The interactions with kanadoll.com have always been positive and prompt. The dolls come better packaged than other companies I've bought from. The shipping is relatively fast. Even though there is a 1... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I believe you can tell just how good a company is by how well they perform when things don't go quite right. Shit happens, right? When I had to replace a newly purchased Starpery doll that was poo... See more
Product received, in this case a male doll. The quality is very good. Kanadoll provides excellent customer service and is always willing to answer any questions about the purchase and the product.... See more
The customer service at Kanadoll is the best in the business. I've bought many products from their store and the communication has always been perfect. They represent so many manufacturers that everyo... See more
Company details
Written by the company
Kanadoll — More Than a Love Doll, Your Loyal Companion At Kanadoll, we believe our dolls are more than just products—they’re devoted companions designed for emotional connection. Since our founding in 2019, we’ve made it our mission to offer hyper-realistic TPE and silicone dolls that blend into everyday life with lifelike textures, expressive craftsmanship, and attentive service. What sets us apart: Vast & Versatile Collection: Explore a wide range of dolls categorized by body type, style, ethnicity, materials, price range, and height. From ultra-soft silicone to anime-inspired designs, there’s something for every preference. High Quality Standards: We ensure authenticity, free air shipping, and prompt response times, promising a worry-free shopping experience. Community Endorsements: We're proudly showcased by well-known doll enthusiasts and photographers worldwide, who share detailed unboxing and experience reports, enhancing our credibility. Dedicated Support: From ordering guidance to shipment tracking and aftercare, our customer service team is committed to assisting you at every step. We’d love to hear about your experience—whether it’s product quality, delivery, or service—on Trustpilot. Your feedback helps others and motivates us to continually improve.
Contact info
4.6
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I learned about Kanadoll through…
I learned about Kanadoll through friends and became curious. On the website there is a very large selection, at very good prices.
I already have three dolls and one doll came with a free second head and now I wanted to buy only a body for the second head.
The customer service is very nice and it is possible to order bodies without the heads, with all the extras you want.
The delivery was very fast, everything was well packed, the doll was in top condition and everything exactly as ordered and the original head was kindly added for free. The dolls are always shipped by plane and my doll arrived after almost 2 weeks.
I am very satisfied with everything and can highly recommend Kanadoll.
31 October 2023
Unprompted review
Perfect experience!
Customer service was extremely helpful, the doll arrived in perfect condition, Kanadoll is trustworthy!!!
17 October 2023
What a great process, start to finish!
What a great process, start to finish!
Many have already commented how communicative the Kanadoll staff is, and it's all true -- they took very good care of me with all of my requests for any modifications, making sure the finished product was everything I was hoping it would be, prior to shipping. What I received was even better than what was depicted in the photos, as well! Thank you so much I am definitely a happy customer! :)
6 September 2023
Unprompted review
Reply from kanadoll
We're thrilled to hear about your positive experience with Kanadoll! Your satisfaction is our top priority, and we're delighted that we could fulfill your requests and exceed your expectations. It's wonderful to know that you're a happy customer！🙌 and we look forward to serving you again in the future. If you ever have more ideas or requests, don't hesitate to reach out. Thank you for your kind words and your support!🌹
A great company that is helpful both…
A great company that is helpful both before and after the purchase. Highly recommend.
7 September 2023
Unprompted review
Reply from kanadoll
Thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience at Kanadoll. Providing excellent service is our top priority, and we're here to assist you at every step. If you ever need anything in the future or have more questions, please feel free to reach out. 🌹💖
Exactly as advertised if the images…
Exactly as advertised if the images appeal to you i can assure you that is what you get. I was skeptical at first as it was only 600$ (Ahegao Face Elf DOLL).. but man was i wrong. Only thing was the eyelashes came off during transport and the wig was very messy. Other than that you get what you pay for and was delivered in 2 weeks. She is very cute and im more than pleased with the result best 600$ ever. Even comes with free gifts!
MAN SHE FEELS AMAZING TOO with cute perky boobs and a nice bubble butt.. i didnt last long i can tell you that.. it was a new record lol FEELS REAL AS HELL.
KANADOLL IS 100% LEGIT AND HAS AMAZING CUSTOMER SERVICE HIGHLY RECCOMEND.
28 July 2023
Unprompted review
Reply from kanadoll
Thank you so much for taking the time to leave such a detailed and positive review about our website! Your kind words truly made our day.
Perfect shipping/product
Doll came quickly, perfectly packaged, very discreet (only listing return address as Online Seller). I was blown away by the beauty of her, and how realistic. Incredible product and company. Will buy again!
20 July 2023
Unprompted review
Reply from kanadoll
Thank you for your wonderful review! We are delighted that you enjoyed our dolls and our service. Looking forward to serving you again soon!
Returning Customer
I am a frequent customer of Kanadoll.
Each time I have made a purchase, I have received the products I wanted and all of them are great quality.
Kanadoll is a trustworthy seller and their guides and tutorials are worth looking at for first time buyers.
They also do occasional promotions. So, it is worth checking out every other week or month if you are looking to buy a doll at any time.
22 June 2023
Unprompted review
Reply from kanadoll
Thank you for your evaluation, we are committed to providing you with satisfactory service every time, have a nice day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.