Juristu Reviews 

2,767
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Never choose this scam in your life, they not get your money back, but they will also charge you for trying, no report of what was done, only empty promises how effective are they? I don't recommend t... See more

Rated 1 out of 5 stars

These guys are thief! They told me a year ago my debtor didn't pay and that I needed to go to court (which I didn't do because it was too expensive) and I learn today (with proof!) that my debtor act... See more

Rated 1 out of 5 stars

Even the one star is too much for this company. Having collected the money from your debtor they will not pay it to you and they just keep it for themselves. So in fact they are thieves. The only... See more

Company replied

Rated 5 out of 5 stars

Having called several agencies trying to get hep, this was the only one who took the time to talk to us and had the knowledge to actually help us. Melanie was fantastic. She is very knowledgable and s... See more

Company details

  1. Debt collection agency
  2. Legal Affairs Bureau
  3. Legal Services

Written by the company

Incassobureau Juristu is in staat uw geld in 10 dagen te incasseren. Juristu staat bekend vanwege het snel incasseren van openstaande vorderingen.


Contact info

You should know

1.9

Poor

TrustScore 2 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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1.9

All reviews

(2,767)

287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very well executed

Very well executed, and done so in a timely manner.

Thanks

4 January 2021
Juristu logo

Reply from Juristu

Dear customer,

Thank you for your rating. Good to hear that we succeeded.

Regards,

Juristu

Rated 5 out of 5 stars

I am very thankful

I am very thankful. Very good and fast communication. I am still waiting for payment but honestly I trust the organisation with their good job.

9 December 2020
Juristu logo

Reply from Juristu

Dear miss Orsulakova,

Thank you for your compliments.

Regards,

Juristu

Rated 5 out of 5 stars

Well done

Well done! Long lasting discussion has been solved by the team.

18 November 2020
Juristu logo

Reply from Juristu

Dear customer,

Thank you for your nice review.

Regards,

Juristu

Rated 5 out of 5 stars

A reall professional team

A reall professional team that worked very well, always answer to any questions you have and got my money back fast, have two more files but know for sure they will help get my money. Thanks again for all your work. For sure would recommend Juristu Incassodiensten to everyone, and if I will have more issues with payments for sure will come to you back for help.

16 November 2020
Juristu logo

Reply from Juristu

Dear customer,

Thank you for the nice review.

Regards,

Juristu

Rated 1 out of 5 stars

Not worth 1 star

They don't know what they are doing. I filled out the form on their website and used my name. The case involved a contract that my wife signed. Juristu did not even know that they than have to start the proceedings in my wifes name and not in mine. They even asked me for advise when the counter party refused the claim because it was in my name and not in my wifes name. We have no legal knowledge so that's why we hired them to sort this for us.
We asked advise with the legal aid and they told us that that is basic legal knowledge. Trusting Juristu the proceedings continued and of course we lost the court case because of the incompetence of Juristu.
Within half an hour of posting this review Juristu called me. All they were willing to offer was that they would start the proceedings again and this time on behalf of my wife (correcting the mistake they made to start with). We would still have to pay the court costs of about € 300 but they would waiver their costs. We already paid them about € 900,- the first time and the amount we want claim is about € 1300. Not to mention the legal costs we had to pay for the other party. I would have liked it if Juristu admitted fault and at least repaid us the € 900 we paid them. The no cure no pay they advertise now all of a sudden is not in effect.
Juristu claims in their repsonse that Legal Aid (Jurdisch Loket) is a business. This is not the case they work for free and are funded by the counsel/government (not 100% sure about the funding). Juridisch Loket helps people with their legal questions they don't take clients they just give legal advise. We now also learned that the other party involved is declared bankrupt so now we really lost our money. No change of getting the money back anymore.

17 June 2020
Unprompted review
Juristu logo

Reply from Juristu

Geachte heer Cornelissen,

Dank voor uw review. Uw zaak is helaas afgewezen. Wat betreft no cure no pay geld dit natuurlijk voor de minnelijke procedure waar we mee adverteren. Op deze kosten specifiek heeft u akkoord gegeven dus dan valt dat natuurlijk buiten het traject. Dat een andere partij/concurrent hier een oordeel over heeft is niet zo gek. Die wil uiteraard ook een opdracht binnen halen. Echter willen wij onze klanten graag helpen en bijstaan. Wij hebben u vandaag gecontacteerd voor een oplossing.

Wij wachten uw reactie af zodat wij u kunnen helpen.

Met vriendelijke groet,

Juristu Klantenservice.

Rated 1 out of 5 stars

The worst debt collector company ever

A private person owns 2200 euros. I asked Juristu in November to take action. First i paid 900 Euros in the 1st week of december. Until the 15th of January no response, no update no message, nothing. Then i called them and asked for status. Always just got told, wait until next week Friday.
After about 2 months they sent me a document where the whole issue has been summarized. > I gave my okay for it.
1 day later thet send me another invoice of 330 Euro with a 5 day payment limit.
On the 6th day i already receiving a reminder(Email and Call as well) to pay otherwise they will put additional costs on it. So now i am 2200 +1250 euro shorter and nothing happens.
As a private person with 2 kids and a recently bought house +broken down car i cant allow this for myself. 1200 euros for nothing and i have no clue if i will see that money ever back.

Complete disaster the company, dont start any case with them.

29 January 2020
Unprompted review

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