased you are happy with your fab new Fama sofabed. Many thanks again Zeta.
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