Bought lovely duvet set and stay cool deep sheets and pillowcase for our grandson and partner who are moving into their new home. They are beautiful and I'm sure they both will love this lovely gift.
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My goods arrived very quickly. They were very high quality . Unfortunately, my fault, I hadn't realised that green colour with white damask pattern would look more grey than green. So had to return g... See more
I was given duvet set as a gift, I liked it so much I went on the website and order more bedding, pillows, pillow protectors etc., They are good quality and reasonably priced. Fast delivery and pack... See more
Very speedy service, good quality products and reasonable prices. Would definitely buy from this company again, if we ever need anything else. Fully recommend them.
Company details
- #165 of 245 best companies in Homewares Shop
- #53 of 87 best companies in Bedding Shop
- #20 of 30 best companies in Curtain Shop
- #10 of 17 best companies in Linen Shop
Written by the company
The Heart Of Your Home Since 1947. Over this time, we have evolved from a small Lancashire business manufacturing ready-made curtains to a multi-channel retailer. We offer a wide range of beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. Today we have over 80 stores and concessions right across the UK, from standalone Julian Charles stores in Llandudno and Livingston to concessions in outlets such as Boundary Mill and leading garden centres.
Contact info
United Kingdom
- cs@juliancharles.co.uk
- www.juliancharles.co.uk
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4.5
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Good company
Easy ordering process and fast delivery. Good quality products. Courier company left my parcel in full view at my front door so I gave them a poor review as it was not a safe place.
23 July 2026
The fabric is too much synthetic and…
The fabric is too much synthetic and not enough cotton
23 July 2026
Reply from Julian Charles Home
Hello, we are very sorry to hear you are not happy with your recent purchase. We appreciate your feedback and will make sure this is passed on to our quality team. If you need any further assistance please do not hesitate to let us know. Julian Charles Customer Care
Disappointed.
I bought curtains and duvet set to match. On arrival the background colour of the curtains is cream the background colour of the duvet cover is white. When I pointed this out was told this was stated but I couldn’t find that description anywhere. Not impressed.
16 July 2026
Reply from Julian Charles Home
Hello, we are very sorry to hear you are not happy with your recent purchase. We appreciate your feedback and will make sure this is passed on to our quality team. You can return this item to us for a refund via our returns portal. If you need any further assistance please do not hesitate to let us know. Julian Charles Customer Care
Beautifully made products and easy…
Beautifully made products and easy prompt ordering/delivery
15 July 2026
none delivery
we placed an order for a rug on 21 July and were advised that delivery would be 3 - 7 working days. we sent an email enquiry on 29 July but no response.
21 July 2026
Unprompted review
Reply from Julian Charles Home
Hello, we are very to hear you have had issues with your delivery. We can see this has now been delivered but if you need any further assistance please do not hesitate to let us know. Julian Charles Customer Care
This was my third purchase from Julian…
This was my third purchase from Julian Charles. Really good range of quality bedding and towels and excellent pricing.
15 July 2026
First time buyer
First time buyer, excellent service, great quality bedding and curtains, fast delivery
15 July 2026
Classic bedding is super washable and…
Classic bedding is super washable and comfortable on the Bed. 💯 buy from again. I've bought Pillows, bedding, room fragrances and bedding protection. Absolutely satisfied
22 July 2026
Quality, sturdy box
Good size quality material box. Took a while to complete build, customer service helped. Note: this box comes flat packed, but no indication of this in info when selecting.
22 July 2026
Ease of ordering
Ease of ordering, really fast delivery and a very good product at a very good price. Really happy with my purchase.
21 July 2026
Satisfied customer
The goods arrived very quickly and are very nice. Pleased with purchase.
20 July 2026
when opening the fitted bed sheet
when opening the fitted bed sheet , there were stains on it. So I washed the sheet, but the marks must have been caused by bleach. So I'm left with a sheet with stains on it.
21 July 2026
Reply from Julian Charles Home
Hello, we are very sorry to hear there is an issue with your recent purchase. Please can you email us at cs@juliancharles.co.uk with some more information or a photo of the issue? Julian Charles Customer Care
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