Everything about my transaction went smoothly. I bought the best, and received the best! My JumpSport PRO 44” rebounder was so easy to set up. No assembly of bungees needed (already completed). I’ve a... See more
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Written by the company
JumpSport is a leading provider of innovative and high-quality trampoline products that promote fun, fitness, and safety. With a commitment to excellence, our company has been revolutionizing the trampoline industry for over two decades. Whether it's for recreational or professional use, our cutting-edge designs and advanced engineering ensure a superior bouncing experience. Backed by a passion for customer satisfaction, JumpSport continues to elevate the thrill and joy of trampolining worldwide.
JumpSport - Bringing joy to your fitness journey
Written by the company
- Customer satisfaction is our top priority
- As a family-owned business, we’re committed to delivering exceptional customer care and the highest-quality fitness trampolines. From your first bounce to years of healthy movement, we stand behind our products with expert support, responsive service, and a dedication to your satisfaction.
Worry-Free Workouts: Industry-Leading Warranties & Free Shipping
Built to last. Backed by expert support. Shipped free.
Contact info
P.O. Box 2343, 95070, Saratoga, United States
- 1-888-567-5867
- Orders@JumpSport.com
- www.jumpsport.com
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I love this company and rebounder!
I love this company! It's family owned, the products are designed in the US, the website is easy to navigate and customer service is outstanding. I spoke with a rep on the phone about my questions before purchasing. She was friendly, knowledgeable and patient and the conversation confirmed my decision. Free delivery was fast and the packaging was fantastic, no excess and creatively optimized. The rebounder I got is a very solid and well built/designed piece of equipment that I plan to use for many years. A lot of research led me to JumpSport and I'm very happy with my decision and the rebounder I chose.
The ordering process was very easy and…
The ordering process was very easy and delivery was quick!
The Bands was easy to put on the frame…
The Bands was easy to put on the frame . And lady I talked to about ordering new bands was very helpful.
Good replacement mat
Good replacement mat, good price, and good delivery. I'll order again without apprehension. Thanks.
Great Product and Great Company
I purchased my JumpSport Essential Fitness Trampoline at the recommendation of my medical team to support my lymph system. I was pleasantly surprised at how quickly it arrived. When I called JumpSport Support with some questions before ordering, a kind and professional agent named John was there to answer all my questions in depth. Since I a was new to rebounding, that personal touch made the whole process so much easier for me. The JumpSport is a high quality product and I am so glad to have it. I now use it every day and my whole body feels more energized and alive.
I would give 100 stars for jumpsport
I would give 100 stars for jumpsport! They have THE BEST rebounders in the world!!! Love all three of my jumpsport rebounders!!! Thank you for an amazing product!
Quick replacement parts for my trampoline
Two bands on my JumpSport trampoline had reached the end of their life and snapped. I was able to buy a full set of replacements which arrived quickly and will keep the trampoline in good working condition
Love the quality
Love the quality. Quick shipping was also a plus. Originally considered because of the companies history. Im not going to deny that I was happy to see Valerie Publicover was CFO of this family run business here in the US.
I did it!!
I originally called into the customer service line to learn more about each product. Michelle was so helpful and wonderful to work with as I was trying to make my decision .
Excellent customer service
They certainly seem to care about their customers. Reached out to me before shipping the item to double check on a potential issue. Pleased with quality of my purchase.
This is an amazing product
I purchased the support bar
I purchased the support bar. It is sturdy and stable. I love my jumpsport rebounder
Great product
The delivery and order experience was so easy. The product is also great! My trampoline feels so much better.
Great Service!
The items I ordered came very quickly and everything was perfectly packaged and just what I needed. All the items were perfect and now my rebounder works great, again.
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Terrible packaging
39" Pro was just delivered. Packaging needs improvement! The box has multiple holes in it on both sides. The biggest hole is 5" wide, making it completely open to the trampoline. For the price, this needs to be packaged better. After years & years of shipping these, JumpSport knows that carriers are not careful with packages, especially this size & weight. If I had seen it being delivered, I would have refused it. Also, right after I ordered it the price dropped! I'd been waiting months, and saving for it, for the Prism to be back in stock and this is what I get..... disappointed!

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