They misspelled my name on the "Beneficiary name" on the global SWIFT account after I provided a clear ID, rendering it useless to me. It's not a slight misspelling as well, and their support ignora... See more
Company replied
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See what reviewers are saying
All the comments are negative!!! 🤔 Is the platform really that bad? Should people think twice before using this bank? Are their funds at risk? If they're holding people's money, that's extremely dang... See more
Company replied
KAST is an amazing global money app. I use it globally. I would like them to offer more direct EUR or EURC integrated card PoS services as I'm based in the EU mostly. Overall, it's superb most of the... See more
Company replied
Every single self account transfer gets flagged instantly and they demand the same endless documents over and over again. They have frozen my funds and a large amount of my money is stuck. I can't eve... See more
Company replied
Company details
- Non-bank financial service
- Alternative Financial Services
- Cryptocurrency Service
- Financial Institution
- Money transfer service
- Payment service
About KAST
Written by the company
Money Without Borders
KAST is a stablecoin-powered financial platform built for people who live, work, travel, and earn across borders.
Store, earn, move, and spend supported stablecoins from one account. Access global account features, move money across borders, and use your KAST Card for everyday spending where available.
Built for People Who Move
Whether you're spending at home, traveling abroad, getting paid, or moving money across borders, KAST is designed to help your money move with you.
Available products, cards, payment methods, fees, limits, and other features may vary depending on your location, account eligibility, verification status, and applicable requirements.
Choose the Membership That Fits You
Explore KAST membership options and choose the tier that fits how you use KAST. Membership benefits may include different rewards, card options, and additional benefits depending on your tier.
KAST for Business
KAST is also built for businesses. KAST Business helps eligible companies manage business funds, pay employees, contractors, and vendors, issue cards to team members, and track company spending in one place.
Built for startups, global teams, and digital-first businesses, KAST Business helps companies manage financial operations across borders while keeping business activity organized and visible.
Need Help?
KAST Concierge is available 24/7 to help with questions about your account, verification, cards, deposits, withdrawals, transfers, and more.
KAST is a financial technology company, not a bank. Virtual accounts, payment cards, custody, and on/off-ramp services are provided by licensed partners. Service availability varies by jurisdiction, eligibility, and applicable requirements.
Contact info
You should know
2.4
Poor
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a decent bank
It's a decent bank, I've been using it for a couple of months. It has its drawbacks, such as email support, but that's forgivable at the initial stage. I like it.
1 November 2025
Unprompted review
There is someone with my stolen…
There is someone with my stolen identity and they don't do anything against it and aswell they don't want me to have an account by them after that.
11 December 2025
Unprompted review
Reply from KAST
Hi Slatko, We’re really sorry you’re dealing with this - we understand how serious and stressful identity theft is.
For your security, we can’t investigate account details publicly here, but we can help as quickly as possible through our support team. Please contact KAST Support (support@kast.xyz) from the email address you used (or attempted to use) to sign up, and include:
- that you believe your identity was used without your permission,
- your full name and the country of residence,
- any relevant screenshots or error messages you received.
Our team will review the case, take the appropriate action to protect your information, and explain the outcome and next steps.
KAST CARD FEE HARVESTING SCAM
They use bots to do hat is eventually called fee harvesting. I had an unexpected transaction declined and before I could send funds to my card, they started their bot to repeatedly retry the transaction and fraudulently generate refusal fees. In a few hours, their bot sent me almost 400 emails and app notifications. I could barely use my phone, it would not stop ringing. Then I realized I was being scammed and removed the card as means of payment for the merchant that originally charged the card and sent me a single email notification of payment failure, as honest merchants do. These guys are professional scammers, don't use this card1
28 November 2025
Unprompted review
Reply from KAST
Thanks for the review.
We’re glad the verification process felt fast and straightforward, and that the app is easy to use - that’s exactly the experience we’re building for. If you ever need support, our team is here.
STAY AWAY. THIS IS A TRAP.
I am writing this to save you from a financial nightmare. Kast.xyz engages in what feels like predatory, illegal business practices. I sent a tiny test transaction of just $1 to my USD virtual account, and they instantly hit me with a secret $2 fee.
They didn't just take my dollar; they forced my account into a negative balance. This is a dangerous red flag. If I had sent a larger amount, I could have lost everything to undisclosed fees. They are not transparent, and they will charge you whatever they want without warning.
Support is useless and irresponsible. Do not risk your hard-earned money here—you have been warned.
17 November 2025
Unprompted review
Reply from KAST
We’re sorry to hear about this experience and we take fee transparency and support quality seriously.
KAST does not apply “secret” fees. Depending on the funding method, network, and your account/region, certain transfers can incur processing fees, and in some cases a fee can be charged even if the incoming amount is very small. A negative balance can happen when fees are assessed against a low-value transfer.
We can’t review account-specific details publicly here, but we do want to investigate exactly what happened on your account and explain any fees applied. Please email our Support team at support@kast.xyz from the email address linked to your KAST account, and include:
- the date/time of the transfer,
- the transfer method (and any reference/transaction ID),
- a screenshot of the fee/
Can't get a Virtual Card in Sri Lanka
Can't get a Virtual Card in Sri Lanka, eventhough they advertised as that
10 November 2025
Unprompted review
Reply from KAST
Hi Ahasya, sorry about this and thanks for flagging it.
Virtual card availability can vary by country due to licensing, compliance, and partner coverage, and that can sometimes change faster than our marketing pages are updated. Sri Lanka may not be supported for virtual card issuance at the moment, even if you saw it advertised.
Please email support@kast.xyz with the country you’re in (Sri Lanka), the email/phone linked to your account, and a screenshot/link of where you saw the ad/claim. The team can confirm current availability for your account and correct any misinformation on our side.
