Just Flowers Inc Reviews 

6,482
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 892 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders online is a straightforward process and that the floral arrangements consistently arrive fresh, beautiful, and precisely as pictured. Many consumers also appreciate the helpful assistance provided when organizing timely deliveries for important family milestones and celebrations. Some reviewers were not happy with unexpected delivery delays, missing items, and sudden extra fees. Other individuals frequently experienced frustrating communication barriers when attempting to resolve missing shipments with support agents. A few people also specifically reported that unexpected product substitutions did not match their original selections.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight on-time arrivals,... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the fresh, beautiful... See more

Order

Reviewers highlight ambiguous aspects of order processes, as many consumers praise the website for being easy... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 5 out of 5 stars

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job a... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(6,482)

890 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Although Just Flowers was not able to…

Although Just Flowers was not able to provide what we had originally ordered, they did provide a Beautiful flower arrangement in it’s place Customer Service was great in working with getting the order completed.

29 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Alton Davis, thank you for taking the time to share your experience. We appreciate your business.

Rated 1 out of 5 stars

I ordered birthday flowers from justflowers.com from from…

I ordered birthday flowers from Justflowers.com on 7/19 order #10508704. Charge $105.22- paid. Delivery date 8/1/26. Today they reached out and said delivery wanted $35 more. I even paid that and now they could still not deliver nor give me a date. These flowers are for birthday party tomorrow 9/2. The support was of no help. No supervision available to escalate. Terrible customer support.

1 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Don Loren we are writing to inform you that your order 10508704 to Diane Oneal has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.

Rated 4 out of 5 stars

THEY DELIVER THE FLOWERS ON TIME

THEY DELIVER THE FLOWERS ON TIME. THEY CALLED ABOUT CHANGING MY ORDER. THE ROSES WERE BEAUTFUL. I SAW THEM. ONLY PROBLEM SHE DIDNT GET THE CARD ON WHO THEY CAME FROM. THANKS AGAIN.

31 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Shirley Williams, thank you for taking the time to share your experience. We appreciate your business.

Rated 5 out of 5 stars

The flower arrangements are not always…

The flower arrangements are not always exactly like they post but they turn out beautiful. I think the arrangements depend on how small or large your purchase is, the flowers always come out great regardless. I recommend sending flowers, it brightens your day!

28 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your positive experience. We appreciate you!

Rated 5 out of 5 stars

The team at just flowers works overtime…

The team at just flowers works overtime to make the impossible happen in some cases. Like delivering to the remote corners of the USA. Just flowers makes sure your message is delivered, with care and punctuality.

24 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your positive experience. We appreciate you!

Rated 4 out of 5 stars

Ordering online was not as easy as…

Ordering online was not as easy as usual. The actual delivered arrangement was not as nice as the advertised example.

20 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Philip Chadwick, thank you for taking the time to share your experience. We appreciate your business.

Rated 5 out of 5 stars

Process was fast and very easy

Process was fast and very easy. The flowers ordered were exactly as represented online and delivered on time. Someone followed up to make sure everything went as planned.

25 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the positive review!

Rated 5 out of 5 stars

One’s taking order for flowers were…

One’s taking order for flowers were very kind and helpful and didn’t mind answering questions.
Delivery was as expected with one taking order said it could be delivered Sunday or Monday. No complaints from me and recipients said flowers were beautiful.

25 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the positive review!

Rated 1 out of 5 stars

What an absolute mess from beginning to…

What an absolute mess from beginning to end.

First, JustFlowers apparently coordinated my birthday delivery through a grocery store. The grocery store then called me—the recipient—thinking I was the sender to tell me they couldn’t fulfill the order. So much for the birthday surprise!

Apparently, JustFlowers did not provide the florist with the sender’s information, which created even more confusion.

I ultimately received flowers the day after my birthday, and I will give credit where it is due: the local florist who eventually fulfilled the order did an absolutely beautiful job. The flowers were gorgeous, and I left them a separate positive review.

