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juno.co.uk Reviews 53,096

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TrustScore 5 out of 5

4.9

Music shop
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Review summary

Created with AI, based on recent reviews

Looking at 4,269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery service, often receiving their orders the next day. People frequently highlight the excellent packaging, noting that items arrive well-protected and in perfect condition. The quality of products, especially vinyl records, is highly regarded, and the overall service, including communication and dispatch speed, is frequently described as outstanding. However, some customers have experienced issues with delivery, citing instances where items were delivered to incorrect addresses, arrived late, or were not received at all, particularly when Royal Mail was the courier. A few people also mentioned receiving items with minor damage, such as a damaged sleeve or slight corner damage on records, and some expressed dissatisfaction with the sound quality of certain LPs.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality of... See more

Service

People report positive experiences with service. Customers consistently praise the company for its highly... See more

Order

Customers had positive experiences with order. Many reviewers consistently praise the speed of delivery, with... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent and sturdy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company to deal with. Items are well priced and sent out promptly. All orders have been received the next day. Packaging is excellent, sturdy box and contents are wrapped in thick bubble wra... See more

Rated 5 out of 5 stars

Amazing seller .Have bought quite a few .ordered late night .it was delivered following afternoon. Records always play perfect.Highly recommend 👌

Rated 5 out of 5 stars

Very quick delivery, great service and communication, i have been using juno for some years now and i am very satisfied with them and will keep on buying records from them. Thanks.

Rated 5 out of 5 stars

Great selection of vinyl records, including a lot of dance 12” singles and EPs that aren’t necessarily that easy to find elsewhere online. I do like that you can listen to tracks when deciding whether... See more

Company details

  1. #4 of 60 best companies in Music shop

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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Rated 5 out of 5 stars

Great service.

Ordered 3 albums at a very good price and were delivered within 24hrs. Great service. Great choice great price and swift delivery

15 May 2026
Rated 5 out of 5 stars

Juno you have a fantastic team working…

Juno you have a fantastic team working for you , I have ordered lots of vinyl from you and never been disappointed, it packed brilliantly and the service is out of this world thank you for being No1 shop and a special thank you to all staff , Packing , and everyone who works there thank David Russell

15 May 2026

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