Junk Jewels Reviews 

112
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewelry collection, enthusiastically noting that the pieces match online descriptions perfectly and offer truly wonderful craftsmanship and detail. Many shoppers also appreciate the exceptionally fast delivery times and careful packaging, which ensures that every single gift arrives safely in pristine condition. Some reviewers were not happy with their overall experience, pointing out a few occasional drawbacks. Specifically, a few buyers reported frustrating delivery delays where parcels failed to arrive, unexpected durability problems such as lost gems, and items turning out much smaller than anticipated.

What people talk about most

Product

People report high satisfaction with the product, describing the jewelry as gorgeous, well-made, and... See more

Quality

Consumers find quality to be exceptional, praising the gorgeous earrings, beautiful jewelry pieces, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive very swiftly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some silver earrings for my girlfriend after panicking about not being able to find the right ones for her . Stumbled across junkjewels and it was honestly a godsend , she loved them as much as... See more

Rated 5 out of 5 stars

Item ordered arrived very swiftly which was much appreciated. It’s a very pretty little ring which I really like. It’s shaped like a horse shoe with coloured insets and is both unusual and very attrac... See more

Rated 5 out of 5 stars

I have purchased twice and own 4 beautiful piece in total, shipping time is not bad and the seller is very helpful and kind. I definitely plan to order again!

Rated 5 out of 5 stars

Beautiful items of jewellery. Super quick delivery. Very happy with my purchase. I would definitely buy from this seller again


Company details

  1. Shopping & Fashion

Information provided by various external sources

Junk Jewels was founded on Portobello road, London UK in 2005. We bring you the best in contemporary fashion jewellery and bridesmaid's gifts with a difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

112 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(112)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ADORE THIS BRAND

This is my fourth or fifth time buying/ receiving it as a present and I just adore this brand and all its wonderful designs! I couldn’t be happier and will definitely be buying again! ❤️

1 April 2024
Rated 5 out of 5 stars

Favourite jewellery company

Favourite jewellery company.
Jewellery is always affordable and I've purchased gifts for all my family and friends, they all love it too. Quick delivery and beautiful designs.

4 March 2024
Rated 5 out of 5 stars

Bought as a gift

Bought as a gift.
Beautiful earrings.

Only wish you didn't put the postage label on the box. Its a lovely box and I like to give it as part of the gift.
Put the box in an envelope would be my suggestion.

1 March 2024
Rated 5 out of 5 stars

BEATS ALL EXPECTATIONS

Extremely super quick shipping from the UK to SE Asia. Well packaged up and beautifully presented. The ring itself was so beautiful and more than I actually expected. It’s simply gorgeous !!!! … I wish there were more designs in the style I had bought because I’d buy them all :) Will be buying more in the future. Thank you

16 February 2024
Rated 2 out of 5 stars

Poor quality!

A jewel fell out of the wiggle ring after one day. They sent a replacement but it has already tarnished and started going orange after one month! Not worth the money, very poor quality.

9 February 2024
Unprompted review
Rated 1 out of 5 stars

#20638

#20638
The clue is in the name, junk by name, junk by nature.
No response to customer contact means they do not refund faulty goods. Shocking service - do not buy. It's junk. KB

29 August 2022
Unprompted review
Rated 1 out of 5 stars

I have bought around 4/5 pieces of…

I have bought around 4/5 pieces of jewellery from this company and was overall happy with the first few pieces despite 2 gems falling off my rainbow earrings within a few weeks.
Then I bought a gold ring and was very disappointed to find began to tarnish within weeks and was totally silver within a few months. Additionally 2 of the gems fell off this ring as well. This is what I would have expected from a £5 ring so don't think it's worth the £20ish I paid for it. I contacted them and they wouldn't accept a return as it had been more than 28 days. They were rude in their communication.

Love the jewellery design, just think they should charge less as the quality isn't very good

11 March 2022
Unprompted review
Rated 5 out of 5 stars

No customer service

Although it took time for a response, I recieved my order after some trouble with shipping. The items are nice and my partner loves them.

4 January 2022
Unprompted review

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