KalesafeReviews 

568
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

It’s misleading. You have to meet minimum purchases on some and the amount they reimburse for completed challenges isn’t even close to what the product costs. You end up losing money. Really disappoin... See more

Company replied

Rated 1 out of 5 stars

Order placed and tracking number received. UPS could not validate tracking number x 3 attempts. I reported suspicious activity to Barclay’s, chargeback occurred. Package was received. I contacted Kale... See more

Company replied

Rated 4 out of 5 stars

Great selection and very interesting designs. Only problem was discount for multiple items only applied to least expensive so I removed several lower cost items from my cart. Then, when clothing arriv... See more

Company replied

Rated 3 out of 5 stars

The clothing is exceptional and the reviews are often spot-on with sizing. Although some items do appear slightly different (could just be the look on me versus the models) for the price you can’t bea... See more

Company replied

Company details

  1. Men's clothes shop

Written by the company

Men's Clothing,Clothes & Fashion, Shop Hoodies Online. We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion on Kalesafe.com. Order issues, please contact our Customer service with your order number and tracking numbers, we will try our best to solve the issues. If you have any questions or concerns, please do not hesitate to contact us: service@kalesafe.com


Contact info

2.2

Poor

TrustScore 2 out of 5

568 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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2.2

All reviews

(568)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sufficient for work

For the work I do, these will be sufficient but I was disappointed. I bought the men’s zip outdoor sports shorts, to help keep out the grass, since I do landscaping work in FL. The two zippers on the side aren’t pockets at all, the zipper opens to a patch. I suppose I could take them to a tailor who can install some pockets or turn them into vents. The opening on the 2 front zipper pockets is too small. If I put change in them, I would have difficulty retrieving it unless I took them off and dumped it out, or had longer fingers. The zippers on the large pockets at the bottom sides open up enough for my hands, but most might have a problem. The false flaps there are unnecessary; however,if they snapped shut to a second pocket, that might work. The back pockets snap shut, with flaps, which is fine with me.

9 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Sean,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 1 out of 5 stars

Incredibly Disappointed; Buyer Be Ware

I purchased the Men's Outdoor Casual Stand Collar Long Sleeve Sweatshirt. It took forever to arrive, and when it did I was so disappointed. The picture on the website looks great, but as you pull it out of the box you immediately know that you've been had. I immediately put it in the pile of clothes to wear when I'm smoking cigars and don't care if it gets burned.

The quality is horrible, the weight is pathetic for a "sweatshirt," the size (I bought a 3XL, usually buy a 2XL because of my height) was way too tight, and the arm patches were off center. It looked like a total joke when I tried it on.

I was in a hurry when I purchased it and did not realize I was buying from China. My bad. I refuse to buy anything from China (for many reasons); one of which is the consistent HORRIBLE quality of their products.

26 June 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello William “Bill” Exeter,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 5 out of 5 stars

good quality

good quality great service

9 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Carl Taylor,

Thank you so much for sharing your wonderful experience with us. We will improve our service by applying all the wonderful feedback like yours, dear.

Hoping for your next purchase dear.
Have a wonderful day!

Rated 1 out of 5 stars

Terrible!

Terrible website. Discount code a completely unnecessary burden and very difficult to apply over several days. Order took weeks to arrive and tracking virtually useless except to confirm that the order is somewhere in the world until a few hours before it actually arrives. I took a risk because although all the clothing looks excellent, you really don't know what you are getting until it arrives. It's totally unacceptable quality. Similar items from UK shops at this price are totally superior quality. These products would simply not sell at all in a UK shop. I knew it was poor quality before I even opened the plastic transport bag because it was so light weight.
I took the jacket straight to a charity shop, but I almost threw it away.
Total waste of time. Avoid!

8 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Paul Shears,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 1 out of 5 stars

GARBAGE!!!

What a waste of money!!! The quality is so so bad!! Should have researched but really didnt think about it! Seen advertising everywhere! THEY ARE A RIPOFF!! They do not deserve 1 star!

7 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Chris Horger,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 2 out of 5 stars

I was never allowed to add my 10…

I was never allowed to add my 10 %discount code or did I get to see thé shipping cost before the order was submitted automatically. I was shocked to see that the shipping was half of the cost of the clothing order.

8 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Mary Brock,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 5 out of 5 stars

Easy to figure out how to use and…

Easy to figure out how to use and select items

8 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello John Rotio,

Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.

Have a wonderful day dear!

