Just Flowers Inc Reviews 

6,479
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 892 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders online is a straightforward process and that the floral arrangements consistently arrive fresh, beautiful, and precisely as pictured. Many consumers also appreciate the helpful assistance provided when organizing timely deliveries for important family milestones and celebrations. Some reviewers were not happy with unexpected delivery delays, missing items, and sudden extra fees. Other individuals frequently experienced frustrating communication barriers when attempting to resolve missing shipments with support agents. A few people also specifically reported that unexpected product substitutions did not match their original selections.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight on-time arrivals,... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the fresh, beautiful... See more

Order

Reviewers highlight ambiguous aspects of order processes, as many consumers praise the website for being easy... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 5 out of 5 stars

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job a... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(6,479)

889 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't order from justflowers.com

Don't order from justflowers.com. Flowers were never delivered, and customer service wouldn't help me. Offered me a $10 credit for future order for $130 flowers that were never delivered. Buy local direct from a local florist.

19 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Pete, we can't seem to locate an order on file for you. Would you please kindly remove this review since it seems to belong to another company.

Rated 5 out of 5 stars

Perfect

Flowers were beautiful, and delivered exactly as ordered. My sister-in-law loved them.

20 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the wonderful review!

Rated 1 out of 5 stars

Did not receive arrangement as…

Did not receive arrangement as pictured. They argue I have to specify if I want as pictured. They argued over and over blaming me for not understanding their policy. RUN! Do not order from them!!!!!! Horrible time trying to resolve. Keep getting run around. The customer service are very slick. Shame on them!!!

5 June 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Carol Freerks we apologize for the problem you are experiencing with your order 10495495 to Kenneth Vance. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!!!

DO NOT USE THIS COMPANY!!!!!! They will not get the order there on time!!!!

22 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Mindi Whipple we are writing to inform you that your order 10509444 to The Gabel Family has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.

Rated 5 out of 5 stars

Just flowers has the upmost respect for…

Just flowers has the upmost respect for there customers they take there time with your order to insure you you are getting wat you want they have a very good team that works together to fulfill your needs the flowers were absolutly fresh arrangement was beautiful thanks again just flowers for making my sister day with your flowers

17 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the five-star review. We appreciate you!

Rated 5 out of 5 stars

I ordered an arrangement as a thank you…

I ordered an arrangement as a thank you gift. The selections and price options were exceptional and made it easy to send just the right flowers to my recipient. Online ordering was easy, florist followed up and let me know when flowers were delivered.

17 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the five-star review. We appreciate you!

Rated 5 out of 5 stars

Great customer service

The individual assisting me was very professional and listened to my request. The order I placed was delivered on time and was so beautiful.

15 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the five-star review. We appreciate you!

Rated 4 out of 5 stars

I ordered the Spring Fling bouquet for our aunt's birthday

I ordered the Spring Fling bouquet for our 93-year-old aunt's birthday. While we did not see the actual bouquet, we received a call from her to tell us how beautiful the flowers are. She said that it was one of the prettiest bouquets she has ever received. She would not have gushed over it if it weren't true...she's very honest. I would order from Just Flowers again.

16 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Dora Austin, thank you for sharing your experience. We appreciate you.

Rated 4 out of 5 stars

As expected

Everything I ordered was delivered on time and as expected.

14 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Steven, thank you for the feedback. We appreciate you.

Rated 5 out of 5 stars

beautiful and prompt

The arrangement was beautiful and arrived on the date I chose (1 day turn-around.) I would use this company again.

13 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 1 out of 5 stars

Do not order from here

Do not order from here. The flowers I ordered was not delivered and they kept insisting that it was.

19 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Jade, we are here to help. Can you please reach out to us directly with your full name so that we can assign a specialist to your order.

Rated 1 out of 5 stars

Wouldn’t recommend

Ordered flowers for same day delivery in the morning and they never got there. Next day is Sunday they said they’re closed so it would have no be Monday and no refund.

18 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Rania Berhanu we are writing to inform you that your order 10508540 to Abebe Family has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.

Rated 4 out of 5 stars

The ordering process wasn't without its…

The ordering process wasn't without its issues but eventually worked out well and the delivery was very efficient but the arrangement which was upgraded seemed to be upgraded with lower cost flowers, it is unlikely that I would use this florist again.

14 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

John Smith, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com

Rated 5 out of 5 stars

Fast Easy Beautiful Florals

This was my first time ordering with JustFlowers. I found a funeral arrangement online, ordering it was easy. They called me within 15 minutes to verify where the arrangement was going, read back my message card and verified names. I couldn't have been happier with the service. When we arrived for service and I saw the piece I was blown away. It was just stunning.
I'll definitely keep JustFlowers in my back pocket!

12 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review! We appreciate you.

Rated 1 out of 5 stars

This is nothing but a scam spend good money for cheap crap

I paid for 6 orange red roses 6 white lillies and you sent me 2 half dead peach roses with one lilly. 98.98 dollars for what carnations mostly? NEVER EVER AGAIN. You took my money and on top of that never delivered the same day or next day as specified on your website. It took 3 days with nothing but cheap things in the arrangement. This website is not worth your money or time.....nothing but a rip off scam

11 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Jennifer Taylor, we can't seem to locate an order on file for you. Would you please reach out to us directly with your order number. Thank you.

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