JumpSport Reviews 

3,872
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 690 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the durable product quality, noting that the equipment is exceptionally sturdy, comfortable, and built to last through daily workouts. Many people also appreciate the remarkably fast delivery times and the simple, straightforward assembly process that allows quick setup. However, some reviewers were not happy with certain manufacturing defects upon opening their packages. Some people experienced frustrating issues with unaligned threaded holes and stubborn bolts that made proper assembly quite difficult. Additionally, a few consumers noted unexpected shipping delays or damaged boxes that disrupted their overall satisfaction.

What people talk about most

Product

Consumers find product to be positive, highlighting that the rebounder is very sturdy and well-made. Many... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the equipment is well-built,... See more

Delivery service

People report high satisfaction with the delivery service, frequently highlighting exceptionally fast... See more

User experience

Users describe positive interactions with user experience, highlighting how well-made and smooth the product... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy and quick it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about my transaction went smoothly. I bought the best, and received the best! My JumpSport PRO 44” rebounder was so easy to set up. No assembly of bungees needed (already completed). I’ve a... See more

Rated 5 out of 5 stars

I had a very good interaction with CS from JumpSport, they were incredibly helpful, polite, kind, friendly in the best possible way. Professional for sure. Their products are good quality, made well... See more

Rated 5 out of 5 stars

Package was very well done. Easy flat box to open. Bungees were already installed. Legs only took 10 minutes to install and tighten . Material of jumpsport is very sturdy and will last a long time... See more

Rated 5 out of 5 stars

I ordered on a Saturday evening and, from CALI to NEBR, packaged well, it arrived the following Friday. Had minimal issues attaching the legs. I just needed to change the angle of the allen wrench and... See more



Company details

  1. Exercise Equipment Shop
  2. Sporting Goods Shop

Written by the company

JumpSport is a leading provider of innovative and high-quality trampoline products that promote fun, fitness, and safety. With a commitment to excellence, our company has been revolutionizing the trampoline industry for over two decades. Whether it's for recreational or professional use, our cutting-edge designs and advanced engineering ensure a superior bouncing experience. Backed by a passion for customer satisfaction, JumpSport continues to elevate the thrill and joy of trampolining worldwide.

JumpSport - Bringing joy to your fitness journey

Written by the company

Customer satisfaction is our top priority
As a family-owned business, we’re committed to delivering exceptional customer care and the highest-quality fitness trampolines. From your first bounce to years of healthy movement, we stand behind our products with expert support, responsive service, and a dedication to your satisfaction.

Worry-Free Workouts: Industry-Leading Warranties & Free Shipping

Built to last. Backed by expert support. Shipped free.

Every JumpSport Fitness Trampoline comes with industry-leading warranties—up to a lifetime on frames and up to 4 years on cords—reflecting our commitment to quality, safety, and performance. We offer free shipping, hassle-free returns within 30 days, and dedicated customer support that responds quickly to your needs. Whether you're training at home or coaching clients, we stand behind every bounce.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(3,872)

651 reviews in the last 12 months

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Rated 5 out of 5 stars

ONE BOUNCE AT A TIME

Thank you, JumpSport family, for such an incredible trampoline! I took a leap of faith and started a movement for my community in Brownsville, Texas! I'm promoting health, wellness, longevity, and ultimately, a life worth living! It's been a week since I offered my first class and all the attendees LOVE the class. I invested in the absolute best instrument - JUMPSPORT!

I also express my appreciation to Susan for her prompt responses to my emails. I'm on to my next order!

- Arely S. Jimenez with IG: JUMPFIT.BTX

8 June 2026
Rated 5 out of 5 stars

Customer Support

Prior to making a decision to purchase a JumpSport rebounder I called customer support. I was impressed with the knowledge of the customer support person and their pleasant attitude. They sealed the deal for me.

29 June 2026
Rated 5 out of 5 stars

Good studf

Reasonable shipping time and secure packaging. Since my initial purchase was years ago, I did struggle choosing the right specs to replace parts.

6 July 2026
Rated 5 out of 5 stars

Great customer service

I ordered a bar for my rebounder (which I had purchased from amazon) and received an email from jumpsport to confirm I had ordered the right product since they had nothing on file regarding my rebounder purchase. I explained to them where I got my rebounder and sent in the model number. I was pleased with their customer service to take the extra step to ensure I was getting the right thing. I got it today and it fits perfectly! Yay jumpsport!

2 July 2026
Rated 5 out of 5 stars

First rebounder/trampoline

This is my first rebounder/trampoline. After watching several videos and reading reviews I purchased the 39" Pro Fitness Trampoline. I love it. It makes exercising fun. Great surface space for movement. Nice quality, it's very sturdy. I am very pleased with my purchase. I also purchased the quick release handlebar which is a nice addition. The delivery was quick.

6 July 2026
Rated 5 out of 5 stars

JumpSport pro

Upgraded from an upper bounce to a jumpsport pro. Night and day difference! Wish I did this 5 yrs ago. Glad I made the switch. Had knee reconstruction surgery done and the jump sport is gentler than my spring upper bounce rebounder. I had a 36 inch foldable and th jump sport I bought is. 39” inch the blossom color. Pink is my favorite color.

18 June 2026
Rated 5 out of 5 stars

Quick delivery

I live in Hawaii and the delivery was so fast. The quality is great and all I had to do before starting to bounce was put the legs on. So easy.

6 July 2026
Rated 5 out of 5 stars

I happened upon a YouTube video on

I happened upon a YouTube video on
"Pausing Time," in which Wendy rated 4 rebounders. I am new to rebounding and I am so thankful for the info Wendy shared. She stated that the
"JumpSport" rebounder was a little easier to jump compared to others. Love this rebounder and what it is doing for my all health in every area. Fast shipping and great quality product.

29 June 2026
Rated 5 out of 5 stars

So far I absolutely love it

So far I absolutely love it! So does my kid. I had a spring one off Amazon that I was really enjoying but started researching bungee style ones. My only regret is I think I should have gotten the biggest one. I got the 44". I kept going back and forth but decided I really liked the idea of the solid frame (and that I could get it pre-assembled. And choose a different color. ) Now I wish I went ahead with the largest size even if I would have only been able to get black and not assembled. Maybe next sale.

29 June 2026
Rated 5 out of 5 stars

Fun Fun Fun!!!!

So far I have loved the jumpsport pro. I wanted something new to add to my workouts. I have used this everyday. It is just so easy to add 20 minutes as it is fun. I love using it after my row workout. Quality of the equipment is amazing. This rebounder is solid does not move around as you bounce.

3 July 2026
Rated 5 out of 5 stars

Rebounder handle bar

The staff member took time to confirm I had the correct rebounder already prior to finalizing my order for the rebounder handle bar.

23 June 2026
Rated 5 out of 5 stars

Attaching legs

When the JumpSport arrived, I wanted to get it put together and set up. I read all instructions before starting. I was not able to attach the legs, could not keep the leg straight and turn the Allen wrench. It takes two people or a stronger person than me.

2 July 2026

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