www.just4baby.co.uk Reviews 

429
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Charged £20 postage for a 24hr standard Royal Mail postage of £4.65. Items where received incorrect, charged to return to receive correct items, which is against consumer law. Was promised a refund fo... See more

Rated 1 out of 5 stars

Ordered a car seat showing in stock on the website, received an e mail the next day to say the colour was unavailable an offering a similar colour which was fine. Two weeks later though still no seat... See more

Rated 1 out of 5 stars

Nice website, great prices shame they can't deliver what the order. I've been waiting 3 weeks with multiple email responses of "it'll be with you by the end of the week and the courier will be in c... See more

Rated 1 out of 5 stars

I ordered two car seats, when they arrived they were not as pictured on the site so I contacted just4baby to exchange/return. Despite several emails and calls I received no response. I've had to go th... See more

Company details

  1. Baby shop

Information provided by various external sources

Just4baby is leading online shop for baby products. Buy online baby products - The best way to buy! Get full range of baby prams and baby pushchairs, babycots and cotbeds, nursery furniture and nursery equipment, Pram Pushchair Cots, Baby Pushchairs, Baby Prams, Dolls Prams, Baby Cots, Baby Travel Cots, branded prams, pushchairs and cots at big discount prices.


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1.0

Bad

TrustScore 1 out of 5

429 reviews

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1.0

All reviews

(429)

1 review in the last 12 months

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Rated 4 out of 5 stars

All good thanks

Item I ordered turned out to be out of stock.. after I enquired they very quickly informed me of this and offered an alternative.
Good customer service

17 September 2013
Unprompted review
Rated 5 out of 5 stars

branded quality products at great value & fast delivery

I recently purchased 2 redkite high chairs for my twins at £20 each, such a bargain as normal retail price is £34.99. They arrived on under 48 hours with normal delivery. I recieved very accurate texts of what time and day delivery would be. The delivery man was also very polite and assisted me with getting them into the house.
Very impressed.

16 September 2013
Unprompted review
Rated 2 out of 5 stars

poor customer service

Bought a buggy from them. Their web page indicated that delivery would take between 1 - 3 days. They took money straight off credit card, but the buggy turned up after 2 weeks! Every time I phoned up no apology, no reason, just given fake delivery dates!

14 September 2013
Unprompted review
Rated 5 out of 5 stars

Quick delivery fantastic value

After reading the previous review I was apprehensive about ordering but I couldn't resist as the stroller I want costs £40 less than everywhere else! I am very pleased I did order and the stroller arrived 2 working days later!

10 September 2013
Unprompted review
Rated 1 out of 5 stars

Does not give 3-5 working day service

I used this company as it quotes 3-5 working days , I am still waiting for my order and yet I ordered on the 30th August ! , I only got apology when I emailed asking what is happening , with this service . I will not be using them again or recommending

9 September 2013
Unprompted review
Rated 4 out of 5 stars

Would have been a 5* review if I hadn't had to prompt them.

I ordered a pushchair for my little boy from them which said it would take 1 - 3 working days to get to us. After a week I start to wonder were it was, so I went on to see if I could track my order & came across lots & lots of bad reviews which panicked me. I started thinking I was never going to receive my order. I rang the next day & although the gentlemen that answered the phone was to the point and didn't give me much confidence, he said it would be with me in the next couple of days. To my surprise two days later I got a text saying an item was being delivered the following day & once again the following day I got a text with an hour time line for the item to be delivered. If I had not read the reviews & had not had to ring them to find out what was going on the service would have been just as good as kiddicare or any other online company. Just a shame I did have to ring & there are so many bad reviews out there. But honestly don't panick like I did, wait & make your own opinion. I was pleasantly surprised with the overall service.

8 September 2013
Unprompted review
Rated 2 out of 5 stars

Poor comunication and order not forfield in end

Placed an order and was told would be delivered in 5 days, after 10 days I sent an e-mail to customer service to chase as not received and was informed they would e-mail me back within 24 hours after confirming situation with warehouse. 3 days later nothing so I e-mailed again no response. I finally rang the store to be greeted (if that's what you can call it) by a member of staff who had no real customer service skills at all, quiet rude with an attitude that I owed them something. Turned out one of the 2 items I had order was out of stock and they were having issues getting a further supply. I asked why this had not been communicated and was told I had been told they had stock issues (during this call I had). After several minutes of debating I asked for the item to be refunded that day and the other item that was in stock to be sent. This was agreed and I was told that item would be delivered next day and refund arranged that day. Item arrived next day, but a week later I still had not received refund of £60. I sent a further e-mail and apology was sent stating over site and refund had now been completed, which it was as received an e-mail from pay pal to confirm.

6 September 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic value and service!

Bought a childrens car seat and this company were the cheapest on the web and instore. My son loves his car seat! Ordered on the Friday and got it on the Wednesday with no charge for postage! Fantastic service, would definately use again and recommend this company!

2 September 2013
Unprompted review
Rated 5 out of 5 stars

Amazing

I found the website easy to buy and when I got to the checkout I was given a promo code to save even more money!! Oh and the cot I brought is perfect and looks wonderful in the nursery just got to wait for the little one now!

1 September 2013
Unprompted review
Rated 5 out of 5 stars

Lowest price and speedy delivery

Bought a BabyStyle Oyster travel system, we couldn't find it (or the accessories) cheaper anywhere. Placed the order on a Wednesday evening and it arrived that Friday morning. All items came as specified.

31 August 2013
Unprompted review
Rated 5 out of 5 stars

Amazing !

Best price we could find. Incredibly fast delivery. An amazing service.

28 August 2013
Unprompted review
Rated 5 out of 5 stars

Lovely travel system, great price

I am first time grandmother and my daughter searched all over the place for a good quality, good value travel system and found the Graco Evo. Just4Baby had the very best price. The delivery was straightforward and the boxes arrived on time. The carrycot, buggy and car seat were all just as we had ordered. Fab.

25 August 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

I ordered a cotbed for my son as he is now growing out of his Moses basket. I phoned a week later as I hadn't received it too be told it stated on the website that it was for October delivery. I had clearly missed this but straight away the man told me they would send another out at the same price. Two days later it was here.

24 August 2013
Unprompted review
Rated 5 out of 5 stars

Super fast great price would delivery highly recommend

After reading some reviews was a bit unsure at first but after looking at all other sites for my pram cosatto yo bizzy Betty it was the cheapest on line I ordered it at 11am and my pram came the next day at 10.00 less than 24 hours after I ordered it I was very pleased with my item looks lovely I would highly recommend this site and will use it again in the future

24 August 2013
Unprompted review

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