Juno are the most reliable seller for dispatching vinyls. The next day delivery has never failed to arrive as promised. And they have an awesome range of LP’s not available in the usual high street ch... See more
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Ordered a Beatles album from Juno on Wednesday and it arrived on Thursday. Given that I live in Dundee that was an exceptionally quick delivery. I have never had to make a complaint with this company... See more
Honestly one of the best vinyl websites in the UK. Huge selection and amazing turnaround times on orders. They are slightly more expensive than other sites, but are reliable and trustworthy in what ap... See more
Always a great experience shopping with Juno. Great priced vinyl. Always well packaged and they keep you updated on the delivery which always arrives fast. Top shop. I would highly recommend them. Tha... See more
Company details
- #4 of 60 best companies in Music shop
Information provided by various external sources
Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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4.9
Excellent
53K reviews
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Excellent service.Juno on…
Ordered a Beatles album from Juno on Wednesday and it arrived on Thursday. Given that I live in Dundee that was an exceptionally quick delivery.
I have never had to make a complaint with this company due the excellent service they give.
19 May 2026
Very pleasant transaction and fast…
Very pleasant transaction and fast delivery. Highly recommend reliable company! Thanks.
27 April 2026
Always perfect.
Long, long time customer, service always perfect. I’d probably own a house by now if it weren’t for Juno…
19 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everything is fine as usual but the…
Everything is fine as usual but the reason I only gave 4 stars is this. I usually ask for an email reminder for a new release rather than doing a preorder. I have 2 items on preorder at the moment but I only took them out because there was a 10% off offer on preorders a few months ago. The reason I don’t do preorders is because I can’t add any other items to them to make up the £75 needed to qualify for free postage. I’m not rich but you may have noticed that just about all of my orders come to a little over £75. This is the reason why. My last order included The Who - “Live At Voorburg” (R&B 180), which I had preordered at 10% off about 4 months ago. It cost £19.58 before VAT or about £23. I didn’t confirm payment for the preorder before I parted with any money because 10% saving on just that item doesn’t even cover half of the postage so for just one item it didn’t seem worthwhile activating the offer. Unless I am wrong - happy to be corrected - you don’t have a facility to add other items to the preorder on the day of its release. I don’t know how much this would upset your system but it would make a big difference to me if you were able to do this. I would do more preorders if this was the case and you’d get over £75 from me each time. Think about it. Apart from that your service is excellent, I have no complaints and I have spoken well about you to some of my friends. Delivery is reliable and customer service is easy and friendly unlike some other services I’ve dealt with. Will continue to recommend you to others in the future.
18 May 2026
Reply from juno.co.uk
Dear Paddy, thank you for taking the time to leave a review and provide feedback. Due to the high volume of titles we sell, and that Pre Order releases are often in high demand, and arrive in large quantities, they are despatched the same day they are received. This means we don't need to store them, and can therefore keep our space rotating for more titles. In addition to this, some pre orders don't arrive for many months, so we can't hold an existing order whilst waiting for them to arrive. For this reason they are also excluded from the £75 order value for free shipping in the UK that you mention, as they are only available on items being despatched in one parcel. Best Regards Juno
perfect record!
19 May 2026
Terrific service
Terrific service....Record arrived very quickly, was very well packaged and in perfect condition...thanks
19 May 2026
Brilliant
Brilliant - next day delivery at no extra cost and item as described.
Many thanks!
19 May 2026
Excellent service
Excellent service, super fast next day delivery, and 3 beautifully packaged records arrived in perfect condition, great experience, cheers
19 May 2026
They have great prices and a physical…
They have great prices and a physical store to visit if needed. Always great service and speedy delivery.
30 January 2026
First class service
Click on the vinyl, buy the vinyl, two days later I am listening to it at home. What more could you ask for.
18 May 2026
Very quick delivery well packaged
Very quick delivery well packaged , definitely will be ordering again thank you
18 May 2026
Ah love can be fickle:-) Every time I…
Ah love can be fickle:-) Every time I think I'll go back to an old flame like Rough Trade or Assai, I always come back to Juno:-) The best value out there with the swiftest delivery. It's most definitely love...
18 May 2026
The vinyl records were sent really…
The vinyl records were sent really quickly and well packaged. They arrived in perfect condition. I will continue to use Juno for purchasing vinyl.
1 May 2026
Excellent service again from the team…
Excellent service again from the team at Juno. A wholehearted recommendation from me.
18 May 2026
Best service out there from Juno
Best service out there from Juno. Come rain or shine brill. 🤩
18 May 2026
Rapid turnaround on delivery and an…
Rapid turnaround on delivery and an amazing CD. Juno always delivers.
17 May 2026
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