Funds withheld; no clear reason or timeline, they stole my money and refused to send to me
My account was blocked by KAST for a “security issue” and I’m stuck waiting with two refunds (total $269.70) in limbo. I sent ID, proof of address, and screenshots. All I get back are generic replies—no explanation, no steps, no ETA. This experience erodes trust. Customers deserve transparent reasons and a concrete timeline, not silence while our money is inaccessible.
they stole my money and refused to send to me
1 November 2025
Unprompted review
Possibly a scam
I signed up on the Kast App, did the KYC and deposited USDT to activate my account on the Solana network.
I waited over an hour and nothing was reflecting on Kast.
I contacted Kast with my registered phone number, but I kept getting replies from a bot that they would not deal with me because I had to contact them via a registered number.
Pretty sure it’s a scam.
30 October 2025
Unprompted review
Reply from KAST
We’re sorry you had this experience, we understand why it would feel concerning.
KAST is not a scam, and we want to help you resolve this. Deposits on Solana can sometimes take longer to appear if the transaction is still confirming, sent on the wrong network/token, or missing required details. And to protect customers from fraud, Support may require you to contact us from the same registered phone number/email on the account.
Please email our Support team at support@kast.xyz and include:
- the TXID (transaction hash) of your USDT transfer
- the network used (Solana) and the exact token you sent (USDT)
- the deposit address you sent to (screenshot is fine)
- the phone number/email on your KAST account
Our team will verify the transfer and tell you exactly why it’s not reflecting yet and what the next steps are.
Great Crypto Visa card.
Fantastic Crypto Card. Crypto deposits such as Solana and Eth are deposited onto the Kast platform and are then instantly converted into dollars that can then be used to pay for goods and services with the free Visa card. KYC verification was efficient and completed the same day I signed up. I can highly recommend Kast to anyone who wants to easy to use slick crypto platform for spending crypto. Sign up with confidence at Kast.xyz - Five Stars ⭐⭐⭐⭐⭐
23 October 2025
Unprompted review
Reply from KAST
Thank you Michael for the 5-star review.
We really appreciate you taking the time to share this. Our goal is to make it simple to fund your account, get verified quickly, and start spending with confidence using your KAST Visa card. We’re glad the experience has been smooth for you and we’ll keep raising the bar.
Reply from KAST
Thank you Andrey for the review.
Love hearing KAST has become your go-to - we’re building it to be reliable whenever you need it. If you ever run into anything or have feedback, our Support team is here.
Best card on the market
Only have positive things to say about KAST. Been a daily user since September 2024. I travel a lot for work, and KAST has worked everywhere in the world, both digitally with Apple Pay and the physical card.
The concierge and support have always been fast and quick to answer any questions I've had. The app is simple, clean and easy to use, and has a strong rewards program.
16 October 2025
Unprompted review
Reply from KAST
Thank you for such a thoughtful review.
It means a lot to hear KAST has been part of your daily routine for so long - especially while traveling. We’re also really glad our Concierge team has been responsive when you’ve needed help. We’ll keep focusing on a simple experience and rewards that feel genuinely useful.
Kast is the best
Kast is the best!
You always get cashback and point you can later use
I’ve had many cards but nowadays I always buy everything I need with my Kast card
15 October 2025
Unprompted review
Reply from KAST
Thank you for the great review.
We’re glad KAST has become your go-to for everyday spending. Our goal is to make rewards feel consistent and worth coming back for, with cashback you can use and points that stay visible in your account. Thanks for being part of KAST.
Simply the best card I've ever used
Simply the best card I've ever used! I love you Kast.
14 October 2025
Unprompted review
Best Crypto Card from experience
Best Crypto Card from experience, I am enjoying KAST
6 August 2025
Unprompted review
Reply from KAST
Thank you Yousra for the review.
We’re really glad you’re enjoying KAST - our goal is to make spending with crypto feel simple, reliable, and actually useful in daily life. If you ever need help or have feedback, our Support team is here for you.
It’s the perfect Crypto Card
It’s the perfect, decentilized card. There are no hidden fees or dodgy gimmicks. It’s functional and delivers what it promises.
15 October 2025
Unprompted review
Reply from KAST
Thank you Reda for the review.
We really appreciate you highlighting trust and transparency - that’s exactly what we’re building toward. We’re glad KAST is delivering a reliable experience without the complexity or gimmicks. If you ever have questions, our Support team is here.
Reply from KAST
Thank you Ayoub for the review.
We’re glad you’re enjoying KAST and that getting started felt quick and smooth. If you ever need help, our Support team is here for you.
Very good platform for crypto payments
Very good platform for crypto payments. I used Kast card in more than 10 countries, including USA, and in all of them the card works well
10 October 2025
Unprompted review
Reply from KAST
Thank you Rodolfo for the great review.
We love hearing KAST has been reliable for you across so many countries that “works when you need it” experience is exactly what we aim for. If you ever have questions or need help, our Support team is here.
Best crypto payments app I have ever…
Best crypto payments app I have ever used
15 October 2025
Unprompted review
Reply from KAST
Thank you for the amazing review.
We’re really glad KAST has been your best experience so far - our goal is to make spending with crypto feel simple, fast, and dependable every day. If you ever need help or want to share feedback, our Support team is here.
I have been using this card since 2024
I have been using this card since 2024, it is very simple and practical to use, and best of all, I accumulate points in the form of cash back, I love it
14 October 2025
Unprompted review
Reply from KAST
Thank you for the great review Marcio - and for being with KAST since 2024.
We’re really glad the experience has stayed simple and practical for you, and that you’re enjoying the rewards. We appreciate your support, and if you ever need anything, our Support team is here.
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