Kakashookahs Reviews 

222
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with my purchase from Kakashookahs! The Bigg Ice Rockz Steam Stones in Ice Apple and Apple Fig both deliver a smooth, flavorful smoke without any nicotine. Great for long, relaxing sess... See more

Rated 5 out of 5 stars

The service was spot on - quick and efficient transaction. Everything was well packaged and the sweets were a nice touch (which my little ones enjoyed at my expense). Also found the online web cha... See more

Rated 2 out of 5 stars

The products are good and well priced. But the service wasn't good at all. Ordered a pro bundle with my cosmo bowl which should come with the HMD and a grommet, but at first only the bowl came. Afte... See more

Rated 5 out of 5 stars

I'm talking from my own experience,as been using this online shop for couple of years now. You will never be disappointed using this hookah online shop. The guy is not just a seller, but an actual ve... See more

Company details

  1. Hookah Shop
  2. Tobacco shop
  3. Tobacco supplier

Written by the company

We are shisha and hookah retailer as wholesaler. We stock products from all over the world, including Russia, The USA and Germany. We also offer several brands of shisha tobacco in both blonde and dark varieties. We also offer the service of ordering in products from 1 piece to pallets. We stock everything shisha related from pipes to bowl, charcoal and foil. Literally everything and anything you may need to buy your first shisha pipe or add a rare piece to your collection, or just replenish supplies. We are the distributors for several brands such as Alpaca, Shaman Charcoal, Hookah John, Union Hookah and Alpha Hookah to name a few. We offer same day deliver within London and next service within the UK with free shipping over £100 on retail orders. You are also welcome to collect your order from our warehouse based in North West London. We also offer worldwide shipping with all most of the EU being free shipping with orders over £100 also. We also send all EU orders Duty and Tax paid, so you don't need to worry about paying anything extra when it is delivered to you. Please contact us via any of our social media platforms or by email at Orders@kakashookahs.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(222)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order came fast

Order came fast. Product was really nice. My recommendation to everyone

26 March 2023
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 5 out of 5 stars

All good

Everything is great, I had a problem and I contacted them and they solved it very quickly

14 March 2023
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Reply from Kakashookahs

Hi David

I’m sorry you received a scratched product. Unfortunately those pack mats are quite easily scratched.

It would have been better if you had emailed us to try and resolve this, instead of leaving us a 1 star review.

Thanks

Kakas

Rated 4 out of 5 stars

Nice item

Nice item, fast delivery.

4 January 2023
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Reply from Kakashookahs

Thanks for the 4⭐️ review!

Rated 5 out of 5 stars

Recommend

At the beginning was a problem with the delivery company, but the guys solved it in the final and send me another order with another company. Also responded on my emails. Recommend, big assortment!

13 December 2022
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 5 out of 5 stars

Great

Great, very easy to buy.

25 November 2022
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 5 out of 5 stars

Great customer service

Had a slight hiccup with the courier co. No fault of kakashookah. They were very helpful and called to ensure that they were trying their best to get my parcel delivered.

9 November 2022
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 5 out of 5 stars

Top service

Top service, arrived in time and my favourite Russian bowl so far, Thanks to the guys a Kakas Hookahs

1 November 2022
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 3 out of 5 stars

I bought the petrol green matt…

I bought the petrol green matt steamulation pro x3 and I was expecting a black hose but instead I got like a neon green one. The quality is very good but the colour just doesn't go. But other than that the shisha itself is very good.

25 October 2022
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Reply from Kakashookahs

Hi, please send us an email and we’ll get a black hose out to you. Thanks kakas

Rated 5 out of 5 stars

Best shisha products

I have ordered many times with Kakas. The service and the the years of top customer service is obvious, my number one site for all my shisha goods.

3 November 2022
Unprompted review
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 5 out of 5 stars

I'm 100% satisfied with customer…

I'm 100% satisfied with customer service and the product I recently purchased from Kakashookahs. The shisha is quality and amazing to use. The product arrived with the speed and have been wrapped with care to be delivered in perfect condition.
I definitely will place another order for tobacco in soon future.

3 November 2022
Unprompted review
Kakashookahs logo

Reply from Kakashookahs

Thanks for the 5⭐️ review!

Rated 5 out of 5 stars

Excellent shipping and handling

Excellent shipping and handling. Reasonable shipping price as well. Still think it should be free when spending over $150 international but still reasonable. Especially when it got here in 10 days! Great quality as well. Thank you!

17 October 2022
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Reply from Kakashookahs

Thanks for the 5⭐️ review!

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