www.just4baby.co.uk Reviews 

429
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Charged £20 postage for a 24hr standard Royal Mail postage of £4.65. Items where received incorrect, charged to return to receive correct items, which is against consumer law. Was promised a refund fo... See more

Rated 1 out of 5 stars

Ordered a car seat showing in stock on the website, received an e mail the next day to say the colour was unavailable an offering a similar colour which was fine. Two weeks later though still no seat... See more

Rated 1 out of 5 stars

Nice website, great prices shame they can't deliver what the order. I've been waiting 3 weeks with multiple email responses of "it'll be with you by the end of the week and the courier will be in c... See more

Rated 1 out of 5 stars

I ordered two car seats, when they arrived they were not as pictured on the site so I contacted just4baby to exchange/return. Despite several emails and calls I received no response. I've had to go th... See more

Company details

  1. Baby shop

Information provided by various external sources

Just4baby is leading online shop for baby products. Buy online baby products - The best way to buy! Get full range of baby prams and baby pushchairs, babycots and cotbeds, nursery furniture and nursery equipment, Pram Pushchair Cots, Baby Pushchairs, Baby Prams, Dolls Prams, Baby Cots, Baby Travel Cots, branded prams, pushchairs and cots at big discount prices.


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1.0

Bad

TrustScore 1 out of 5

429 reviews

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1.0

All reviews

(429)

1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible service! 3 Months on and still waiting for some goods to be delivered - no explanations, no apologies. !!Stay away!!

We ordered a cotbed with an optional drawer in October last year. After a month and no delivery I rang them up. It took a number of attempts to speak to someone as their phone just rings or goes straight to voicemail. After some discussion about the order and some confusion on their end, they told me they had none of that model in stock. Rather annoying they hadn't bothered to contact us to let us know. (Of course, no apology given.) I ordered a similar cot, which was in stock, which they let me have for the same price. Great!
..But no, again this took almost a month to deliver, and two more phone calls to confirm the delivery dates. Both these promised dates came and went without a delivery. (That's a lot of wasted time off work!) Finally the cot did arrive, but without the drawer. Another phone call later and another promised delivery date - this time the week before christmas. No chance. We are still waiting! I've rung them today to get a refund and they have said it will be authorised next week. What?! I doubt we'll get our money back from these cowboys! In hindsight I would rather have spent double the money with a reputable known brand company than gamble with these sharks. Stay Away!!!

16 January 2014
Unprompted review
Rated 1 out of 5 stars

Worst company to deal with, stay away from them.

I would not recommend this company to anyone, we had the worst experience with this company that lasted over three months, we got no apology in the end. They had no problem taking our money of us straight away. They don't reply to emails or phone calls or take any responsibility. I only wish I had read reviews on this company before I ever dealt with them.

15 January 2014
Unprompted review
Rated 1 out of 5 stars

Worst Company on baby stuff

Keep away from this company. We have ordered a crib which was promised 3-5 day delivery. Baby arrival in a house is so important and just4baby doesnt care about their promise. I havent received my stuff since 3 weeks of order. Finally it is with delivery company and they are closing for Xmas and cant deliver it until 30th dec.This review is before receiving our crib,god knows how our crib will be.Have to write another review on that later.Ringing and emailing staff turned out promises of delivery is round the corner ...but dont fall for it.They havent got a clue.we wish we really saw their reviews online before buying from them. But 10% offer they gave is not at all worth it!!!!so friends if you can just avoid them.

Update!!!
Its official this company sucks.
I have got my crib on 24th dec luckily it wasnt delayed until 30th dec like courier company said.Anyway I promised to write a review on the product.
The crib is damaged and scuffs all over the place.worst is promised a drop side model on the order but delivered fixed rail completely wrong product.
But decided to keep because we dont have anything else for little one to sleep.If I call them for replacement god knows when they would replace it.All this happened due to just4baby delayed delivery 3 weeks
So I will live with this unfortunately.

All in all pretty bad experience!!!Please keep away friends

21 December 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I would recommend this company to everyone. Cheap prices, full information on products and easy to use. I will be shopping here again.

9 October 2013
Unprompted review
Rated 5 out of 5 stars

speedy, excellent service

Great web site with clear information, product came quickly and with no problems. packaged well. Product as described so very pleased. My grandson has been in it and was very comfortable.

8 October 2013
Unprompted review
Rated 1 out of 5 stars

Terrible

This company is a joke. I ordered a baby chair from them and 3 1/2 weeks later it has still not arrived. No emails, phone calls etc to keep me posted on the situation. No apologies when I called (for the 3rd time) to ask about the status of the chair. I finally cancelled it. They took payment a few days after the order as well but as it's through PayPal I'm sure I will get a full refund. I would never use them again.

4 October 2013
Unprompted review
Rated 5 out of 5 stars

The best pram ever from a great seller

The phil and ted classic stroller is by far the best stroller around, and a great girl for my tall daughter, I bought it at an awesome price and the delivery was fast too. I'm so happy with my purchase and I got the best deal around for my money, very very happy.

3 October 2013
Unprompted review
Rated 2 out of 5 stars

SLOW service, not great communication

SLOW!!!Still have not received my order and only yesterday after me sending two e-mails did i get a response saying they are ready to be dispatched. It has been almost 2 weeks since i placed the order!! I find this un acceptable as it stated they were in stock on the website. I am not overlay impressed and will not be using them again.

24 September 2013
Unprompted review
Rated 5 out of 5 stars

Fab Fab Fab

Absolutely thrilled with this purchase, great bargain, great item and am dead chuffed with the service. Can't wait to see my grandsons sitting together in this when the second one is born in November

20 September 2013
Unprompted review
Rated 3 out of 5 stars

wrong order

well I purchased a twin pram and ended up receiving a travel system pram.

18 September 2013
Unprompted review

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