Just Geek Reviews 

9,077
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is not the first time I have shopped with Just Geek and it won't be the last. I have purchased a number of things from their amazing sales and have to say that I have been over the moon with all... See more

Rated 1 out of 5 stars

Total scammers who when they realise that they’ve made a huge mistake send out a completely different item.bought a Loungefly bag that they were selling on Amazon cheap..ended up with a stupid magnet,... See more

Rated 5 out of 5 stars

Easy ordering process, quick delivery and quality geeky items. Hadn't heard of Just Geek before and then first saw them on Perkbox. For someone who collects the odd Hot Toys figure, they're a great op... See more

Rated 5 out of 5 stars

Ordered something from JustGeek about a week or two ago and it finally got shipped to my house yesterday. Unfortunately, not of the fault of JustGeek, it was sent to the wrong house. When I had gott... See more

Company details

  1. Game Shop
  2. Gift shop
  3. Video Game Shop

Written by the company

This Store is now Closed ---- Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!


Contact info

3.8

Great

TrustScore 4 out of 5

9k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(9,077)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 Inches of Crow

Fast shipping and the statue itself is very sturdy and well-made, with a lot of nice detail. My only nitpick is that I think a slightly better paintjob could've been done on his hair with his white streaks, but that's literally the only issue I can think of.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Happy with split orders

Made two orders. One a pre-order for some pre-release Tubbz, and one for some pre-existing ones. Pre-existing Tubbz' order was placed, packaged, sent and received incredibly fast! One of theme even came in a cute little tub.

Super happy with our order so far. Can't wait for the pre-order Tubbz to arrive!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

My duck fetish collection is growing…

My duck fetish collection is growing exponentially with the help of just geek. If you need a bathtime friend I highly recommend them. The things me and Janine (Ghostbusters) get up to. Just asking for a friend but could we add a vibration inside so it can move along a hard surface? Such as a worktop 😏 Anyway my ducks have brought me many hour of pleasure. Gotta go Janines quacking 🫡

19 July 2024
Unprompted review
Rated 3 out of 5 stars

Super slow despatch

Products are certainly very cool, but super slow despatch times kind of spoil the show! It's been 5 days since placing my order, yet it's STILL pending despatch. That for sure is disappointing! I feel they could expedite the process, improve communications and increase customer satisfaction.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Duckie

Awesome products, items are exactly as pictured/described. Easy to navigate the site and item arrived very quickly.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Great hoodie and service

I had purchased the wrong size, but was able to contact a person and get the correct size before shipping. This was great since I’m in the US and the shop is in the UK.

The hoodie is great, and was good quality!

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Good experience with order

Good experience with order. One of the items I ordered was not in stock so I was noticed and recieved a partial refund. The other orders item arrived about a week later.

Very happy all round.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Money grabbers, they don't respect the foreign customers

ORDER JG261791
They falsely advertise that (and I'm quoting their own words from their site); "Any EU orders that are under €150 excluding shipping the pricing at checkout will include VAT and Customs".

I've placed my order, my pricing included taxes etc and I thought that everything was fine. I received a notification from DHL Greece, letting me know that my parcel is at customs at I will have to pay A LOT; 56€ to DHL, 24% applied to total (items AND shipping) VAT, and extra fees.

I've been trying to solve this out since last week. I was told and I have it in my email and saved screenshots, that this has never happened to them, everything went by the book and 'bad Greek customs wants to charge us' - as a result, they told me that it's not my fault, and they will ask to return the parcel to their warehouse and then they'll proceed with my full refund. Oh, forgot to mention that they haven't even provided them the correct papers, as they falsely sent it as IOSS....

I received a phonecall from DHL Greece, letting me know that they haven't communicated, they also haven't communicated with DHL UK as well and now I'm still waiting.

Unfortunately I've lost my trust in them. Had I known better... Unless you start the OFFICIAL procedure for my full refund, my 1* review will remain and I will also escalate and address this to European and the U.K. authorities.

P.S. be careful with your answer, I have everything on screenshots

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product for a great value

Excellent product for a great value. Shipping was super fast and my jumper is same as described. I was surprised to find such a masterpiece and I am happy with the overall experience. Many thanks!

15 February 2024
Unprompted review

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