Just Flowers Inc Reviews 

6,483
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 892 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders online is a straightforward process and that the floral arrangements consistently arrive fresh, beautiful, and precisely as pictured. Many consumers also appreciate the helpful assistance provided when organizing timely deliveries for important family milestones and celebrations. Some reviewers were not happy with unexpected delivery delays, missing items, and sudden extra fees. Other individuals frequently experienced frustrating communication barriers when attempting to resolve missing shipments with support agents. A few people also specifically reported that unexpected product substitutions did not match their original selections.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight on-time arrivals,... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the fresh, beautiful... See more

Order

Reviewers highlight ambiguous aspects of order processes, as many consumers praise the website for being easy... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 5 out of 5 stars

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job a... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(6,483)

892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Selection & On time

Great selection to choose from. Timely delivery! The person that received the flowers were surprised and really enjoyed them.

11 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 1 out of 5 stars

Horrible Service

I only left one star because you couldn’t leave none. I ordered flowers for my daughter’s birthday at 8am and requested delivery by 3. At 3:00 I called to see the status and they notify me they would not be delivered that day. Instead of calling earlier to let me know it wasn’t possible so I could get them ordered elsewhere they offered me $10 to deliver them tomorrow. Very horrible service. Do not order from them.
Leah D.

14 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Leah Dearmon we are terribly sorry to inform you that due to the remote location of Megan Donham's residence, we are not able to deliver your order 10523198. We have exhausted all our resources and still cannot find a florist that can deliver this order to the recipient. Please accept our deepest apologies.

Rated 4 out of 5 stars

It is really easy to put in my request

It is really easy to put in my request. Whenever there is a problem you quickly reach out to ask how it should be handled.

3 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Sasha, thank you for the feedback. We appreciate your business.

Rated 5 out of 5 stars

Just Flowers is very easy to work with

Just Flowers is very easy to work with. Their customer service is spot on and communicates well with the customer. Shipping was completed as promised. I would recommend them based on their offering, attention to detail and delivery of product!

11 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Delivery of holiday flowers

The care after sale and involved a Holiday which no florists were not available to help deliver the flowers to the recipient on the requested day. They continued to persevere to get the delivery accomplished.

7 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Sympathy

Selection of specific flower arrangements for specific reasons were varied and attractive.
The delivery was as specified in the order.
Thank you.

11 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

i have ordered from other flower sites…

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job and giving me such wonderful service. by the way my friend could nt be happier with her flowers. thanks again Pearl

8 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Everything was great

Everything was great. I had them make a bouquet and it was beautiful ❤️

9 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Using online site of Just Flowers, Inc.

My local flower shop was apparently closed 2 days in a row (even though they were supposed to be open). No note left on the door....nothing. I left a VM for them to call me back, but they never did. So I went online and found Just Flowers and figured I'd give it a try. I wasn't sure the flowers were delivered to the funeral home until I got there and checked, and they were! So everything went very smooth, and yes, I'd use them again.

9 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Ordered a funeral arrangement of…

Ordered a funeral arrangement of flowers. I was very pleased with the beautiful colours of flowers & the the arrangement itself ( a teardrop). Ordering was easy & a professional & very pleasant Lady I spoke to. Could not fault the whole thing.

26 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Beautiful basket of flowers!

The flowers were even more beautiful than on their website. I found out my friend had gone out of town for the weekend and I had to change the delivery date at the last minute. NO PROBLEM, they took care of everything.

8 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing! They called me to make sure everything was set as there was an international delivery. Very happy

5 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Flowers arrived just as pictured.

6 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent feedback. We appreciate your business.

Rated 1 out of 5 stars

Well where do I start ordered flowers…

Well where do I start ordered flowers for our mother for mother's Day she never received them I have been in dispute since May 2026 well as of September 2026 I was turned down on my dispute. I have sent several copies of emails showing I have been in dispute with my bank and just flowers bank turned down my dispute. So with all the technology now a days to show proof that the flowers were delivered would 1 take a picture of the flowers if left at the residence or 2 have a signature showing they received them. Well just flowers as if it matters to you I'm sure it doesn't you lost my business and I hope karma comes back at you for taken hard working people as if you know anything about hard working people and taken the people's my money you could show no proof these flowers were delivered you are a sorry business if that's what you call yourself I guess I'm done I could probably say a lot more but I'm stopping here.

9 May 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

This customer placed the order directly on our website on 05/09/2026, requesting same-day delivery. Our filling florist successfully completed the order, and the floral arrangement was hand-delivered to the recipient at the address provided by the customer. The florist confirmed the successful delivery on 05/09/2026 at 6:27 PM.

Following the delivery, the customer contacted us via email claiming that the order had not been delivered. On 05/12/2026, the customer disputed the delivery confirmation, stating they believed they would have received a phone call if the recipient had received the flowers. The customer contacted us again on 06/29/2026, reiterating that the flowers had not been delivered. In a subsequent email the same day, the customer explained that the recipient, their mother-in-law, had received a phone call but believed it was a spam call and hung up because she was not expecting a flower delivery. Despite the customer's continued claims, our florist has confirmed that the arrangement was successfully hand-delivered to the recipient on 05/09/2026 at 6:27 PM.

Rated 5 out of 5 stars

Everything was great they even kept my…

Everything was great they even kept my flowers and delivered them to the funeral with all
The other flowers that was going there so they would not be weathered in the heat ! Thank you for your compassion during our family’s tough time of loss of a loved one.

5 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

This is the second time I've used this…

This is the second time I've used this service, both times for a funeral. I live in another state and have had no issues with Just Flowers; they make my orders easy and worry-free. Just Flowers carries beautiful and affordable choices too.

29 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 4 out of 5 stars

The flowers were beautiful and…

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would recommend you and use you again.

4 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Delivered on September 4th at 11:54 AM EDT.

Rated 5 out of 5 stars

My order was delivered on time and the…

My order was delivered on time and the flowers were just as ordered . They arrived fresh and beautiful. Would not hesitate to use your company for future arrangements.
Thank you very much.

6 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

I had experienced a cancelation from…

I had experienced a cancelation from another company and within hours my request was made and delivered. My step mother was delighted with the arrangement and ya'll got me out of a bit of a jam. Thank you!!

4 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

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