Unfortunately, the card that arrived with the flowers didn’t say who they were from. I called the local florist directly, but they couldn’t tell me either because they hadn’t been given the sender’s information. All they could give me was the name of JustFlowers, the company that coordinated the order.

The only reason I eventually figured out who sent them was because the sender emailed me separately about the problems they had trying to get flowers delivered. Once they mentioned JustFlowers, I was finally able to put it all together.

So, yes, I eventually received gorgeous flowers—but they were late, the surprise was ruined, and I had no idea who had sent them. The local florist deserves five stars for the arrangement. JustFlowers does not.

I absolutely would not order through this company.

29 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Jessica Dwyer, the customer placed the order without writing his name on the card message.

Rated 1 out of 5 stars

These are SCAMMERS Dont fall for it!

The worst! Don't fall for it! Ordered a fresh flowers arrangement for my daughter's Birthday. Paid the additional fee for delivery before 1pm as she would be in the office until 5pm. At 2p, she STILL had not received anything. I called and was told that they didn't have the arrangement ordered, but they could "SUB" it for something similar or better, and deliver it before 5pm. My daughter got a delivery 2hrs later of some PLASTIC FLOWERS in a DOLLAR GENERAL BAG, delivered by a DOORDASH driver!!! You cant even make this stuff up!!! The flowers were still with the ticket $1.50!!! UNBELIEVABLE! The card we added to the original order was delivered via text, by the doordash driver!!

27 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Myriam Hysa we apologize for the problem you are experiencing with your order 10510730 to Claudia Krebs. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Very poor substitutions

Very poor substitutions, what should have been an elegant birthday present ending up being a hideous arrangement : I ordered peonies as they are the recipient's favorite flower - no mention in website they were not available. What I got was white hydrangeas with a massive pink rose stuck in the middle making it look like an oversized daisy!

28 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

CAROLYN WRIGHT we apologize for the problem you are experiencing with your order 10510739 to Paula Cook Dinan . We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Management was extremely helpful

Management was extremely helpful, acting quickly, assisting to resolve an unforseen issue concerning one of the vendors, with notable care and professionalism. It saved me time and money... Thank you again! Btw, my sister is still raving about her beautiful flowers... and that means everything to me.

24 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Timely Process and Delivery

My order was processed timely and delivered timely. It was a gift so I did not see the actual arrangement. However, the recipient was very pleased. Thank you.

25 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Absolutely, beautiful and timely

The same-day service was amazing. And the bouquet was exactly as described and gorgeous. I highly recommend this service.

25 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 1 out of 5 stars

Buyer Beware of Justflowers.com

Justflowers.com cannot be trusted.

Borderline SCAM artists.

I ordered flowers/balloons for my nieces 40 th birthday party. Five days later they still have not
arrived. Not only that— they said the arrangement I paid for would no longer include the
balloons and vase that came with it. And even after misrepresenting what I was buying, (half of
what I ordered) They wouldn’t reduce the $87.00 price. I tried to cancel and they refused
(Again—its five days later and no attempt for delivery was made)

Dealing with customer service was like dealing with street hustlers trying to pick your pocket. If
you want your special occasion to be “special” DO NOT use justflowers.com

27 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

JB, we can't seem to locate an order on file for you and we've attempted to authenticate you as a real customer but your information was not provided.

Rated 5 out of 5 stars

Amazing product for amazing prices!

Firstly the prices were great, and the product options were plenty! I liked the search functions on yhe website to easily allow me to narrow down my search. Not the mention the bouquet was much larger and more beautiful than I could have imagined for the price! My friend was in tears over her get well boquet!

23 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

The flowers were beautiful as…

The flowers were beautiful as described. My order although was incorrect, they made sure it was corrected in a manner of time. I appreciate the quickness of my return call. Great experience

23 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the feedback. We appreciate you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look