Rated 1 out of 5 stars

Wrong size sent and cheap material…

Ordered 4 pairs of their tactical shorts, waited 3.5 wks(I honestly wouldn't have ordered if I knew they were coming from china) , received them and one pair was the wrong size, one pair had the flag peeling off already without being worn, and one pair had the zipper stitching opening up on the outside of the zipper... the material is not durable and cheap quality. Only was given a partial refund and nothing else for the defective stitching on the exterior zipper that now had a hole in it and I have to go pay for it to get fixed which will be $$. Not please at all so far with the sizing and quality.... the lady on the phone said they are Asian sizes... how was I to know that in the beginning?? You also can't make a complaint /submit ticket for complaint because their website kept having issues submitting it and wouldn't submit after numerous attempts so had to call the #.

UPDATE: They gave me 2 half refunds for both pairs one for wrong size and the other for the torn zipper. I still wouldn't suggest ordering because of the quality and expensive it is. The only star they get is because they responded and gave the refunds immediately, but I had to send them numerous pictures of the shorts to confirm and proof

2 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello jenny Gutshall,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 4 out of 5 stars

The styles and selections seem great

The styles and selections seem great, but the sizing needs to be updated for American consumers. For example, I normally wear a 2XL in shirts. Ordering from you, I have to go to a 5XL, and, not yet having received the items, am not certain they will properly fit. Further, 5XL is not available in many of the items I was looking to purchase.

6 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Phillip A. Reder,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Hoping for your next purchase dear.
Have a wonderful day!

Rated 5 out of 5 stars

Plenty of clothing items to chose from

Plenty of clothing items to chose from, and, at prices that are affordable. Good quality clothing with some fantastic designs especially if you're patriotic.

8 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Matthew Pryor,

Thanks for your support and feedback to us. It is our pleasure to provide the best service for you. Hoping for your next purchase, dear.

Have a wonderful day dear!

Rated 1 out of 5 stars

This is the worst scam ever!

My order arrived 2 weeks late with wrong sizes and products unseamed, with holes or missing buttons.
Nothing looks like in the photos or fake reviews you find on the store, the materials ultra low quality, "lookalike" proxys of the supposed materials on photos or descriptions.
This is the worst scam ever!

6 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Adolfo Carlo,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 5 out of 5 stars

Easy ordering

7 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Mike,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Hoping for your next purchase dear.
Have a wonderful day!

Rated 4 out of 5 stars

I found it difficult to apply the discount code

I found it difficult to apply the discount to my order. I was unable to get the full discount as the screen with the discount code did not accept my credit card number so I had to take another checkout with a lower discount.

7 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello John Hartglas,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 5 out of 5 stars

Web site was easy to navigate

Web site was easy to navigate with no glitches, straight forward. Pictures were clear and the style looks great. Waiting for my 1st order to arrive so I can't comment on the the quality or delivery. Prices are affordable.

6 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello customer,

We are thrilled to hear that you had a great experience and we are honored to be your go-to! Hoping for your next purchase, dear.

Thank you!

Rated 1 out of 5 stars

Really small

I bought a shirt size 3X, it was ridiculously small, the tag said 3X but was a large at best. Not even close, also was short and sleeves were very short. Material was very thin, I gave it to goodwill, I will never buy anything from this company again.

5 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Richard,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 3 out of 5 stars

wasn't what I thought it would be.

1 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Robert Thompson,

Please accept our sincerest apology for this. Please let us help you and let's fix this. Please send us a message with your order number and email address so that we can assist you properly.

You can contact us here:
Contact email: service@kalesafe.com
Service number: +1 833-830-0397
Messenger: https://www.facebook.com/profile.php?id=100066396555087

Thank you.

Rated 5 out of 5 stars

Web site worked well and was very easy…

Web site worked well and was very easy to use

4 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Mike Hayes,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Hoping for your next purchase dear.
Have a wonderful day!

Rated 4 out of 5 stars

Took awhile to get here but it was…

Took awhile to get here but it was fine. One review suggested the shorts ran small but now I wish I would have ordered a size smaller. However since I like shorts baggy these will be good to go.
I really like the product and will keep your products in mind when I am shopping.

2 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello STAN H,

Thank you so much for sharing your wonderful experience with us. We will improve our service by applying all the wonderful feedback like yours, dear.

Hoping for your next purchase dear.
Have a wonderful day!

Rated 4 out of 5 stars

Good prices

Good prices, great product

2 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello William,

Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.

Have a wonderful day dear!

Rated 5 out of 5 stars

Great variety and affordable prices.

Easy site to navigate, great variety of styles and affordable prices.

1 July 2023
Unprompted review
Kalesafe logo

Reply from Kalesafe

Hello Jim Ford,

Thank you so much for the heart-melting feedback you have given to us on Trustpilot and thank you for sharing your wonderful review. Your response will help us to improve our service.

Have a wonderful day dear!

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